Elevated risk U.S. Food and Drug Administration

Babyganics Chamomile verbena bubble bath recall: Presence of the bacterium Pluralibacter gergoviae, a bacterium

Recall published 4+ years ago

Presence of the bacterium Pluralibacter gergoviae, a bacterium

Babyganics Cosmetics & personal care — recalled cosmetics & personal care
Photo published by U.S. Food and Drug Administration with the recall notice.

The hazard: Product safety hazard

A consumer product hazard prompted this recall, and the remedy — refund, repair or replacement — is funded by the company, not by you.

What the notice says: While infants may be more susceptible than adults, Pluralibacter gergoviae does not usually cause healthy individuals to become sick.

Why it matters: The CPSC published this recall because the product can injure someone. The hazard statement above describes how.

Recall details

Published
April 19, 2022
Risk level
Elevated risk
Issued by
U.S. Food and Drug Administration
Brand
Babyganics
Product type
Cosmetics & personal care
UPC codes
813277013754

Products covered by this recall

Chamomile verbena bubble bath

What the company announced

Consumers should visit babyganicsbubblebathrecall.com to check product status

RACINE, Wis. April 19, 2022 – Babyganics is voluntarily recalling two lots of 20-ounce bottles of babyganics® 20oz chamomile verbena bubble bath, due to the presence of the bacterium Pluralibacter gergoviae .

During internal testing related to product shelf life across the Babyganics bubble bath line, it was discovered that two specific lot numbers of this product contained the bacterium. While infants may be more susceptible than adults, Pluralibacter gergoviae does not usually cause healthy individuals to become sick. However, it may pose a risk of infection to those who are immunocompromised or have broken or irritated skin, such as diaper rash.

The only products affected are babyganics® 20oz chamomile verbena bubble bath UPC 8 13277 01375 4 with lot codes Y314 and Y315 found at the bottom of the packaging and contained in a white plastic bottle with a green plastic lid. The products were sold in the last two months only at select retailers in the U.S. Our testing confirmed that no other Babyganics products contained this bacterium.

Babyganics takes pride in its commitment to vigorous consumer safety standards and providing peace of mind for parents, which is why the decision was made to voluntarily recover these bottles from retailers and to proactively reach out to consumers. Consumers with the affected product will be provided with a full refund after submitting their product and contact information at babyganicsbubblebathrecall.com. This website will also provide instructions to consumers for how to dispose of the product.

Consumers who have come into contact with the affected product and aren’t feeling well should contact their doctor. The Babyganics health and safety team is also available 24/7 at 833-359-6304. Additionally, any adverse events with the use of this product should be reported via the FDA's MedWatch Program by one of the following methods:

By phone at 888.463.6332

By mail:

MedWatch

The FDA Safety Information and Adverse Event Reporting Program

US Food and Drug Administration

Center for Drug Evaluation and Research

5600 Fishers Lane, Rockville MD 20857-0001

On the MedWatch Web site at: http://www.fda.gov/medwatch/

Reproduced from the company announcement posted on fda.gov. Links and contact forms in the original are not repeated here; the official notice below has them.

Check your product

The notice names 5 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

UPC / barcode

Read the twelve digits under the barcode on the package.

  • 813277013754

Lot or batch code

Usually ink-stamped near the seam, the cap or the bottom of the pack.

  • Y314
  • Y315

Package size

Match the net weight or the piece count on the front of the pack.

  • 20 ounce
  • 20 oz

Codes are lifted verbatim from the FDA — Company recall announcements notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Product safety

Babyganics — A consumer product hazard prompted this recall, and the remedy — refund, repair or replacement — is funded by the company, not by you.

  1. Stop using the product and move it somewhere a child or pet cannot reach it.
  2. Do not resell, donate or pass it on — reselling a recalled product is illegal in the United States.
  3. Follow the remedy the notice specifies, and register the claim before you destroy anything.
  4. If the product already hurt someone, file a report at SaferProducts.gov.

If the claim stalls

Most recall claims are paid without argument. The ones that stall usually stall for a reason you can fix.

  • Check you used the recall channel rather than ordinary customer support — the two queues rarely talk to each other.
  • Send the photos they asked for in the format they asked for. A missing date code is the single commonest reason a claim sits unprocessed.
  • Give it ten working days, then chase in writing and quote your claim reference.
  • If the company is unresponsive or has stopped trading, report it to the CPSC at SaferProducts.gov, and try the retailer in parallel.

Remedy named in the notice: Consumers with the affected product will be provided with a full refund after submitting their product and contact information at babyganicsbubblebathrecall.com.

Company contact: Babyganics — Consumers: The Babyganics health and safety team, (833)-359-6304

The official notice

This page summarises a notice published by U.S. Food and Drug Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the FDA — Company recall announcements record U.S. Food and Drug Administration recalls

Questions people ask about this recall

Why was Babyganics cosmetics & personal care recalled?

Presence of the bacterium Pluralibacter gergoviae, a bacterium While infants may be more susceptible than adults, Pluralibacter gergoviae does not usually cause healthy individuals to become sick.

How do I know if I have the recalled product?

Match the codes printed on your package against the notice: UPC 813277013754; lot code Y314, Y315. If the code on your package is not on that list, your unit is outside the recall.

What should I do with it right now?

Stop using the product and move it somewhere a child or pet cannot reach it.

Can I get my money back?

The notice says: Consumers with the affected product will be provided with a full refund after submitting their product and contact information at babyganicsbubblebathrecall.com.

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