Highest risk U.S. Consumer Product Safety Commission

SereneLife Home Above-Ground Pools 48 Inches and Taller recall: Drowning Hazard

Recall published 10 months ago

Drowning Hazard

SereneLife Home Consumer products — recalled consumer products
Photo published by U.S. Consumer Product Safety Commission with the recall notice.

The hazard: Drowning hazard

This recall is about a drowning risk, which means the product cannot be made safe by using it more carefully.

What the notice says: Drowning Hazard

Why it matters: The product can fail in or near water, or it suggests a level of safety it cannot deliver. Drowning is fast and quiet, and a flotation aid fails at exactly the moment it is being relied on.

Symptoms and when to call a doctor

Get the child out of the water, call 911, and start rescue breaths or CPR if they are not breathing. Any child who had to be rescued from water should be assessed by a clinician even if they seem fine, because inhaled water can cause breathing problems hours later.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Recall number
10537
Published
December 18, 2025
Risk level
CPSC recall
Status
Active recall
Issued by
U.S. Consumer Product Safety Commission
Brand
SereneLife Home
Product type
Consumer products
Units affected
About 80
Sold at
Walmart, Wayfair, Target, Amazon
Made in
China
Reports of harm
None reported.

Products covered by this recall

This recall involves all SereneLife brand above-ground pools 48 inches and taller. Models SLPORND15 and SLPORND18 are included in this recall. Model information and the SereneLife logo are printed on the liner on the outside of the pool. The recalled above-ground pools contain a compression strap (also referred to as a reinforcing belt) that wraps around the pool on the outside of the vertical support poles, and may create a foothold, allowing a child to access the pool and drown. Children can still gain access to the pools using these footholds even if the ladder is removed. CPSC's website www.PoolSafely.gov has free, downloadable educational materials available to the public on pool safety including information on barriers, covers, alarms and other safety information.

Check your product

The notice names 1 code you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Model or item number

On the rating label, the box or the instruction sheet.

  • SLPORND15

Codes are lifted verbatim from the CPSC — Consumer Product Safety Commission notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Drowning

SereneLife Home — This recall is about a drowning risk, which means the product cannot be made safe by using it more carefully.

  1. Stop using the product in or near water immediately.
  2. Follow the remedy on this page and do not pass the product on.
  3. Empty paddling pools, buckets and tubs and store them upside down when they are not in use.
  4. Treat any inflatable or foam aid as a toy rather than safety equipment unless it is a Coast Guard-approved life jacket.

Claiming your refund, repair or replacement

The recalling company decides the remedy and funds it. You should never pay for a recall repair or for return shipping.

  • Use the company contact on this page first. Most firms run a dedicated recall page with a claim form that is far quicker than their main support line.
  • No receipt? Say so. Recall refunds are routinely paid without proof of purchase, because the hazard is what triggers the obligation.
  • If you bought it from a retailer rather than the brand, try both. Target, Walmart and Amazon often refund recalled goods from the order history.
  • If the company stops responding, escalate to the CPSC. Firms under a recall order have reporting duties to the agency.

Remedy named in the notice: Consumers should stop using the recalled above-ground pools immediately and contact SereneLife Home for a full refund. Consumers will need to provide photographic evidence of destruction or disposal of the product to receive a full refund from SereneLife Home.

Company contact: SereneLife Home toll-free at 888-619-6770 from 9 a.m. to 5 p.m. ET Monday through Friday, email at [email protected] or online at https://serenelifehome.com/pages/recalls or go to https://serenelifehome.com/ and click on "Product Recalls" on the home page for more information.

The official notice

This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the CPSC — Consumer Product Safety Commission record U.S. Consumer Product Safety Commission recalls

Questions people ask about this recall

Why was SereneLife Home consumer products recalled?

Drowning Hazard Drowning Hazard

How do I know if I have the recalled product?

Match the codes printed on your package against the notice: model number SLPORND15. If the code on your package is not on that list, your unit is outside the recall.

What should I do with it right now?

Stop using the product in or near water immediately.

Can I get my money back?

The notice says: Consumers should stop using the recalled above-ground pools immediately and contact SereneLife Home for a full refund. Consumers will need to provide photographic evidence of destruction or disposal of the product to receive a full refund from SereneLife Home.

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