Highest risk U.S. Consumer Product Safety Commission

Wybotics Robotic Pool Vacuums recall: Burn and Fire Hazards

Recall published 7 months ago

Burn and Fire Hazards

Wybotics Consumer products — recalled consumer productsWybotics Consumer products — recalled consumer products (photo 2)Wybotics Consumer products — recalled consumer products (photo 3)Wybotics Consumer products — recalled consumer products (photo 4)
4 photos published by U.S. Consumer Product Safety Commission with the recall notice.

The hazard: Fire or burn hazard

This product can overheat or catch fire, which is why the instruction is to unplug and stop using it rather than to keep an eye on it.

What the notice says: The lithium-ion battery in the recalled pool vacuums can overheat, posing burn and fire hazards to consumers.

Why it matters: The product can overheat, ignite or cause a burn. Where lithium batteries are involved the failure is fast and very hot, and water does not put it out quickly.

Symptoms and when to call a doctor

Treat a burn by cooling it under running water for about 20 minutes — not with ice, butter or ointment — and cover it loosely with a clean non-fluffy cloth. Get medical help for burns that are larger than the person’s palm, that are deep or white or charred, that involve the face, hands, feet or genitals, or any burn to a baby or young child. If someone has inhaled smoke and is coughing, hoarse or short of breath, call 911.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Recall number
10693
Published
April 9, 2026
Risk level
CPSC recall
Status
Active recall
Issued by
U.S. Consumer Product Safety Commission
Brand
Wybotics
Product type
Consumer products
Units affected
About 5,000
Sold at
Amazon
Made in
China
Reports of harm
The firm has received ten reports of the pool vacuums overheating or catching fire while charging and not charging, resulting in nine incidents of property damage. No injuries have been reported.

Products covered by this recall

This recall involves Osprey 700 Max with model numbers WY3312MAX and WY100MAX and S1 model number WY200) robotic pool vacuums. Only products with serial numbers listed in the table below are subject to recall. Note: "XXXX" represents any four numeric digits. Product Details Osprey 700 Max S1 Model Number(s) WY3312MAX and WY100MAX WY200 Product Color(s) Grey and blue Grey and blue Brand Name Location The "Wybot" brand name is printed on the top/front of the pool vacuums The "Wybot" brand name is printed on the top/front of the pool vacuums Weight (approximate) 17 pounds 17 pounds Measurements (approximate) 14.6 x 14.1 x 9.4 inches 18 x 17 x 11.5 inches Serial Number Location Inside the top cover Inside the top cover Serial Number (a 10-digit number following the model name) Represented by "WY100M**" Represented by "WY200-" and "W200**" Serial Numbers Subject to Recall WY100M230117XXXX; WY100M230127XXXX; WY100M230130XXXX and WY100M230318XXXX WY200-230328XXXX and W200**230330XXXX

Check your product

The notice names 3 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Model or item number

On the rating label, the box or the instruction sheet.

  • WY3312MAX
  • WY100MAX

Package size

Match the net weight or the piece count on the front of the pack.

  • 17 pounds

Codes are lifted verbatim from the CPSC — Consumer Product Safety Commission notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Fire

Wybotics — This product can overheat or catch fire, which is why the instruction is to unplug and stop using it rather than to keep an eye on it.

  1. Stop using it and unplug it from the wall. If it runs on a battery pack, stop charging it.
  2. If it has already overheated, scorched or swelled, do not keep using it and do not try to repair it.
  3. Check that your smoke alarms work while you are thinking about it, and follow the remedy on this page.
  4. Move it off anything that burns — a bed, a sofa, a carpet, a pile of paper — and away from exits.

Claiming your refund, repair or replacement

The recalling company decides the remedy and funds it. You should never pay for a recall repair or for return shipping.

  • Use the company contact on this page first. Most firms run a dedicated recall page with a claim form that is far quicker than their main support line.
  • No receipt? Say so. Recall refunds are routinely paid without proof of purchase, because the hazard is what triggers the obligation.
  • If you bought it from a retailer rather than the brand, try both. Target, Walmart and Amazon often refund recalled goods from the order history.
  • If the company stops responding, escalate to the CPSC. Firms under a recall order have reporting duties to the agency.

Remedy named in the notice: Consumers should stop using the recalled robotic pool vacuums immediately and contact Wybotics to receive a free replacement WYBOT C2 robotic pool vacuum. Wybotics will provide a free return label for consumers to send the recalled product back to Wybotics. Within 15 days of receiving the recalled pool vacuums, Wybotics will ship the replacement product. Wybotics is contacting all known purchasers directly.

Company contact: Wybotics toll-free at 888-991-5006 from 9 a.m. to 5 p.m. PT Monday through Friday, email at [email protected], or online at https://www.wybotpool.com/pages/recall-notice and click "Product Recalls" at the top of the page for more information.

The official notice

This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the CPSC — Consumer Product Safety Commission record U.S. Consumer Product Safety Commission recalls

Questions people ask about this recall

Why was Wybotics consumer products recalled?

Burn and Fire Hazards The lithium-ion battery in the recalled pool vacuums can overheat, posing burn and fire hazards to consumers.

How do I know if I have the recalled product?

Match the codes printed on your package against the notice: model number WY3312MAX, WY100MAX. If the code on your package is not on that list, your unit is outside the recall.

What should I do with it right now?

Stop using it and unplug it from the wall. If it runs on a battery pack, stop charging it.

Can I get my money back?

The notice says: Consumers should stop using the recalled robotic pool vacuums immediately and contact Wybotics to receive a free replacement WYBOT C2 robotic pool vacuum. Wybotics will provide a free return label for consumers to send the recalled product back to Wybotics. Within 15 days of receiving the recalled pool vacuums, Wybotics will ship the replacement product. Wybotics is contacting all known purchasers directly.

Related recalls