Highest risk U.S. Consumer Product Safety Commission

Snooz Electrical Fans recall: Fire Hazard

Recall published 7 months ago

Fire Hazard

Snooz Consumer products — recalled consumer products
Photo published by U.S. Consumer Product Safety Commission with the recall notice.

The hazard: Fire or burn hazard

A fire or burn risk is what prompted this recall. Most of these incidents happen while the product is charging or left running unattended.

What the notice says: The power connector inside the fan can corrode and cause the fan to overheat, posing a risk of fire.

Why it matters: The product can overheat, ignite or cause a burn. Where lithium batteries are involved the failure is fast and very hot, and water does not put it out quickly.

Symptoms and when to call a doctor

Treat a burn by cooling it under running water for about 20 minutes — not with ice, butter or ointment — and cover it loosely with a clean non-fluffy cloth. Get medical help for burns that are larger than the person’s palm, that are deep or white or charred, that involve the face, hands, feet or genitals, or any burn to a baby or young child. If someone has inhaled smoke and is coughing, hoarse or short of breath, call 911.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Recall number
10697
Published
April 9, 2026
Risk level
CPSC recall
Status
Active recall
Issued by
U.S. Consumer Product Safety Commission
Brand
Snooz
Product type
Consumer products
Units affected
About 11,900 (In addition, about 140 were sold in Canada)
Sold at
Amazon
Made in
China
Reports of harm
The firm reported six cases of the fans overheating and smoking with one report of fire. No injuries or property damage have been reported.

Products covered by this recall

This recall involves the Breez 2-in-1 Smart Bedroom and White Noise electrical fan that provides a combination of white noise and air circulation. It comes in white with a beige stand and is equipped with a temperature-sensing Auto-Fan Mode and user-friendly smart features accessible via the companion app. The Breez fans have a removable barrel power jack and have a serial number on the underside of the fan's wooden base that begins with BZ10 or BZ02.

What to do about Fire

Snooz — A fire or burn risk is what prompted this recall. Most of these incidents happen while the product is charging or left running unattended.

  1. Stop using it and unplug it from the wall. If it runs on a battery pack, stop charging it.
  2. Move it off anything that burns — a bed, a sofa, a carpet, a pile of paper — and away from exits.
  3. Do not leave it charging overnight or while the house is empty while you wait for the remedy.
  4. If it has already overheated, scorched or swelled, do not keep using it and do not try to repair it.

How the remedy works

CPSC recalls specify one of three remedies, and which one you get is not negotiable — but how smoothly it goes often is.

  • A refund means the purchase price back, sometimes prorated by age for durable goods. Ask how they calculated it if the figure looks low.
  • Return shipping is the company’s cost. If you are asked to pay it, push back.
  • A repair kit is shipped free and is designed to be fitted at home; if you cannot fit it, ask whether they will arrange installation.
  • A replacement is usually the current model, not the recalled one. Confirm the replacement is not itself under recall.

Remedy named in the notice: Consumers should stop using the recalled fan immediately and go to the firm's website to register for a replacement fan. Breez 2nd Generation sound machines are not affected by this recall. To determine whether a product is affected, consumers should locate the serial number on the underside of the fan's wooden base. Serial numbers beginning with BZ10 or BZ02 are included in this recall. Consumers will be asked to cut the power cord and upload a photo of the cut power cord and a photo of the adapter showing the model number and all printed information.

Company contact: Snooz, Inc. toll-free at 855-953-4125 from 9 a.m. and 5 p.m. PT Monday through Friday, email at [email protected] or online at https://getsnooz.com/recalls or https://getsnooz.com and click on "Recalls" at the top of the page for more information.

The official notice

This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the CPSC — Consumer Product Safety Commission record U.S. Consumer Product Safety Commission recalls

Questions people ask about this recall

Why was Snooz consumer products recalled?

Fire Hazard The power connector inside the fan can corrode and cause the fan to overheat, posing a risk of fire.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official CPSC — Consumer Product Safety Commission record, and contact the company if you are unsure.

What should I do with it right now?

Stop using it and unplug it from the wall. If it runs on a battery pack, stop charging it.

Can I get my money back?

The notice says: Consumers should stop using the recalled fan immediately and go to the firm's website to register for a replacement fan. Breez 2nd Generation sound machines are not affected by this recall. To determine whether a product is affected, consumers should locate the serial number on the underside of the fan's wooden base. Serial numbers beginning with BZ10 or BZ02 are included in this recall. Consumers will be asked to cut the power cord and upload a photo of the cut power cord and…

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