Highest risk U.S. Consumer Product Safety Commission

R.X.Y Bicycle Helmets recall: The recalled helmets violate the mandatory safety standard for bicycle

Recall published 9 months ago

The recalled helmets violate the mandatory safety standard for bicycle helmets because the helmets do not comply with the impact attenuation, positional stability, labeling and…

Consumer products — recalled consumer products
Photo published by U.S. Consumer Product Safety Commission with the recall notice.

The hazard: Product safety hazard

The notice above names the hazard. CPSC recalls are issued because someone can be hurt, not because the product underperforms.

What the notice says: The recalled helmets violate the mandatory safety standard for bicycle helmets because the helmets do not comply with the impact attenuation, positional stability, labeling and certification requirements. The helmets can fail to protect the user in the event of a crash, posing a serious risk of injury or death due to head injury.

Why it matters: The CPSC published this recall because the product can injure someone. The hazard statement above describes how.

Recall details

Recall number
10559
Published
January 15, 2026
Risk level
CPSC recall
Status
Active recall
Issued by
U.S. Consumer Product Safety Commission
Product type
Consumer products
Units affected
About 170
Sold at
Amazon
Made in
China

Products covered by this recall

This recall involves R.X.Y-branded adult bike helmets. The recalled helmets were sold in one size fitting a head circumference of about 22.44 to 24.41 inches. The helmets are blue with black and have gray padding, black straps with a silver reflective pattern in the center and a black and red buckle with a gray chin strap. The helmets have a black plastic knob at the back of the helmet for adjusting the fitting. Item number "Kx012" is printed on the helmet's instruction manual.

What to do about Product safety

The notice above names the hazard. CPSC recalls are issued because someone can be hurt, not because the product underperforms.

  1. Stop using the product and move it somewhere a child or pet cannot reach it.
  2. Do not resell, donate or pass it on — reselling a recalled product is illegal in the United States.
  3. Follow the remedy the notice specifies, and register the claim before you destroy anything.
  4. If the product already hurt someone, file a report at SaferProducts.gov.

Claiming your refund, repair or replacement

The recalling company decides the remedy and funds it. You should never pay for a recall repair or for return shipping.

  • Use the company contact on this page first. Most firms run a dedicated recall page with a claim form that is far quicker than their main support line.
  • Have the model number, the date code and your photos ready. Many companies issue store credit by default — ask for cash or a card reversal if you would rather have it.
  • No receipt? Say so. Recall refunds are routinely paid without proof of purchase, because the hazard is what triggers the obligation.
  • If you bought it from a retailer rather than the brand, try both. Target, Walmart and Amazon often refund recalled goods from the order history.

Remedy named in the notice: Consumers should immediately stop using the recalled helmets and contact R.X.Y for a full refund. Consumers should destroy the helmet by cutting the straps and uploading photos of the helmet with the straps cut off to [email protected].

Company contact: R.X.Y by email at [email protected] or on Amazon.com Seller Profile: R.X.Y more information.

The official notice

This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the CPSC — Consumer Product Safety Commission record U.S. Consumer Product Safety Commission recalls

Questions people ask about this recall

Why was Consumer products recalled?

The recalled helmets violate the mandatory safety standard for bicycle helmets because the helmets do not comply with the impact attenuation, positional stability, labeling and… The recalled helmets violate the mandatory safety standard for bicycle helmets because the helmets do not comply with the impact attenuation, positional stability, labeling and certification requirements. The helmets can fail to protect the user in the event of a crash, posing a serious risk of injury or death due to head injury.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official CPSC — Consumer Product Safety Commission record, and contact the company if you are unsure.

What should I do with it right now?

Stop using the product and move it somewhere a child or pet cannot reach it.

Can I get my money back?

The notice says: Consumers should immediately stop using the recalled helmets and contact R.X.Y for a full refund. Consumers should destroy the helmet by cutting the straps and uploading photos of the helmet with the straps cut off to [email protected].

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