2013 Ford Flex recalls
NHTSA lists 6 safety recall campaigns for the 2013 Ford Flex. Between them they involve suspension, fuel system, steering and power train. The most recent was received on February 10, 2020.
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Suspension
Rear Suspension Toe Links May Fracture
The defect: Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
The risk: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
The remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
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Fuel system
Fuel Pump Malfunction may Cause Engine Stall
The defect: Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
The risk: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
The remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
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Fuel system
Fuel Delivery Module may Crack and Leak
The defect: Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
The risk: A fuel leak in the presence of an ignition source may result in a fire.
The remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.
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Steering
Loss of Electric Power Steering Assist
The defect: Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
The risk: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
The remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
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Power train
Halfshaft Disengagement/Loss of Drive/Roll Away
The defect: Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
The risk: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
The remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
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Fuel system
Fuel Delivery Module may Crack And Leak
The defect: Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
The risk: A fuel leak in the presence of an ignition source may result in a fire.
The remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Check by VIN
A campaign rarely covers every Flex built in 2013. Enter your 17-character VIN to find the recall campaigns filed for your make, model and model year. The VIN is on the driver’s side of the dashboard (visible through the windshield), on the door-jamb label, and on your registration and insurance documents.
Is a recall still open on your vehicle? Only NHTSA’s official VIN check can say whether a campaign applies to your exact vehicle and whether the repair has already been done.
Your VIN is decoded with NHTSA’s public vPIC service to identify the make, model and year. It is not stored and is not added to any page address.
What 2013 Ford Flex owners should do
- Check your VIN on NHTSA’s lookup to see which of these campaigns apply to your vehicle and whether any are still open.
- Call a Ford dealer and book the repair, quoting the campaign numbers.
- If you have bought the vehicle used, the recall still applies: the repair is free whoever owns the vehicle now.
- Make sure your current address is on file with the manufacturer so the owner letters reach you.
Other Ford Flex model years
Common questions
Does the 2013 Ford Flex have any recalls?
Yes. NHTSA lists 6 campaigns for the 2013 Ford Flex: 20V-072 (Rear Suspension Toe Links May Fracture); 16V-621 (Fuel Pump Malfunction may Cause Engine Stall); 15V-812 (Fuel Delivery Module may Crack and Leak); 15V-340 (Loss of Electric Power Steering Assist); and 2 more.
How do I know if my 2013 Ford Flex has an open recall?
Enter your VIN in NHTSA’s recall lookup. Most campaigns cover only part of a model year’s production, and the lookup also shows whether the repair has already been done on your vehicle.
Will the dealer charge to fix the 2013 Ford Flex?
No. Safety recall repairs are done free of charge by Ford dealers. Quote the NHTSA campaign number when you book.