Safety recall Rear-view camera

Ford recall 26V-489: Obstructed Rearview Camera Image/FMVSS 111

Report received 3 months ago

An obstructed rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

Campaign facts

NHTSA campaign
26V489000 (26V-489)
Manufacturer number
26C37
Filed by
Ford Motor Company
Report received
July 28, 2026
Component
Back over prevention:display function; Back over prevention:software
Vehicles potentially affected
47,587
Model years
2021–2026
Built between
January 30, 2020 and June 1, 2026
Owner letters
October 9, 2026
Recall initiated by
The manufacturer
Safety standard
FMVSS 111
Over-the-air remedy
Yes, the notice describes an over-the-air software update

What is wrong

Ford Motor Company (Ford) is recalling certain 2021-2023 F-150 and 2023-2026 F-250 SD vehicles equipped with 8-inch SYNC infotainment screens. A software error may cause the rearview camera image to be obstructed by the infotainment home screen menu when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

The risk

An obstructed rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

Why rear-view camera defects matter: Back-over crashes most often involve small children, who are hard to see from the driver’s seat.

The remedy

The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 9, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C37. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 31, 2026.

About the rear-view camera

Back-over prevention means the rear-view camera and display that federal rules require on new light vehicles, plus related sensors.

Vehicles covered by campaign 26V-489

What to do

  1. Enter your VIN in NHTSA’s lookup (below) to confirm that your vehicle is included and that the repair has not already been done.
  2. Call a dealer for the brand and book the repair. Quote NHTSA campaign 26V-489 and the manufacturer’s number 26C37.
  3. Until the repair, check behind the vehicle with mirrors and over your shoulder, and walk around it before reversing if you can.
  4. Safety recall repairs are carried out free of charge by the manufacturer’s dealers. If you already paid for this repair yourself, ask the manufacturer about reimbursement and keep your receipt.

Check by VIN

A campaign rarely covers every vehicle of a model year. Enter your 17-character VIN to find the recall campaigns filed for your make, model and model year. The VIN is on the driver’s side of the dashboard (visible through the windshield), on the door-jamb label, and on your registration and insurance documents.

Is a recall still open on your vehicle? Only NHTSA’s official VIN check can say whether a campaign applies to your exact vehicle and whether the repair has already been done.

Your VIN is decoded with NHTSA’s public vPIC service to identify the make, model and year. It is not stored and is not added to any page address.

The official record

This page reproduces the campaign as filed with NHTSA. The NHTSA record is authoritative — if anything here differs, follow the agency.

Open campaign 26V-489 on NHTSA.gov

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