Highest risk U.S. Consumer Product Safety Commission

Tomy Boon PIVOT Collapsible Toddler Tower Kitchen Step Stools recall: Risk of Serious Injury and Death from Tip-Over and Fall Hazards

Recall published 3 months ago

Risk of Serious Injury and Death from Tip-Over and Fall Hazards

Tomy Consumer products — recalled consumer productsTomy Consumer products — recalled consumer products (photo 2)
2 photos published by U.S. Consumer Product Safety Commission with the recall notice.

The hazard: Fall or tip-over hazard

This product can tip over or collapse, which is a hazard that reveals itself all at once rather than gradually.

What the notice says: The recalled toddler towers can tip over while in use, posing a risk of serious injury and death, due to tip over and fall hazards.

Why it matters: The product can tip, collapse or give way under normal use. Furniture tip-overs in particular kill and injure young children, usually when a child climbs on an open drawer.

Symptoms and when to call a doctor

After a fall or a tip-over involving a child, watch for a headache that gets worse, repeated vomiting, drowsiness that is hard to rouse, confusion, unequal pupils, clear fluid from the nose or ear, or a seizure, and call 911 if any of these appear. Any fall onto the head in a baby under one, or any loss of consciousness at any age, needs to be assessed the same day.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Recall number
10863
Published
July 16, 2026
Risk level
CPSC recall
Status
Active recall
Issued by
U.S. Consumer Product Safety Commission
Brand
Tomy
Product type
Consumer products
Units affected
116,908 (In addition, about 2,033 were sold in Canada)
Sold at
Target, Amazon
Made in
China
Reports of harm
TOMY is aware of 11 reports involving the towers being unstable and shifting or leaning. No injuries have been reported.

Products covered by this recall

This recall involves Boon PIVOT Toddler Tower Kids Kitchen Step Stools. The metal and plastic tower stools were sold in gray and white and measure about 22 inches wide, 23 inches deep, and 35 inches tall. "boon" is visible along the top rail, and a warning label is visible along the side of the standing platform.

What to do about Fall

Tomy — This product can tip over or collapse, which is a hazard that reveals itself all at once rather than gradually.

  1. Stop using the product and, if it is furniture, move it out of a child’s room until the remedy is done.
  2. Inspect similar units from the same range, since a weak joint or fastener usually affects a whole production run.
  3. Follow the remedy on this page; many of these recalls supply a free anchoring kit as well as a refund.
  4. Anchor tall furniture to the wall with a tip-over restraint — this is worth doing for every chest and bookcase in the house, not just this one.

Claiming your refund, repair or replacement

The recalling company decides the remedy and funds it. You should never pay for a recall repair or for return shipping.

  • Use the company contact on this page first. Most firms run a dedicated recall page with a claim form that is far quicker than their main support line.
  • No receipt? Say so. Recall refunds are routinely paid without proof of purchase, because the hazard is what triggers the obligation.
  • If you bought it from a retailer rather than the brand, try both. Target, Walmart and Amazon often refund recalled goods from the order history.
  • If the company stops responding, escalate to the CPSC. Firms under a recall order have reporting duties to the agency.

Remedy named in the notice: Consumers should stop using the recalled tower stools immediately and store them away from children until repaired. Contact TOMY for a stabilizing repair part and installation instructions. The firm will mail the free repair parts directly to consumers.

Company contact: TOMY toll free at 866-725-4407 from 8 a.m. and 4 p.m. CT, Monday through Friday, by email at [email protected] or online at https://recall.tomy.com/pivot or https://us.tomy.com and click on "Product Recalls" at the top of the page for more information.

The official notice

This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the CPSC — Consumer Product Safety Commission record U.S. Consumer Product Safety Commission recalls

Questions people ask about this recall

Why was Tomy consumer products recalled?

Risk of Serious Injury and Death from Tip-Over and Fall Hazards The recalled toddler towers can tip over while in use, posing a risk of serious injury and death, due to tip over and fall hazards.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official CPSC — Consumer Product Safety Commission record, and contact the company if you are unsure.

What should I do with it right now?

Stop using the product and, if it is furniture, move it out of a child’s room until the remedy is done.

Can I get my money back?

The notice says: Consumers should stop using the recalled tower stools immediately and store them away from children until repaired. Contact TOMY for a stabilizing repair part and installation instructions. The firm will mail the free repair parts directly to consumers.

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