Elevated risk U.S. Consumer Product Safety Commission

Rh Natural Antler Chandeliers recall: Impact Hazard

Recall published 10 months ago

Impact Hazard

Rh Consumer products — recalled consumer productsRh Consumer products — recalled consumer products (photo 2)
2 photos published by U.S. Consumer Product Safety Commission with the recall notice.

The hazard: Fall or tip-over hazard

This product can tip over or collapse, which is a hazard that reveals itself all at once rather than gradually.

What the notice says: If the chandelier is hung at an angle on a vaulted ceiling or a sloped beam, the chandelier's canopy hardware can break, causing the chandelier to detach and fall from the ceiling, posing an impact hazard.

Why it matters: The product can tip, collapse or give way under normal use. Furniture tip-overs in particular kill and injure young children, usually when a child climbs on an open drawer.

Symptoms and when to call a doctor

After a fall or a tip-over involving a child, watch for a headache that gets worse, repeated vomiting, drowsiness that is hard to rouse, confusion, unequal pupils, clear fluid from the nose or ear, or a seizure, and call 911 if any of these appear. Any fall onto the head in a baby under one, or any loss of consciousness at any age, needs to be assessed the same day.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Recall number
10551
Published
January 8, 2026
Risk level
CPSC recall
Status
Active recall
Issued by
U.S. Consumer Product Safety Commission
Brand
Rh
Product type
Consumer products
Units affected
About 320
Distribution
Nationwide
Made in
United States
Reports of harm
The firm has received four reports of canopy hardware components breaking and chandeliers detaching, including one report in which the chandelier fell to the floor. No injuries have been reported.

Products covered by this recall

This recall involves RH 48" and 60" diameter Natural Antler Chandeliers manufactured between September 2021 and October 2024 per customer special order and hung at an angle on a vaulted ceiling or sloped beam. The chandeliers are made from naturally shed elk antlers and were sold in three finishes: natural, sun-bleached and black. The 48" diameter chandelier measures about 48" tall and weighs about 40 pounds and was sold with SKU numbers 10036671NAT, 10036671SUNB and 10036671BLK. The 60" diameter chandelier measures about 36" tall and weighs about 45 pounds and was sold with SKU numbers 10035099NAT, 10035099SUNB and 10035099BLK. The SKU number is located on the order confirmation and printed on the receipt.

Check your product

The notice names 6 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Model or item number

On the rating label, the box or the instruction sheet.

  • 10036671NAT
  • 10036671SUNB
  • 10035099NAT
  • 10035099SUNB

Package size

Match the net weight or the piece count on the front of the pack.

  • 40 pounds
  • 45 pounds

Codes are lifted verbatim from the CPSC — Consumer Product Safety Commission notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Fall

Rh — This product can tip over or collapse, which is a hazard that reveals itself all at once rather than gradually.

  1. Stop using the product and, if it is furniture, move it out of a child’s room until the remedy is done.
  2. Anchor tall furniture to the wall with a tip-over restraint — this is worth doing for every chest and bookcase in the house, not just this one.
  3. Keep TVs, toys and anything else tempting off the top of tall furniture, because that is what draws a child to climb.
  4. Inspect similar units from the same range, since a weak joint or fastener usually affects a whole production run.

Claiming your refund, repair or replacement

The recalling company decides the remedy and funds it. You should never pay for a recall repair or for return shipping.

  • Use the company contact on this page first. Most firms run a dedicated recall page with a claim form that is far quicker than their main support line.
  • If the company stops responding, escalate to the CPSC. Firms under a recall order have reporting duties to the agency.
  • Have the model number, the date code and your photos ready. Many companies issue store credit by default — ask for cash or a card reversal if you would rather have it.
  • No receipt? Say so. Recall refunds are routinely paid without proof of purchase, because the hazard is what triggers the obligation.

Remedy named in the notice: Consumers should keep clear of the area directly beneath the chandelier hung on a vaulted ceiling or sloped beam and contact RH to schedule a free in-home repair. A technician will replace the canopy hardware of 48" and 60" chandeliers installed on a vaulted ceiling or sloped beam.

Company contact: RH toll-free at 833-784-1852 from 6 a.m. to 7 p.m. PT Monday through Friday, 8 a.m. to 5 p.m. PT Saturday and Sunday, email at [email protected], or online at https://rh.com/us/en/customer-experience/safety-recalls or https://rh.com/us/en/ and click on "Safety Recalls" at the bottom of the page.

The official notice

This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the CPSC — Consumer Product Safety Commission record U.S. Consumer Product Safety Commission recalls

Questions people ask about this recall

Why was Rh consumer products recalled?

Impact Hazard If the chandelier is hung at an angle on a vaulted ceiling or a sloped beam, the chandelier's canopy hardware can break, causing the chandelier to detach and fall from the ceiling, posing an impact hazard.

How do I know if I have the recalled product?

Match the codes printed on your package against the notice: model number 10036671NAT, 10036671SUNB, 10035099NAT. If the code on your package is not on that list, your unit is outside the recall.

What should I do with it right now?

Stop using the product and, if it is furniture, move it out of a child’s room until the remedy is done.

Can I get my money back?

The notice says: Consumers should keep clear of the area directly beneath the chandelier hung on a vaulted ceiling or sloped beam and contact RH to schedule a free in-home repair. A technician will replace the canopy hardware of 48" and 60" chandeliers installed on a vaulted ceiling or sloped beam.

Where was the recalled product sold?

It was distributed nationwide.

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