Highest risk U.S. Consumer Product Safety Commission

Stihl BR 800 Backpack Blowers recall: Laceration Hazard

Recall published 12 months ago

Laceration Hazard

Stihl Consumer products — recalled consumer productsStihl Consumer products — recalled consumer products (photo 2)Stihl Consumer products — recalled consumer products (photo 3)Stihl Consumer products — recalled consumer products (photo 4)
4 photos published by U.S. Consumer Product Safety Commission with the recall notice.

The hazard: Laceration or amputation hazard

A laceration or amputation risk prompted this notice, which is why the remedy is usually a replacement rather than a repair.

What the notice says: The fan wheel inside the backpack blower can break apart, posing a laceration hazard.

Why it matters: A blade, edge or moving part can cut the user, or a part can break and come apart in the hand. With powered tools, the same defect that causes a cut can cause a much worse injury.

Symptoms and when to call a doctor

Control bleeding with firm, direct pressure using a clean cloth and raise the limb if you can. Go to an emergency department for a wound that will not stop bleeding, that gapes open, that is deep or dirty, that involves a hand, face or joint, or where feeling or movement has changed. If a body part has been severed, call 911, wrap the part in clean damp gauze, seal it in a bag and keep the bag on ice — never directly on ice.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Recall number
10472
Published
November 6, 2025
Risk level
CPSC recall
Status
Active recall
Issued by
U.S. Consumer Product Safety Commission
Brand
Stihl
Product type
Consumer products
Units affected
About 47,800
Distribution
Nationwide
Made in
United States

Products covered by this recall

This recall involves the fan wheel of the STIHL BR 800 Magnum, models X and C-E, a backpack blower powered by a combustion engine. The backpack blower is gray and orange. "STIHL," "BR 800," and "X" or "C-E" are printed on the rear of the blower. The recalled blower's serial number is located on a label on the blower tube. Only backpack blowers with serial numbers ranging from 546515117 to 547916107 are included in the recall.

What to do about Laceration

Stihl — A laceration or amputation risk prompted this notice, which is why the remedy is usually a replacement rather than a repair.

  1. Stop using the product and unplug it, or take the battery out if it is cordless.
  2. Photograph any damage or breakage before you send the item back, because the company will often ask for it.
  3. Follow the remedy on this page and keep the receipt or order confirmation if you have one.
  4. Do not try to grind off, tape over or otherwise work around a sharp part — you cannot restore the guard the design is missing.

If the claim stalls

Most recall claims are paid without argument. The ones that stall usually stall for a reason you can fix.

  • Check you used the recall channel rather than ordinary customer support — the two queues rarely talk to each other.
  • Give it ten working days, then chase in writing and quote your claim reference.
  • If the company is unresponsive or has stopped trading, report it to the CPSC at SaferProducts.gov, and try the retailer in parallel.
  • Paid by card? A chargeback for goods that are unfit for sale is a legitimate fallback once the company has had a fair chance.

Remedy named in the notice: Consumers should immediately stop using the recalled STIHL BR 800 backpack blower and bring it to an authorized STIHL servicing dealer for a free inspection and replacement of the fan wheel.

Company contact: STIHL Inc. toll-free at 800-233-4729 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.stihlusa.com/safety/recalls/br800 or www.stihlusa.com and click on "Recalls & Notices" found under the Information column and then click on "BR 800 Recall" for more information.

The official notice

This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the CPSC — Consumer Product Safety Commission record U.S. Consumer Product Safety Commission recalls

Questions people ask about this recall

Why was Stihl consumer products recalled?

Laceration Hazard The fan wheel inside the backpack blower can break apart, posing a laceration hazard.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official CPSC — Consumer Product Safety Commission record, and contact the company if you are unsure.

What should I do with it right now?

Stop using the product and unplug it, or take the battery out if it is cordless.

Can I get my money back?

The notice says: Consumers should immediately stop using the recalled STIHL BR 800 backpack blower and bring it to an authorized STIHL servicing dealer for a free inspection and replacement of the fan wheel.

Where was the recalled product sold?

It was distributed nationwide.

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