Elevated risk U.S. Food and Drug Administration

Ziyad Jameed Soup Starter recall: Undeclared milk

Recall published 3+ years ago

Undeclared milk

Ziyad Sauces & dips — recalled sauces & dips
Photo published by U.S. Food and Drug Administration with the recall notice.

The hazard: Undeclared milk

An undeclared allergen — milk — is the whole reason for this notice. The food itself is not spoiled or contaminated.

What the notice says: People who have an allergy or severe sensitivity to milk run the risk of serious or life-threatening allergic reaction if they consume these products.

Why it matters: The label does not declare milk, so anyone who reads labels to avoid it has no way of knowing it is in there. For people without that allergy the product is safe to eat.

Symptoms and when to call a doctor

An undeclared allergen is a danger only to people allergic or intolerant to that ingredient. For everyone else the food is safe. Reactions range from an itchy mouth, hives, stomach cramps or vomiting through to anaphylaxis — swelling of the lips, tongue or throat, a tight chest, wheezing, a sudden drop in blood pressure or collapse. If anaphylaxis is suspected, use an epinephrine auto-injector straight away and call 911, even if the symptoms seem to settle, because a second wave can follow hours later.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Published
July 7, 2023
Risk level
Elevated risk
Issued by
U.S. Food and Drug Administration
Brand
Ziyad
Product type
Sauces & dips
Distribution
Nationwide
Sold at
Amazon
UPC codes
074265005971
Reports of harm
No illnesses have been reported to date in connection with this issue.

Products covered by this recall

Jameed Soup Starter

What the company announced

Ziyad Brothers Importing of Cicero, IL, is recalling its 35.2 fluid ounce packages of Ziyad Brand Jameed Soup Starter because it does not declare milk. People who have an allergy or severe sensitivity to milk run the risk of serious or life-threatening allergic reaction if they consume these products.

The recalled Ziyad Brand Jameed Soup Starter was distributed nationwide in retail stores and through Amazon.

All product that is labeled as Ziyad Brand Jameed Soup Starter and sold in a 35.2 fluid ounce tetra pak container with UPC code 0 74265 00597 1 is included in this recall.

No illnesses have been reported to date in connection with this issue.

The recall was initiated after it was discovered during a routine internal company review that the product was distributed in packaging that disclosed the presence of “lactic casein powder” in the ingredient list but it did not further clarify that this ingredient is derived from “milk.”

Consumers who have purchased 35.2 fluid ounce packages of Ziyad Brand Jameed Soup Starter with UPC code 0 74265 00597 1 may return them to the place of purchase for a full refund. Consumers with questions may contact the company at 708-222-8330 between the hours of 8 am – 5 pm, Monday – Friday or email [email protected] .

Reproduced from the company announcement posted on fda.gov. Links and contact forms in the original are not repeated here; the official notice below has them.

Check your product

The notice names 1 code you can read straight off the package. Type the one printed on yours and the list below narrows to it.

UPC / barcode

Read the twelve digits under the barcode on the package.

  • 074265005971

Codes are lifted verbatim from the FDA — Company recall announcements notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Milk

Ziyad — An undeclared allergen — milk — is the whole reason for this notice. The food itself is not spoiled or contaminated.

  1. If anyone in your household avoids milk, stop serving the product immediately and check whether any was used in food already prepared.
  2. If a reaction has already happened, report it to the FDA through its consumer complaint coordinator so the case is attached to this recall.
  3. Tell anyone else who eats from your kitchen, including childminders, schools and anyone catering an event you contributed to.
  4. Keep the pack if you want a refund, or photograph the label and the lot code and then bin it. If nobody in the house avoids milk, you may simply eat it — the recall is about disclosure, not spoilage.

Refunds, and what else you can claim

The purchase price is the floor, not the ceiling. Where a recall caused you a real cost, say so.

  • Claim the refund at the store first; it is the fastest route and needs the least paperwork.
  • If you bought several packs over time, list them. Firms routinely settle for more than a single unit when a customer asks.
  • Medical costs, lost earnings or a spoiled event are not handled at the service desk. Write to the company contact on this page instead, with dates and documents.
  • Keep copies of everything you send. If a recall caused harm, that file is what any later claim rests on.

Remedy named in the notice: Consumers who have purchased 35.2 fluid ounce packages of Ziyad Brand Jameed Soup Starter with UPC code 0 74265 00597 1 may return them to the place of purchase for a full refund.

Company contact: Ziyad Brothers Importing — Consumers: 708-222-8330, [email protected] — Media: Becca Smith, 314-497-6486, [email protected]

The official notice

This page summarises a notice published by U.S. Food and Drug Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the FDA — Company recall announcements record U.S. Food and Drug Administration recalls

Questions people ask about this recall

Why was Ziyad sauces & dips recalled?

Undeclared milk People who have an allergy or severe sensitivity to milk run the risk of serious or life-threatening allergic reaction if they consume these products.

How do I know if I have the recalled product?

Match the codes printed on your package against the notice: UPC 074265005971. If the code on your package is not on that list, your unit is outside the recall.

What should I do with it right now?

If anyone in your household avoids milk, stop serving the product immediately and check whether any was used in food already prepared.

Can I get my money back?

The notice says: Consumers who have purchased 35.2 fluid ounce packages of Ziyad Brand Jameed Soup Starter with UPC code 0 74265 00597 1 may return them to the place of purchase for a full refund.

Where was the recalled product sold?

It was distributed nationwide, including at Amazon.

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