Highest risk U.S. Consumer Product Safety Commission

Super Off-Road 12,000 mAh Solar Wireless Power Banks recall: The solar power bank's lithium-ion battery can swell and overheat

Recall published 4 months ago

The solar power bank's lithium-ion battery can swell and overheat, posing a burn hazard to consumers.

Consumer products — recalled consumer products
Photo published by U.S. Consumer Product Safety Commission with the recall notice.

The hazard: Fire or burn hazard

This product can overheat or catch fire, which is why the instruction is to unplug and stop using it rather than to keep an eye on it.

What the notice says: The solar power bank's lithium-ion battery can swell and overheat, posing a burn hazard to consumers.

Why it matters: The product can overheat, ignite or cause a burn. Where lithium batteries are involved the failure is fast and very hot, and water does not put it out quickly.

Symptoms and when to call a doctor

Treat a burn by cooling it under running water for about 20 minutes — not with ice, butter or ointment — and cover it loosely with a clean non-fluffy cloth. Get medical help for burns that are larger than the person’s palm, that are deep or white or charred, that involve the face, hands, feet or genitals, or any burn to a baby or young child. If someone has inhaled smoke and is coughing, hoarse or short of breath, call 911.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Recall number
10833
Published
June 25, 2026
Risk level
CPSC recall
Status
Active recall
Issued by
U.S. Consumer Product Safety Commission
Product type
Consumer products
Units affected
About 7,400 (In addition, about 4,964 were sold in Canada)
Made in
China
Reports of harm
The firm has received two reports of the power bank's battery swelling. No injuries have been reported.

Products covered by this recall

This recall involves the Super Off-Road 12,000 mAh Solar Wireless Power Bank, a power bank with solar charging capability. The product can be used to charge devices wirelessly. The power bank is black and measures about 3.4 inches wide by 6.5 inches high.

What to do about Fire

This product can overheat or catch fire, which is why the instruction is to unplug and stop using it rather than to keep an eye on it.

  1. Stop using it and unplug it from the wall. If it runs on a battery pack, stop charging it.
  2. Move it off anything that burns — a bed, a sofa, a carpet, a pile of paper — and away from exits.
  3. Do not leave it charging overnight or while the house is empty while you wait for the remedy.
  4. If it has already overheated, scorched or swelled, do not keep using it and do not try to repair it.

Claiming your refund, repair or replacement

The recalling company decides the remedy and funds it. You should never pay for a recall repair or for return shipping.

  • Use the company contact on this page first. Most firms run a dedicated recall page with a claim form that is far quicker than their main support line.
  • If the company stops responding, escalate to the CPSC. Firms under a recall order have reporting duties to the agency.
  • Have the model number, the date code and your photos ready. Many companies issue store credit by default — ask for cash or a card reversal if you would rather have it.
  • No receipt? Say so. Recall refunds are routinely paid without proof of purchase, because the hazard is what triggers the obligation.

Remedy named in the notice: Consumers should stop using the recalled power banks immediately and visit spectroandco.com/recall to register for a full refund. The refund will be in the form of a check which will be mailed to consumers. Consumers should dispose of the camera in accordance with local and state regulations. Note: Do not throw this recalled lithium-ion battery or device in the trash, in the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.

Company contact: Spector & Co. toll-free at 888-377-7732 from 9 a.m. to 8 p.m. ET Monday through Friday, email at [email protected], or online at https://www.spectorandco.com/us/our-company/recall or www.spectorandco.com and click on "Product Recall" at the top of the webpage for more information.

The official notice

This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the CPSC — Consumer Product Safety Commission record U.S. Consumer Product Safety Commission recalls

Questions people ask about this recall

Why was Consumer products recalled?

The solar power bank's lithium-ion battery can swell and overheat, posing a burn hazard to consumers. The solar power bank's lithium-ion battery can swell and overheat, posing a burn hazard to consumers.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official CPSC — Consumer Product Safety Commission record, and contact the company if you are unsure.

What should I do with it right now?

Stop using it and unplug it from the wall. If it runs on a battery pack, stop charging it.

Can I get my money back?

The notice says: Consumers should stop using the recalled power banks immediately and visit spectroandco.com/recall to register for a full refund. The refund will be in the form of a check which will be mailed to consumers. Consumers should dispose of the camera in accordance with local and state regulations. Note: Do not throw this recalled lithium-ion battery or device in the trash, in the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling…

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