Highest risk U.S. Consumer Product Safety Commission

Sangohe Reannounces and Expands Adult Portable Bed Rails Due to Risk of Serious recall: The recalled bed rails violate the mandatory standard for adult portable bed

Recall published 7 months ago

The recalled bed rails violate the mandatory standard for adult portable bed rails because users can become entrapped within the bed rail or between the bed rail and the side of…

Sangohe Reannounces and Expands Adult Portable Bed Rails Consumer products — recalled consumer productsSangohe Reannounces and Expands Adult Portable Bed Rails Consumer products — recalled consumer products (photo 2)Sangohe Reannounces and Expands Adult Portable Bed Rails Consumer products — recalled consumer products (photo 3)Sangohe Reannounces and Expands Adult Portable Bed Rails Consumer products — recalled consumer products (photo 4)
4 photos published by U.S. Consumer Product Safety Commission with the recall notice.

The hazard: Strangulation, entrapment or suffocation hazard

Strangulation and suffocation risks are what this notice addresses. Supervision is not a workable substitute for the remedy, because these incidents happen in silence and in minutes.

What the notice says: The recalled bed rails violate the mandatory standard for adult portable bed rails because users can become entrapped within the bed rail or between the bed rail and the side of the mattress, posing a serious entrapment hazard and risk of death by asphyxiation. In addition, the bed rails do not bear the required warning labels.

Why it matters: A cord, gap, strap or soft surface on this product can trap a child or restrict their breathing. These incidents are silent: there is no noise to bring an adult in from the next room.

Symptoms and when to call a doctor

If a child is found trapped or unresponsive, free them if you safely can, call 911, and start CPR if they are not breathing. Even after an apparently full recovery, a child who lost consciousness or had their airway blocked needs to be assessed the same day, because swelling and lung injury can develop afterwards.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Recall number
10688
Published
April 2, 2026
Risk level
CPSC recall
Status
Active recall
Issued by
U.S. Consumer Product Safety Commission
Brand
Sangohe Reannounces and Expands Adult Portable Bed Rails
Product type
Consumer products
Units affected
About 36,500 (In January 2026, Sangohe previously recalled about 26,200 adult portable bed rails)
Sold at
Amazon
Made in
China

Products covered by this recall

This recall involves Sangohe-branded adult portable bed rails models 504E and 504Q. Model 504E bed rail comes in black, measures 23 inches wide by 35 inches tall, and weighs nine pounds. The model number "504E" can be found on the outer packaging box, on the product label/sticker attached to the bed rail, and on the first page of the instruction manual. Model 504Q bed rail comes in black, measures 28.5 inches wide by 43.3 inches tall, and weighs nine pounds. The model number "504Q" can be found on the outer packaging box, on the product label/sticker attached to the bed rail, and on the first page of the instruction manual.

Check your product

The notice names 4 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Establishment number

Inside the USDA mark of inspection on the label.

  • 504E
  • 504Q

Model or item number

On the rating label, the box or the instruction sheet.

  • 504E
  • measures 28.5 inches

Codes are lifted verbatim from the CPSC — Consumer Product Safety Commission notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Strangulation

Sangohe Reannounces and Expands Adult Portable Bed Rails — Strangulation and suffocation risks are what this notice addresses. Supervision is not a workable substitute for the remedy, because these incidents happen in silence and in minutes.

  1. Stop using the product immediately and move it out of the room where the child sleeps or plays.
  2. Do not resell, donate or hand it on. Passing on a recalled nursery item is illegal in the United States and is the main way these products stay in circulation.
  3. Tell every other carer: grandparents, childminders, nurseries. Recalled sleep products most often resurface at a second home.
  4. Claim the remedy on this page, photographing the model and date code first — the claim form will ask for both.

If the claim stalls

Most recall claims are paid without argument. The ones that stall usually stall for a reason you can fix.

  • Check you used the recall channel rather than ordinary customer support — the two queues rarely talk to each other.
  • Send the photos they asked for in the format they asked for. A missing date code is the single commonest reason a claim sits unprocessed.
  • Give it ten working days, then chase in writing and quote your claim reference.
  • If the company is unresponsive or has stopped trading, report it to the CPSC at SaferProducts.gov, and try the retailer in parallel.

Remedy named in the notice: Consumers should immediately stop using the recalled adult portable bed rails and contact Sangohe for a full refund. Consumers should destroy the bed rails by cutting the handrails' foam padding and writing "RECALLED" on the upper and lower rails with permanent marker, take a photo of the destroyed rails and email the photo to [email protected].

Company contact: Sangohe by email at [email protected], or online at https://www.kdbhealth.com/ and click "Recall" at the top of the page or https://www.kdbhealth.com/Recall for more information.

The official notice

This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the CPSC — Consumer Product Safety Commission record U.S. Consumer Product Safety Commission recalls

Questions people ask about this recall

Why was Sangohe Reannounces and Expands Adult Portable Bed Rails… recalled?

The recalled bed rails violate the mandatory standard for adult portable bed rails because users can become entrapped within the bed rail or between the bed rail and the side of… The recalled bed rails violate the mandatory standard for adult portable bed rails because users can become entrapped within the bed rail or between the bed rail and the side of the mattress, posing a serious entrapment hazard and risk of death by asphyxiation. In addition, the bed rails do not bear the required warning labels.

How do I know if I have the recalled product?

Match the codes printed on your package against the notice: establishment number 504E, 504Q; model number 504E, measures 28.5 inches. If the code on your package is not on that list, your unit is outside the recall.

What should I do with it right now?

Stop using the product immediately and move it out of the room where the child sleeps or plays.

Can I get my money back?

The notice says: Consumers should immediately stop using the recalled adult portable bed rails and contact Sangohe for a full refund. Consumers should destroy the bed rails by cutting the handrails' foam padding and writing "RECALLED" on the upper and lower rails with permanent marker, take a photo of the destroyed rails and email the photo to [email protected].

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