Highest risk U.S. Consumer Product Safety Commission

Specialized Turbo Como SL Electric Bicycles recall: Risk of Serious Injury or Death from Fall Hazard

Recall published 7 months ago

Risk of Serious Injury or Death from Fall Hazard

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4 photos published by U.S. Consumer Product Safety Commission with the recall notice.

The hazard: Fire or burn hazard

A fire or burn risk is what prompted this recall. Most of these incidents happen while the product is charging or left running unattended.

What the notice says: The bike's fork steerer tube can develop a small fatigue crack that can lead to a progressive failure of the fork, posing a fall hazard.

Why it matters: The product can overheat, ignite or cause a burn. Where lithium batteries are involved the failure is fast and very hot, and water does not put it out quickly.

Symptoms and when to call a doctor

Treat a burn by cooling it under running water for about 20 minutes — not with ice, butter or ointment — and cover it loosely with a clean non-fluffy cloth. Get medical help for burns that are larger than the person’s palm, that are deep or white or charred, that involve the face, hands, feet or genitals, or any burn to a baby or young child. If someone has inhaled smoke and is coughing, hoarse or short of breath, call 911.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Recall number
10663
Published
March 19, 2026
Risk level
CPSC recall
Status
Active recall
Issued by
U.S. Consumer Product Safety Commission
Brand
Specialized Bicycle Components
Product type
Consumer products
Units affected
About 5,720
Made in
Taiwan, Vietnam
Reports of harm
The firm has received one report of an incident involving a steerer tube failing and breaking. No injuries have been reported.

Products covered by this recall

This recall involves bicycle forks on all Specialized Como SL electric bicycles, regardless of model. "Como SL" is printed on the bicycle's seat tube or top tube, and the bikes were sold in a variety of colors, including Cast Umber, Dove Grey and Raspberry (Como SL 4.0), and Smoke, Brassy Yellow and Brushed Silver (Como SL 5.0). You can also determine which model you have by connecting your bicycle to the Specialized app. Only SL versions in the Como family of bicycles are part of this recall.

What to do about Fire

Specialized Bicycle Components — A fire or burn risk is what prompted this recall. Most of these incidents happen while the product is charging or left running unattended.

  1. Stop using it and unplug it from the wall. If it runs on a battery pack, stop charging it.
  2. Do not leave it charging overnight or while the house is empty while you wait for the remedy.
  3. If it has already overheated, scorched or swelled, do not keep using it and do not try to repair it.
  4. Check that your smoke alarms work while you are thinking about it, and follow the remedy on this page.

How the remedy works

CPSC recalls specify one of three remedies, and which one you get is not negotiable — but how smoothly it goes often is.

  • A refund means the purchase price back, sometimes prorated by age for durable goods. Ask how they calculated it if the figure looks low.
  • A repair kit is shipped free and is designed to be fitted at home; if you cannot fit it, ask whether they will arrange installation.
  • A replacement is usually the current model, not the recalled one. Confirm the replacement is not itself under recall.
  • Several recalls now ask you to destroy the item and send a photo as proof. Register the claim before you do that, never after.

Remedy named in the notice: Consumers should stop using their Specialized Turbo Como SL bicycles immediately and contact their Authorized Specialized Retailer to schedule an appointment to bring their bike in for a free replacement of the fork at an authorized dealer location. Replacement parts are expected to be available in Spring 2026.

Company contact: Specialized Rider Care toll-free at 877- 808-8154 from 9 a.m. to 4 p.m. MT, Monday through Friday, email at [email protected], via Live Chat on www.specialized.com, or online at http://www.specialized.com/safety-recall-notices or www.specialized.com and click on "Recalls" for more information.

The official notice

This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the CPSC — Consumer Product Safety Commission record U.S. Consumer Product Safety Commission recalls

Questions people ask about this recall

Why was Specialized Bicycle Components consumer products recalled?

Risk of Serious Injury or Death from Fall Hazard The bike's fork steerer tube can develop a small fatigue crack that can lead to a progressive failure of the fork, posing a fall hazard.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official CPSC — Consumer Product Safety Commission record, and contact the company if you are unsure.

What should I do with it right now?

Stop using it and unplug it from the wall. If it runs on a battery pack, stop charging it.

Can I get my money back?

The notice says: Consumers should stop using their Specialized Turbo Como SL bicycles immediately and contact their Authorized Specialized Retailer to schedule an appointment to bring their bike in for a free replacement of the fork at an authorized dealer location. Replacement parts are expected to be available in Spring 2026.

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