Merge OrthoPACS, medical imaging diagnostic workstation recall: Thumbnails from a previously opened patient study may be displayed
Thumbnails from a previously opened patient study may be displayed in the Thumbnail Bar while a different patient study is currently open.
The hazard: Device safety concern
The manufacturer or the FDA identified a problem with this device. The model, lot and catalogue numbers are what define the scope.
What the notice says: Thumbnails from a previously opened patient study may be displayed in the Thumbnail Bar while a different patient study is currently open.
Why it matters: The FDA recorded an enforcement action against this device. Most device recalls are corrections rather than removals, so the device often stays in use while the manufacturer issues a fix.
Recall details
- Recall number
- Z-2875-2026
- Published
- August 12, 2026
- Risk level
- Class II
- Status
- Ongoing
- Issued by
- U.S. Food and Drug Administration
- Brand
- Merge Healthcare, Inc.
- Product type
- Medical devices
- Units affected
- 5 units
- Distribution
- Nationwide
- Made in
- United States
- Lot / code info
- UDI/DI (01)00842000101154(10)9.4.0.P02(11)260302, with Affected Versions: 9.4, 9.4 P01, and 9.4 P02.
- UPC codes
- 00842000101154
Products covered by this recall
Merge OrthoPACS, medical imaging diagnostic workstation
Check your product
The notice names 1 code you can read straight off the package. Type the one printed on yours and the list below narrows to it.
UPC / barcode
Read the twelve digits under the barcode on the package.
- 00842000101154
Codes are lifted verbatim from the FDA — Device enforcement notice. A code that is missing here may still be covered — the official notice is the complete list.
What to do about Device
Merge Healthcare, Inc. — The manufacturer or the FDA identified a problem with this device. The model, lot and catalogue numbers are what define the scope.
- Match the model, catalogue, lot and serial numbers on your device against the identifiers on this page.
- Ask the supplier or clinic that provided it what the remedy is in your case.
- If you are a facility, quarantine affected stock and log the correction.
- Report device problems to the FDA through MedWatch.
Who pays for a device recall
The manufacturer funds the remedy. The practical question is usually which link in the chain executes it.
- If a clinic fitted or supplied the device, start there — they hold the serial-number records the manufacturer needs.
- Ask for written confirmation that the remedy was applied to your serial number. That is what an insurer or a future clinician will want to see.
- If you bought it yourself online or from a pharmacy, go to the manufacturer’s recall page rather than the retailer; device claims are handled centrally.
- Where the remedy is a software update, there is nothing to claim, but do confirm the version changed afterwards.
Company contact: Merge Healthcare, Inc. — 900 Walnut Ridge Dr, Hartland, WI, 53029-8347
The official notice
This page summarises a notice published by U.S. Food and Drug Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.
Open the FDA — Device enforcement record U.S. Food and Drug Administration recalls
Questions people ask about this recall
Why was Merge Healthcare, Inc. medical devices recalled?
Thumbnails from a previously opened patient study may be displayed in the Thumbnail Bar while a different patient study is currently open. Thumbnails from a previously opened patient study may be displayed in the Thumbnail Bar while a different patient study is currently open.
How do I know if I have the recalled product?
Match the codes printed on your package against the notice: UPC 00842000101154. If the code on your package is not on that list, your unit is outside the recall.
What should I do with it right now?
Match the model, catalogue, lot and serial numbers on your device against the identifiers on this page.
Can I get my money back?
If a clinic fitted or supplied the device, start there — they hold the serial-number records the manufacturer needs.
Where was the recalled product sold?
It was distributed nationwide.
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