Elevated risk U.S. Food and Drug Administration

Quest Cat Food Chicken Recipe Frozen recall: May contain low levels of thiamine (Vitamin B1)

Recall published 8 months ago

May contain low levels of thiamine (Vitamin B1)

Quest Pet food & treats — recalled pet food & treats
Photo published by U.S. Food and Drug Administration with the recall notice.

The hazard: Food safety concern

This product was withdrawn on a food safety ground. The lot codes listed are what define the recall — identical packs from other runs are unaffected.

What the notice says: Cats fed diets low in thiamine over time may be at risk for developing a thiamine deficiency.

Why it matters: The agency identified a problem with this product that made it unsafe or unfit to sell. The official summary above describes what it was.

Recall details

Published
February 26, 2026
Risk level
Elevated risk
Issued by
U.S. Food and Drug Administration
Brand
Quest
Product type
Pet food & treats
Distribution
Nationwide
UPC codes
691730171049

Products covered by this recall

Cat Food Chicken Recipe Frozen

What the company announced

Cottonwood Heights, Utah (February 26, 2026) Go Raw LLC is expanding its February 17, 2026, voluntary recall of a freeze-dried product to add two lots of select Quest Cat Food Chicken Recipe frozen products due to potentially low levels of thiamine (Vitamin B1).

The two lots of Quest Cat Food Chicken Recipe Frozen (MCD25350 BB 5/17/2027 and MCC25321 BB 6/16/2027) are sold in beige, zip-lock, 2lb packages and distributed nationwide. The company has also decided to stop the sale of all Quest products at all retailers until the issue of thiamine content in the products is addressed.

Cats fed diets low in thiamine over time may be at risk for developing a thiamine deficiency. Thiamine is essential for cats.

Symptoms of deficiency in an affected cat can include gastrointestinal or neurological signs. Early signs of thiamine deficiency may include decreased appetite, salivation, vomiting, failure to grow, and weight loss.

In advanced cases, neurological signs may develop, including ventroflexion (bending towards the floor) of the neck, mental dullness, vision changes, wobbly walking, circling, falling, and seizures.

Contact your veterinarian immediately if your cat is displaying any of these symptoms. If treated promptly, thiamine deficiency is typically reversible.

The company has already issued a recall of:

Quest Cat Food Chicken Recipe Freeze Dried - 10oz Bags

Lot #C25288 – Best Buy Date: 10/15/2027

The recall is now being EXPANDED to include the following additional lots:

  • Product: Quest Cat Food Chicken Recipe Frozen Diet · Size: 2 lb. Bag · Lot Code: MCD25350 · UPC: 6-91730-17104-9 · Best Buy Date: 6/16/2027
  • Product: Quest Cat Food Chicken Recipe Frozen Diet · Size: 2 lb. Bag · Lot Code: MCC25321 · UPC: 6-91730-17104-9 · Best Buy Date: 5/17/2027

The expanded recalled products were distributed through retail stores in the following states: CO, UT, WA, OR, PA, RI, MI, CA, TX, IL, GA, NC, SC, FL, MN, NY, OH, WI, PA, ID & MT .

The recalled product is sold in zip-lock beige, 2 lb. Packages with a purple stripe, UPC 6-91730-17104-9, and printed Lot code and Best By Date can be found on the front of the bag. Please note this product is frozen .

In early February, the company became aware of low thiamine levels in the Quest Chicken Diet. Upon discovery, an immediate and comprehensive investigation was launched, including a review of formulation specifications, raw ingredient suppliers, and processing procedures.

Retailers have been instructed to remove affected products from shelves immediately. All existing inventory is being replaced with the newly formulated product.

What Consumers Should Do

Consumers who have purchased the affected product should stop feeding it and return it to the place of purchase for a full refund or a replacement product.

Replacement inventory is expected to begin reaching distribution channels around the middle of March. Additional updates will be provided as the product becomes available.

Consumers with questions may contact Go Raw LLC directly at [email protected] . 801-432-7478 (M-F 9 am-4 pm MST time).

“We take the safety and well-being of pets extremely seriously,” said Shantel Goodrich, LVT, VP of Operations. “Rather than risk any potential concern, we made the decision to remove the affected product from the market and replace it with products we are confident meet our nutritional standards.”

Original Announcement

Reproduced from the company announcement posted on fda.gov. Links and contact forms in the original are not repeated here; the official notice below has them.

Check your product

The notice names 6 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

UPC / barcode

Read the twelve digits under the barcode on the package.

  • 691730171049

Lot or batch code

Usually ink-stamped near the seam, the cap or the bottom of the pack.

  • C25288
  • MCD25350
  • MCC25321

Package size

Match the net weight or the piece count on the front of the pack.

  • 2 lb
  • 10 oz

Codes are lifted verbatim from the FDA — Company recall announcements notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Food safety

Quest — This product was withdrawn on a food safety ground. The lot codes listed are what define the recall — identical packs from other runs are unaffected.

  1. Stop eating it and check the codes on your pack against the identifiers listed on this page.
  2. Check the freezer and pantry for other packs from the same codes.
  3. If anyone is unwell after eating it, call a clinician and mention the recall by name.
  4. Bag it and bin it, or return it to the store for a refund.

Getting a refund without the pack

The commonest reason people skip the refund is that they have already thrown the item away. That rarely matters.

  • A photo of the label and lot code is accepted by most grocers, and so is a card statement line showing the purchase.
  • Store credit is often offered first. You can ask for the original payment method instead, and it is normally granted.
  • No photo either? Ask anyway. Grocery chains settle recall refunds at the service desk because disputing them costs more than paying them.
  • For a multi-pack or a case, ask for the full purchase price rather than a per-unit figure — the recall covers what you paid.

Remedy named in the notice: Consumers who have purchased the affected product should stop feeding it and return it to the place of purchase for a full refund or a replacement product.

Company contact: Go Raw LLC. — Consumers: (801) 432-7478, [email protected]

The official notice

This page summarises a notice published by U.S. Food and Drug Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the FDA — Company recall announcements record U.S. Food and Drug Administration recalls

Questions people ask about this recall

Why was Quest pet food & treats recalled?

May contain low levels of thiamine (Vitamin B1) Cats fed diets low in thiamine over time may be at risk for developing a thiamine deficiency.

How do I know if I have the recalled product?

Match the codes printed on your package against the notice: UPC 691730171049; lot code C25288, MCD25350, MCC25321. If the code on your package is not on that list, your unit is outside the recall.

What should I do with it right now?

Stop eating it and check the codes on your pack against the identifiers listed on this page.

Can I get my money back?

The notice says: Consumers who have purchased the affected product should stop feeding it and return it to the place of purchase for a full refund or a replacement product.

Where was the recalled product sold?

It was distributed nationwide.

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