2018 Ford Flex recalls
NHTSA lists 3 safety recall campaigns for the 2018 Ford Flex. Between them they involve body and structure, rear-view camera and suspension. The most recent was received on October 24, 2025.
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Body and structure
Driver and Passenger Door Trim May Detach
The defect: Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
The risk: Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
The remedy: Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.
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Rear-view camera
Rearview Camera Image May Not Display
The defect: Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
The risk: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
The remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall…
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Suspension
Rear Suspension Toe Links May Fracture
The defect: Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
The risk: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
The remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Check by VIN
A campaign rarely covers every Flex built in 2018. Enter your 17-character VIN to find the recall campaigns filed for your make, model and model year. The VIN is on the driver’s side of the dashboard (visible through the windshield), on the door-jamb label, and on your registration and insurance documents.
Is a recall still open on your vehicle? Only NHTSA’s official VIN check can say whether a campaign applies to your exact vehicle and whether the repair has already been done.
Your VIN is decoded with NHTSA’s public vPIC service to identify the make, model and year. It is not stored and is not added to any page address.
What 2018 Ford Flex owners should do
- Check your VIN on NHTSA’s lookup to see which of these campaigns apply to your vehicle and whether any are still open.
- Call a Ford dealer and book the repair, quoting the campaign numbers (25V-732, 25V-695, 20V-072).
- If you have bought the vehicle used, the recall still applies: the repair is free whoever owns the vehicle now.
- Make sure your current address is on file with the manufacturer so the owner letters reach you.
Other Ford Flex model years
Common questions
Does the 2018 Ford Flex have any recalls?
Yes. NHTSA lists 3 campaigns for the 2018 Ford Flex: 25V-732 (Driver and Passenger Door Trim May Detach); 25V-695 (Rearview Camera Image May Not Display); 20V-072 (Rear Suspension Toe Links May Fracture).
How do I know if my 2018 Ford Flex has an open recall?
Enter your VIN in NHTSA’s recall lookup. Most campaigns cover only part of a model year’s production, and the lookup also shows whether the repair has already been done on your vehicle.
Will the dealer charge to fix the 2018 Ford Flex?
No. Safety recall repairs are done free of charge by Ford dealers. Quote the NHTSA campaign number when you book.