Elevated risk U.S. Consumer Product Safety Commission

Sauna360 Tylö Halmstad and Kiruna Hybrid Saunas recall: Fall Hazard

Recall published 1+ years ago

Fall Hazard

Sauna360 Consumer products — recalled consumer productsSauna360 Consumer products — recalled consumer products (photo 2)Sauna360 Consumer products — recalled consumer products (photo 3)Sauna360 Consumer products — recalled consumer products (photo 4)
4 photos published by U.S. Consumer Product Safety Commission with the recall notice.

The hazard: Fall or tip-over hazard

The recall is about structural failure — a frame, joint, leg or lock that does not hold under ordinary use.

What the notice says: The saunas contain a bench that can collapse, posing a fall hazard to consumers.

Why it matters: The product can tip, collapse or give way under normal use. Furniture tip-overs in particular kill and injure young children, usually when a child climbs on an open drawer.

Symptoms and when to call a doctor

After a fall or a tip-over involving a child, watch for a headache that gets worse, repeated vomiting, drowsiness that is hard to rouse, confusion, unequal pupils, clear fluid from the nose or ear, or a seizure, and call 911 if any of these appear. Any fall onto the head in a baby under one, or any loss of consciousness at any age, needs to be assessed the same day.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Recall number
10445
Published
October 23, 2025
Risk level
CPSC recall
Status
Active recall
Issued by
U.S. Consumer Product Safety Commission
Brand
Sauna360
Product type
Consumer products
Units affected
About 1,000
Distribution
Nationwide
Made in
China
Reports of harm
Sauna360 has received seven reports of the benches breaking, including one consumer with head and neck injuries.

Products covered by this recall

This recall involves bench seating in Sauna360's Tylö branded Halmstad and Kiruna Hybrid sauna rooms. The serial number for each room can be found on both the packaging and the sauna rooms. The Halmstad 2, 3, and 4 sauna rooms have the serial number label located beneath the upper bench on the left side, directly above the electrical contactor box. The Kiruna Hybrid 2 and 3 rooms have the serial number label applied to the right wall, located beneath the right side of the upper bench. The model number is printed in the manual. The following models and serial numbers are included in this recall: Recalled Model Numbers Range of Recalled Serial Numbers TRAD, Tylö Halmstad™ 2, W/BLISS, 15A, 120V, CB21-1, V1 CSFxxABTRxx-V1-4933 through CSFxxABTRxx-V1-6970 TRAD, Tylö Halmstad™ 2, W/BLISS, 20A, 120V, CB21-1, V1 TRAD, Tylö Halmstad™ 3, W/BLISS, 240V, CB23-1, V1 TRAD, Tylö Halmstad™ 4, W/BLISS, 240V, CB23-1, V1 IS, Tylö Kiruna Hybrid™ 2, W/BLISS, 15A, 120V, LOW EMR, CB20-1, V1 CSFxxABISxxTL-V1-4964 through CSFxxABISxxTL-V1-7224 IS, Tylö Kiruna Hybrid™ 2, W/BLISS, 20A, 120V, LOW EMR, CB20-1, V1 IS, Tylö Kiruna Hybrid™ 3, W/BLISS, 240V, LOW EMR, CB22-1, V1

Check your product

The notice names 1 code you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Serial number

On the rating plate, often next to the date of manufacture.

  • TRAD

Codes are lifted verbatim from the CPSC — Consumer Product Safety Commission notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Fall

Sauna360 — The recall is about structural failure — a frame, joint, leg or lock that does not hold under ordinary use.

  1. Stop using the product and, if it is furniture, move it out of a child’s room until the remedy is done.
  2. Anchor tall furniture to the wall with a tip-over restraint — this is worth doing for every chest and bookcase in the house, not just this one.
  3. Keep TVs, toys and anything else tempting off the top of tall furniture, because that is what draws a child to climb.
  4. Inspect similar units from the same range, since a weak joint or fastener usually affects a whole production run.

How the remedy works

CPSC recalls specify one of three remedies, and which one you get is not negotiable — but how smoothly it goes often is.

  • A refund means the purchase price back, sometimes prorated by age for durable goods. Ask how they calculated it if the figure looks low.
  • Return shipping is the company’s cost. If you are asked to pay it, push back.
  • A repair kit is shipped free and is designed to be fitted at home; if you cannot fit it, ask whether they will arrange installation.
  • A replacement is usually the current model, not the recalled one. Confirm the replacement is not itself under recall.

Remedy named in the notice: Consumers should stop using the Tylö Halmstad and Kiruna Hybrid Sauna benches immediately and contact Sauna360 for a free repair. Sauna360 will provide a professional installer to retrofit the benches with additional hardware. Consumers will also receive a revised product manual from Sauna360 that includes the weight limit.

Company contact: Sauna360 toll-free at 888-780-4427 from 8 a.m. to 5 p.m. CT Monday through Friday, email at [email protected], or online at https://sauna360.com/product-recall or www.sauna360.com and clicking "Recall" at the bottom of the page for more information.

The official notice

This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the CPSC — Consumer Product Safety Commission record U.S. Consumer Product Safety Commission recalls

Questions people ask about this recall

Why was Sauna360 consumer products recalled?

Fall Hazard The saunas contain a bench that can collapse, posing a fall hazard to consumers.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official CPSC — Consumer Product Safety Commission record, and contact the company if you are unsure.

What should I do with it right now?

Stop using the product and, if it is furniture, move it out of a child’s room until the remedy is done.

Can I get my money back?

The notice says: Consumers should stop using the Tylö Halmstad and Kiruna Hybrid Sauna benches immediately and contact Sauna360 for a free repair. Sauna360 will provide a professional installer to retrofit the benches with additional hardware. Consumers will also receive a revised product manual from Sauna360 that includes the weight limit.

Where was the recalled product sold?

It was distributed nationwide.

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