Highest risk U.S. Consumer Product Safety Commission

Vanderhall North America Brawley GTS Electric Recreational Off Highway Vehicles recall: Risk of Serious Injury or Death from Crash Hazard

Recall published 3 months ago

Risk of Serious Injury or Death from Crash Hazard

Vanderhall North America Consumer products — recalled consumer productsVanderhall North America Consumer products — recalled consumer products (photo 2)Vanderhall North America Consumer products — recalled consumer products (photo 3)
3 photos published by U.S. Consumer Product Safety Commission with the recall notice.

The hazard: Product safety hazard

A consumer product hazard prompted this recall, and the remedy — refund, repair or replacement — is funded by the company, not by you.

What the notice says: The recalled recreational off highway vehicle can maintain speed or accelerate when the accelerator pedal is released, posing a risk of serious injury or death from a crash hazard.

Why it matters: The CPSC published this recall because the product can injure someone. The hazard statement above describes how.

Recall details

Recall number
10909
Published
August 6, 2026
Risk level
CPSC recall
Status
Active recall
Issued by
U.S. Consumer Product Safety Commission
Brand
Vanderhall North America
Product type
Consumer products
Units affected
About 210
Distribution
Arizona, Michigan, Montana, North Carolina, Ohio, Oklahoma, Texas, Utah
Made in
United States
Reports of harm
The firm has received one report of a vehicle unexpectedly accelerating. No injuries have been reported.

Products covered by this recall

This recall involves all Vanderhall model years 2024, 2025, and 2026 Brawley GTS electric recreational off highway vehicles. The vehicles come in Emerald Green, Ida Rose, Ivory White, Jean Grey, Obsidian Black, and Royal Blue. The VIN Numbers for the affected vehicles range from XXXXXXXXXXXXX4933 - XXXXXXXXXXXXX6153 and can be found under the dashboard on the driver's side of the vehicle.

Check your product

The notice names 2 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Model or item number

On the rating label, the box or the instruction sheet.

  • years 2024
  • 2025

Codes are lifted verbatim from the CPSC — Consumer Product Safety Commission notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Product safety

Vanderhall North America — A consumer product hazard prompted this recall, and the remedy — refund, repair or replacement — is funded by the company, not by you.

  1. Stop using the product and move it somewhere a child or pet cannot reach it.
  2. Do not resell, donate or pass it on — reselling a recalled product is illegal in the United States.
  3. Follow the remedy the notice specifies, and register the claim before you destroy anything.
  4. If the product already hurt someone, file a report at SaferProducts.gov.

If the claim stalls

Most recall claims are paid without argument. The ones that stall usually stall for a reason you can fix.

  • Check you used the recall channel rather than ordinary customer support — the two queues rarely talk to each other.
  • Send the photos they asked for in the format they asked for. A missing date code is the single commonest reason a claim sits unprocessed.
  • Give it ten working days, then chase in writing and quote your claim reference.
  • If the company is unresponsive or has stopped trading, report it to the CPSC at SaferProducts.gov, and try the retailer in parallel.

Remedy named in the notice: Consumers should stop using their vehicles immediately and contact Vanderhall North America for instructions on how to update their vehicles to firmware version 7.1.0 through the Vanderhall customer mobile app. The updated software was released on April 15, 2026, and can be identified by Vanderhall logo. Owners requiring assistance updating their firmware should contact their dealer or Vanderhall directly for assistance.

Company contact: Vanderhall North America, LLC by email at [email protected] or online at https://dealer.vanderhallusa.com/contact, https://portal.vanderhallusa.com/safety_notices, under the name of "Vanderhall North America, LLC Recalls Motor Software Update" for more information.

The official notice

This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the CPSC — Consumer Product Safety Commission record U.S. Consumer Product Safety Commission recalls

Questions people ask about this recall

Why was Vanderhall North America consumer products recalled?

Risk of Serious Injury or Death from Crash Hazard The recalled recreational off highway vehicle can maintain speed or accelerate when the accelerator pedal is released, posing a risk of serious injury or death from a crash hazard.

How do I know if I have the recalled product?

Match the codes printed on your package against the notice: model number years 2024, 2025. If the code on your package is not on that list, your unit is outside the recall.

What should I do with it right now?

Stop using the product and move it somewhere a child or pet cannot reach it.

Can I get my money back?

The notice says: Consumers should stop using their vehicles immediately and contact Vanderhall North America for instructions on how to update their vehicles to firmware version 7.1.0 through the Vanderhall customer mobile app. The updated software was released on April 15, 2026, and can be identified by Vanderhall logo. Owners requiring assistance updating their firmware should contact their dealer or Vanderhall directly for assistance.

Which states were affected?

The notice lists Arizona, Michigan, Montana, North Carolina, Ohio, Oklahoma, Texas, Utah.

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