Highest risk U.S. Consumer Product Safety Commission

Sunbeam Products More than One Million Oster French Door Countertop Ovens recall: Burn Hazard

Recall published 1+ years ago

Burn Hazard

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4 photos published by U.S. Consumer Product Safety Commission with the recall notice.

The hazard: Fire or burn hazard

A fire or burn risk is what prompted this recall. Most of these incidents happen while the product is charging or left running unattended.

What the notice says: The oven's doors can unexpectedly close, posing a burn hazard to consumers.

Why it matters: The product can overheat, ignite or cause a burn. Where lithium batteries are involved the failure is fast and very hot, and water does not put it out quickly.

Symptoms and when to call a doctor

Treat a burn by cooling it under running water for about 20 minutes — not with ice, butter or ointment — and cover it loosely with a clean non-fluffy cloth. Get medical help for burns that are larger than the person’s palm, that are deep or white or charred, that involve the face, hands, feet or genitals, or any burn to a baby or young child. If someone has inhaled smoke and is coughing, hoarse or short of breath, call 911.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Recall number
10411
Published
September 25, 2025
Risk level
CPSC recall
Status
Active recall
Issued by
U.S. Consumer Product Safety Commission
Brand
Sunbeam Products
Product type
Consumer products
Units affected
About 1,290,000 (In addition, about 104,195 were sold in Canada)
Distribution
Nationwide
Sold at
Overstock, Walmart, Costco, Amazon
Made in
China
Reports of harm
Sunbeam Products Inc. has received 95 reports of the doors unexpectedly closing, resulting in burn injuries to consumers, including two reports of second-degree burns.

Products covered by this recall

This recall involves Oster French Door Countertop Ovens with model numbers TSSTTVFDXL, TSSTTVFDDG, TSSTTVFDMAF and TSSTTVFDDAF. The recalled ovens have a spring-loaded bilateral door made of glass with metal handles. A label on the backside of the oven identifies the model number. In addition, the original packaging has information identifying the model number. The four models differ in cooking options (e.g., air fryer) and control types (analog dials or digital push-button controls). "Oster" is engraved on the front bottom right of the oven.

Check your product

The notice names 4 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Model or item number

On the rating label, the box or the instruction sheet.

  • TSSTTVFDXL
  • TSSTTVFDDG
  • TSSTTVFDMAF
  • TSSTTVFDDAF

Codes are lifted verbatim from the CPSC — Consumer Product Safety Commission notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Fire

Sunbeam Products — A fire or burn risk is what prompted this recall. Most of these incidents happen while the product is charging or left running unattended.

  1. Stop using it and unplug it from the wall. If it runs on a battery pack, stop charging it.
  2. Do not leave it charging overnight or while the house is empty while you wait for the remedy.
  3. If it has already overheated, scorched or swelled, do not keep using it and do not try to repair it.
  4. Check that your smoke alarms work while you are thinking about it, and follow the remedy on this page.

How the remedy works

CPSC recalls specify one of three remedies, and which one you get is not negotiable — but how smoothly it goes often is.

  • A refund means the purchase price back, sometimes prorated by age for durable goods. Ask how they calculated it if the figure looks low.
  • A repair kit is shipped free and is designed to be fitted at home; if you cannot fit it, ask whether they will arrange installation.
  • A replacement is usually the current model, not the recalled one. Confirm the replacement is not itself under recall.
  • Several recalls now ask you to destroy the item and send a photo as proof. Register the claim before you do that, never after.

Remedy named in the notice: Consumers should immediately stop using the recalled countertop ovens and contact Sunbeam Products Inc. to receive a free repair kit. The repair kit will include a clip-on device that provides additional holding force to help keep the doors in the open position when reaching in the oven, along with repair instructions and a QR code link to an installation video. The repair kit does not require any tool to install.

Company contact: Sunbeam Products Inc. toll free at 800-334-0759 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at https://recall.oster.com or www.oster.com and click on "Product Recalls" at the top of the page for more information.

The official notice

This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the CPSC — Consumer Product Safety Commission record U.S. Consumer Product Safety Commission recalls

Questions people ask about this recall

Why was Sunbeam Products consumer products recalled?

Burn Hazard The oven's doors can unexpectedly close, posing a burn hazard to consumers.

How do I know if I have the recalled product?

Match the codes printed on your package against the notice: model number TSSTTVFDXL, TSSTTVFDDG, TSSTTVFDMAF. If the code on your package is not on that list, your unit is outside the recall.

What should I do with it right now?

Stop using it and unplug it from the wall. If it runs on a battery pack, stop charging it.

Can I get my money back?

The notice says: Consumers should immediately stop using the recalled countertop ovens and contact Sunbeam Products Inc. to receive a free repair kit. The repair kit will include a clip-on device that provides additional holding force to help keep the doors in the open position when reaching in the oven, along with repair instructions and a QR code link to an installation video. The repair kit does not require any tool to install.

Where was the recalled product sold?

It was distributed nationwide, including at Overstock, Walmart, Costco, Amazon.

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