Highest risk U.S. Consumer Product Safety Commission

SUNS International Residential Elevator Interlock Switches recall: Fall and Crushing Hazard; Risk of Death or Serious Injury

Recall published 5 months ago

Fall and Crushing Hazard; Risk of Death or Serious Injury

SUNS International Consumer products — recalled consumer products
Photo published by U.S. Consumer Product Safety Commission with the recall notice.

The hazard: Fall or tip-over hazard

The recall is about structural failure — a frame, joint, leg or lock that does not hold under ordinary use.

What the notice says: The affected interlock switches can become stuck in a retracted position, allowing the exterior door to remain unlocked, posing a risk of death or serious injury if the elevator is called to another floor.

Why it matters: The product can tip, collapse or give way under normal use. Furniture tip-overs in particular kill and injure young children, usually when a child climbs on an open drawer.

Symptoms and when to call a doctor

After a fall or a tip-over involving a child, watch for a headache that gets worse, repeated vomiting, drowsiness that is hard to rouse, confusion, unequal pupils, clear fluid from the nose or ear, or a seizure, and call 911 if any of these appear. Any fall onto the head in a baby under one, or any loss of consciousness at any age, needs to be assessed the same day.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Recall number
10804
Published
June 4, 2026
Risk level
CPSC recall
Status
Active recall
Issued by
U.S. Consumer Product Safety Commission
Brand
SUNS International
Product type
Consumer products
Units affected
About 7,000
Distribution
Nationwide
Made in
China
Reports of harm
SUNS has received one report of the interlock switch becoming stuck, which can allow the elevator door to remain unlocked. No injuries have been reported.

Products covered by this recall

This recall involves all SUNS International SS6291 Solenoid Interlock switches used in residential elevators produced from August 20, 2024, through November 6, 2025, with date codes 2431 through 2543. The SUNS SS6291 interlock switch measures approximately 10 inches by 2 inches and weighs about 2-pounds. "SUNS", the model number and date code are printed on a label on the side of the product.

Check your product

The notice names 1 code you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Package size

Match the net weight or the piece count on the front of the pack.

  • 2 pounds

Codes are lifted verbatim from the CPSC — Consumer Product Safety Commission notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Fall

SUNS International — The recall is about structural failure — a frame, joint, leg or lock that does not hold under ordinary use.

  1. Stop using the product and, if it is furniture, move it out of a child’s room until the remedy is done.
  2. Follow the remedy on this page; many of these recalls supply a free anchoring kit as well as a refund.
  3. Anchor tall furniture to the wall with a tip-over restraint — this is worth doing for every chest and bookcase in the house, not just this one.
  4. Keep TVs, toys and anything else tempting off the top of tall furniture, because that is what draws a child to climb.

How the remedy works

CPSC recalls specify one of three remedies, and which one you get is not negotiable — but how smoothly it goes often is.

  • A refund means the purchase price back, sometimes prorated by age for durable goods. Ask how they calculated it if the figure looks low.
  • Several recalls now ask you to destroy the item and send a photo as proof. Register the claim before you do that, never after.
  • Return shipping is the company’s cost. If you are asked to pay it, push back.
  • A repair kit is shipped free and is designed to be fitted at home; if you cannot fit it, ask whether they will arrange installation.

Remedy named in the notice: Consumers should stop using their residential elevator containing the SUNS interlock switch immediately and contact SUNS or their elevator installer listed below for free professional installation of a replacement interlock switch.

Company contact: SUNS International toll-free at 978-349-2329 from 10 a.m. to 6 p.m. ET Monday through Friday, by email at [email protected], or online at www.suns-usa.com and click on "Recall" at the top of the page for more information. Consumers may also contact their elevator installer/manufacturer: Elevator Installer/Manufacturer Email Address/Phone Number/Website Southeast Elevator (including Home Elevator Systems, Panhandle Elevator, Gulfside Elevator, Palm Beach Lifts, ZMA Lifts, REAL Elevator) [email protected] 844-460-5670 https://seelevator.com/suns-interlock-recall/ Scranton Home…

The official notice

This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the CPSC — Consumer Product Safety Commission record U.S. Consumer Product Safety Commission recalls

Questions people ask about this recall

Why was SUNS International consumer products recalled?

Fall and Crushing Hazard; Risk of Death or Serious Injury The affected interlock switches can become stuck in a retracted position, allowing the exterior door to remain unlocked, posing a risk of death or serious injury if the elevator is called to another floor.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official CPSC — Consumer Product Safety Commission record, and contact the company if you are unsure.

What should I do with it right now?

Stop using the product and, if it is furniture, move it out of a child’s room until the remedy is done.

Can I get my money back?

The notice says: Consumers should stop using their residential elevator containing the SUNS interlock switch immediately and contact SUNS or their elevator installer listed below for free professional installation of a replacement interlock switch.

Where was the recalled product sold?

It was distributed nationwide.

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