Highest risk U.S. Consumer Product Safety Commission

Shenzhen Baihang Veektomx Mini Power Banks recall: Fire and Burn Hazards; Sold on Amazon

Recall published 7 months ago

Fire and Burn Hazards; Sold on Amazon

Shenzhen Baihang Consumer products — recalled consumer productsShenzhen Baihang Consumer products — recalled consumer products (photo 2)Shenzhen Baihang Consumer products — recalled consumer products (photo 3)
3 photos published by U.S. Consumer Product Safety Commission with the recall notice.

The hazard: Fire or burn hazard

This product can overheat or catch fire, which is why the instruction is to unplug and stop using it rather than to keep an eye on it.

What the notice says: The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers.

Why it matters: The product can overheat, ignite or cause a burn. Where lithium batteries are involved the failure is fast and very hot, and water does not put it out quickly.

Symptoms and when to call a doctor

Treat a burn by cooling it under running water for about 20 minutes — not with ice, butter or ointment — and cover it loosely with a clean non-fluffy cloth. Get medical help for burns that are larger than the person’s palm, that are deep or white or charred, that involve the face, hands, feet or genitals, or any burn to a baby or young child. If someone has inhaled smoke and is coughing, hoarse or short of breath, call 911.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Recall number
10706
Published
April 9, 2026
Risk level
CPSC recall
Status
Active recall
Issued by
U.S. Consumer Product Safety Commission
Brand
Shenzhen Baihang
Product type
Consumer products
Units affected
About 8,000
Sold at
Amazon
Made in
China
Reports of harm
Shenzhen Baihang has received three reports of fires resulting in minor property damage. No injuries have been reported.

Products covered by this recall

This recall involves VEEKTOMX VT103 Small Portable Charger Mini Power Banks. The power banks are white, pink, or purple. The recalled power banks have model number "VT103" imprinted on the back of the power bank and do NOT contain a serial number on the bottom right corner of the back of the power bank. Note: Do not throw this recalled lithium-ion battery or device in the trash, in the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.

What to do about Fire

Shenzhen Baihang — This product can overheat or catch fire, which is why the instruction is to unplug and stop using it rather than to keep an eye on it.

  1. Stop using it and unplug it from the wall. If it runs on a battery pack, stop charging it.
  2. Move it off anything that burns — a bed, a sofa, a carpet, a pile of paper — and away from exits.
  3. Do not leave it charging overnight or while the house is empty while you wait for the remedy.
  4. If it has already overheated, scorched or swelled, do not keep using it and do not try to repair it.

Claiming your refund, repair or replacement

The recalling company decides the remedy and funds it. You should never pay for a recall repair or for return shipping.

  • Use the company contact on this page first. Most firms run a dedicated recall page with a claim form that is far quicker than their main support line.
  • If the company stops responding, escalate to the CPSC. Firms under a recall order have reporting duties to the agency.
  • Have the model number, the date code and your photos ready. Many companies issue store credit by default — ask for cash or a card reversal if you would rather have it.
  • No receipt? Say so. Recall refunds are routinely paid without proof of purchase, because the hazard is what triggers the obligation.

Remedy named in the notice: Consumers should immediately stop using the recalled power banks and contact Shenzhen Baihang to verify power bank is part of the recall and receive a free replacement power bank.

Company contact: Veektomx at [email protected] or online at veektomx.com and click on "Important Recall Information" to learn more.

The official notice

This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the CPSC — Consumer Product Safety Commission record U.S. Consumer Product Safety Commission recalls

Questions people ask about this recall

Why was Shenzhen Baihang consumer products recalled?

Fire and Burn Hazards; Sold on Amazon The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official CPSC — Consumer Product Safety Commission record, and contact the company if you are unsure.

What should I do with it right now?

Stop using it and unplug it from the wall. If it runs on a battery pack, stop charging it.

Can I get my money back?

The notice says: Consumers should immediately stop using the recalled power banks and contact Shenzhen Baihang to verify power bank is part of the recall and receive a free replacement power bank.

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