Highest risk U.S. Consumer Product Safety Commission

Toetol Tower Stools recall: The recalled tower stools can collapse or tip over while in use and a child's

Recall published 6 months ago

The recalled tower stools can collapse or tip over while in use and a child's torso can fit through the openings on the tower's sides, posing a risk of serious injury and death…

Consumer products — recalled consumer productsConsumer products — recalled consumer products (photo 2)
2 photos published by U.S. Consumer Product Safety Commission with the recall notice.

The hazard: Strangulation, entrapment or suffocation hazard

Strangulation and suffocation risks are what this notice addresses. Supervision is not a workable substitute for the remedy, because these incidents happen in silence and in minutes.

What the notice says: The recalled tower stools can collapse or tip over while in use and a child's torso can fit through the openings on the tower's sides, posing a risk of serious injury and death due to tip over, fall and entrapment hazards.

Why it matters: A cord, gap, strap or soft surface on this product can trap a child or restrict their breathing. These incidents are silent: there is no noise to bring an adult in from the next room.

Symptoms and when to call a doctor

If a child is found trapped or unresponsive, free them if you safely can, call 911, and start CPR if they are not breathing. Even after an apparently full recovery, a child who lost consciousness or had their airway blocked needs to be assessed the same day, because swelling and lung injury can develop afterwards.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Recall number
10733
Published
April 23, 2026
Risk level
CPSC recall
Status
Active recall
Issued by
U.S. Consumer Product Safety Commission
Product type
Consumer products
Units affected
About 3,000
Sold at
Amazon
Made in
China
Reports of harm
The firm has received 18 reports of the stools collapsing, resulting in eleven injuries including contusions, cuts and scrapes.

Products covered by this recall

This recall involves TOETOL HOME-branded children's tower stools, model DETD0001. The wooden kitchen tower step stools were sold in white, gray and dark wood colors and measure about 20 inches deep, 15 inches wide and 36 inches tall with model DETD0001 printed on a label on the side.

What to do about Strangulation

Strangulation and suffocation risks are what this notice addresses. Supervision is not a workable substitute for the remedy, because these incidents happen in silence and in minutes.

  1. Stop using the product immediately and move it out of the room where the child sleeps or plays.
  2. Claim the remedy on this page, photographing the model and date code first — the claim form will ask for both.
  3. For sleep products, put the baby down on a firm, flat surface with nothing else in it — a crib, bassinet or play yard meeting current federal standards.
  4. Do not resell, donate or hand it on. Passing on a recalled nursery item is illegal in the United States and is the main way these products stay in circulation.

If the claim stalls

Most recall claims are paid without argument. The ones that stall usually stall for a reason you can fix.

  • Check you used the recall channel rather than ordinary customer support — the two queues rarely talk to each other.
  • If the company is unresponsive or has stopped trading, report it to the CPSC at SaferProducts.gov, and try the retailer in parallel.
  • Paid by card? A chargeback for goods that are unfit for sale is a legitimate fallback once the company has had a fair chance.
  • Send the photos they asked for in the format they asked for. A missing date code is the single commonest reason a claim sits unprocessed.

Remedy named in the notice: Consumers should immediately stop using the recalled tower stools and contact TOETOL HOME for a full refund. Consumers will be asked to destroy the stool by disassembling it and send a photo of the destroyed stool to [email protected]. Consumers should then dispose of the destroyed product.

Company contact: TOETOL HOME via email at [email protected].

The official notice

This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the CPSC — Consumer Product Safety Commission record U.S. Consumer Product Safety Commission recalls

Questions people ask about this recall

Why was Consumer products recalled?

The recalled tower stools can collapse or tip over while in use and a child's torso can fit through the openings on the tower's sides, posing a risk of serious injury and death… The recalled tower stools can collapse or tip over while in use and a child's torso can fit through the openings on the tower's sides, posing a risk of serious injury and death due to tip over, fall and entrapment hazards.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official CPSC — Consumer Product Safety Commission record, and contact the company if you are unsure.

What should I do with it right now?

Stop using the product immediately and move it out of the room where the child sleeps or plays.

Can I get my money back?

The notice says: Consumers should immediately stop using the recalled tower stools and contact TOETOL HOME for a full refund. Consumers will be asked to destroy the stool by disassembling it and send a photo of the destroyed stool to [email protected]. Consumers should then dispose of the destroyed product.

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