Elevated risk U.S. Food and Drug Administration

Schwarzkopf Professional Extra Strong Mousse recall: Due to Packaging Defect

Recall published 3 months ago

Due to Packaging Defect

Schwarzkopf Professional Cosmetics & personal care — recalled cosmetics & personal care
Photo published by U.S. Food and Drug Administration with the recall notice.

The hazard: Product safety hazard

A consumer product hazard prompted this recall, and the remedy — refund, repair or replacement — is funded by the company, not by you.

What the notice says: Oz/200 ml sold in the United States due to a potential packaging issue in which product could leak from the package under pressure, which creates a risk of explosion.

Why it matters: The CPSC published this recall because the product can injure someone. The hazard statement above describes how.

Recall details

Published
August 11, 2026
Risk level
Elevated risk
Issued by
U.S. Food and Drug Administration
Brand
Schwarzkopf Professional
Product type
Cosmetics & personal care
Distribution
Alaska, Arizona, California, Florida, Michigan, Missouri, New Jersey, Ohio, Pennsylvania, South Carolina, Texas, Washington

Products covered by this recall

Extra Strong Mousse

What the company announced

Rocky Hill, CT -- Henkel Corporation (“Henkel”) is voluntarily recalling its Schwarzkopf Professional Osis Grip 6.76 fl. Oz/200 ml sold in the United States due to a potential packaging issue in which product could leak from the package under pressure, which creates a risk of explosion.

The Schwarzkopf Professional Osis Group 6.76 Oz/200ml comes in aluminum cans in 25 Lots with Batch Codes:

2901X4577N, 2901X4578N, 290265P91O, 290665Q30O, 290855N31O, 290866R38P, 290994281N, 291046L06P, 291174W17N, 291435H76O, 291435H77O, 291455N33O, 291515A59O, 291515A99O, 291515B01O, 291555N33O, 291615B01O, 291616B68P, 291716B69P, 291825E960, 291925E96O, 292015B73O, 2928Y538BO, 2928Y539BO, 293066U32P

on the back side of the bottle and was distributed in the United States through 21 distributors in the following states: Alaska, Arizona, California, Florida, Michigan, Missouri, New Jersey, Ohio, Pennsylvania, South Carolina, Texas, and Washington. It was also sold to hair professionals and consumers at the retail level. No other Henkel products are subject to this recall, and Schwarzkopf Professional Osis Grip 6.76 fl. Oz/200ml with codes not included in the recall are safe to use.

Henkel learned about this situation through one customer complaint and two salon reports. Bruising on the hand was reported by the customer and no other injuries were identified.

Henkel is conducting this voluntary recall with the knowledge of the U.S. Food and Drug Administration.

As part of Schwarzkopf Professional’s commitment to consumers, those who have purchased the applicable Schwarzkopf Professional Osis Grip 6.76 fl. Oz/200ml are encouraged to return them to their place of purchase for a full refund.

Schwarzkopf Professional seeks to minimize all inconvenience this may cause consumers and is committed to their complete satisfaction. Questions may be directed to dedicated customer specialists at 1-800-234-4672 during the hours of Monday-Thursday 6:30 a.m. - 4:00 p.m. and Friday 6:00 a.m. - 12 p.m. Pacific Time.

About Henkel in North America

Henkel’s portfolio of well-known brands in North America includes all®, Purex® and Persil® laundry detergents, Snuggle® fabric softeners, Dial® soaps, Schwarzkopf® hair care, as well as Loctite®, Technomelt® and Bonderite® adhesives. With sales about 6.1 billion US dollars (5.4 billion euros) in 2025, North America accounts for 26 percent of the company’s global sales. Henkel employs more than 7,000 people across the U.S. and Canada. For more information, please visit www.henkel-northamerica.com and on X @Henkel_NA .

Reproduced from the company announcement posted on fda.gov. Links and contact forms in the original are not repeated here; the official notice below has them.

Check your product

The notice names 9 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Lot or batch code

Usually ink-stamped near the seam, the cap or the bottom of the pack.

  • 2901X4577N
  • 2901X4578N
  • 290265P91O
  • 290665Q30O
  • 290855N31O
  • 290866R38P

Package size

Match the net weight or the piece count on the front of the pack.

  • 6.76 fl. Oz
  • 200 ml
  • 6.76 Oz

Codes are lifted verbatim from the FDA — Company recall announcements notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Product safety

Schwarzkopf Professional — A consumer product hazard prompted this recall, and the remedy — refund, repair or replacement — is funded by the company, not by you.

  1. Stop using the product and move it somewhere a child or pet cannot reach it.
  2. If the product already hurt someone, file a report at SaferProducts.gov.
  3. Check the model number and date code against the identifiers on this page, and photograph them.
  4. Do not resell, donate or pass it on — reselling a recalled product is illegal in the United States.

If the claim stalls

Most recall claims are paid without argument. The ones that stall usually stall for a reason you can fix.

  • Check you used the recall channel rather than ordinary customer support — the two queues rarely talk to each other.
  • If the company is unresponsive or has stopped trading, report it to the CPSC at SaferProducts.gov, and try the retailer in parallel.
  • Paid by card? A chargeback for goods that are unfit for sale is a legitimate fallback once the company has had a fair chance.
  • Send the photos they asked for in the format they asked for. A missing date code is the single commonest reason a claim sits unprocessed.

Remedy named in the notice: Oz/200ml are encouraged to return them to their place of purchase for a full refund.

Company contact: Henkel Corp — Consumers: 1-800-234-4672

The official notice

This page summarises a notice published by U.S. Food and Drug Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the FDA — Company recall announcements record U.S. Food and Drug Administration recalls

Questions people ask about this recall

Why was Schwarzkopf Professional cosmetics & personal care recalled?

Due to Packaging Defect Oz/200 ml sold in the United States due to a potential packaging issue in which product could leak from the package under pressure, which creates a risk of explosion.

How do I know if I have the recalled product?

Match the codes printed on your package against the notice: lot code 2901X4577N, 2901X4578N, 290265P91O. If the code on your package is not on that list, your unit is outside the recall.

What should I do with it right now?

Stop using the product and move it somewhere a child or pet cannot reach it.

Can I get my money back?

The notice says: Oz/200ml are encouraged to return them to their place of purchase for a full refund.

Which states were affected?

The notice lists Alaska, Arizona, California, Florida, Michigan, Missouri, New Jersey, Ohio, Pennsylvania, South Carolina, Texas, Washington.

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