Safety recall Rear-view camera

Lincoln and Ford recall 26V-415: Missing Pedestrian Warning Sound

Report received 4 months ago

A vehicle that does not produce a warning sound may fail to alert pedestrians of an approaching vehicle, increasing the risk of injury.

Campaign facts

NHTSA campaign
26V415000 (26V-415)
Manufacturer number
26S51
Filed by
Ford Motor Company
Report received
June 30, 2026
Component
Back over prevention:warnings:external/pedestrian alert; Forward collision avoidance: warnings:external/pedestrian alert
Vehicles potentially affected
66,383
Model years
2024–2027
Built between
April 4, 2023 and May 5, 2027
Owner letters
August 7, 2026
Recall initiated by
The manufacturer
Remedy completion rate
25.65% (latest quarterly report)
Over-the-air remedy
Yes, the notice describes an over-the-air software update

What is wrong

Ford Motor Company (Ford) is recalling certain 2024-2027 Lincoln Nautilus Hybrid and 2025-2027 Explorer Hybrid vehicles. A software error may prevent the vehicle from making the pedestrian warning sound at certain speeds.

The risk

A vehicle that does not produce a warning sound may fail to alert pedestrians of an approaching vehicle, increasing the risk of injury.

Why rear-view camera defects matter: If the rear image is missing, delayed or distorted, the driver may not see a person or object behind the vehicle.

The remedy

Note: This is an expansion of Recall 25V691. Any vehicles previously repaired under 25V691 must have the new remedy completed. Ford will release an over-the-air (OTA) update or dealers will update the APIM software, free of charge. Additionally, dealers will replace the digital signal processing module in Nautilus Hybrid vehicles equipped with 28 speakers, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Owner notification letters were mailed August 7, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S51. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning July 7, 2026.

About the rear-view camera

The rear visibility system shows the area behind the vehicle when reverse is selected; it has to appear quickly and stay clear.

Vehicles covered by campaign 26V-415

  • Ford Explorer Hybrid 202720262025
  • Lincoln Nautilus Hybrid 2027202620252024

What to do

  1. Enter your VIN in NHTSA’s lookup (below) to confirm that your vehicle is included and that the repair has not already been done.
  2. Call a dealer for the brand and book the repair. Quote NHTSA campaign 26V-415 and the manufacturer’s number 26S51.
  3. Until the repair, check behind the vehicle with mirrors and over your shoulder, and walk around it before reversing if you can.
  4. Safety recall repairs are carried out free of charge by the manufacturer’s dealers. If you already paid for this repair yourself, ask the manufacturer about reimbursement and keep your receipt.

Check by VIN

A campaign rarely covers every vehicle of a model year. Enter your 17-character VIN to find the recall campaigns filed for your make, model and model year. The VIN is on the driver’s side of the dashboard (visible through the windshield), on the door-jamb label, and on your registration and insurance documents.

Is a recall still open on your vehicle? Only NHTSA’s official VIN check can say whether a campaign applies to your exact vehicle and whether the repair has already been done.

Your VIN is decoded with NHTSA’s public vPIC service to identify the make, model and year. It is not stored and is not added to any page address.

The official record

This page reproduces the campaign as filed with NHTSA. The NHTSA record is authoritative — if anything here differs, follow the agency.

Open campaign 26V-415 on NHTSA.gov

Other Lincoln rear-view camera recalls