Elevated risk U.S. Consumer Product Safety Commission

Primark Water Balloon Pumps recall: Injury Hazard

Recall published 11 months ago

Injury Hazard

Primark US Consumer products — recalled consumer productsPrimark US Consumer products — recalled consumer products (photo 2)
2 photos published by U.S. Consumer Product Safety Commission with the recall notice.

The hazard: Product safety hazard

This product was recalled on safety grounds. The safest first move is to put it out of reach rather than to carry on using it carefully.

What the notice says: The water balloon pump can generate excessive pressure during use, causing the product to rupture, posing a risk of physical injury to the user or bystanders.

Why it matters: The CPSC published this recall because the product can injure someone. The hazard statement above describes how.

Recall details

Recall number
10507
Published
December 4, 2025
Risk level
CPSC recall
Status
Active recall
Issued by
U.S. Consumer Product Safety Commission
Brand
Primark US
Product type
Consumer products
Units affected
About 3,170
Distribution
Florida, Illinois, Maryland
Made in
China
Reports of harm
The firm has received two reports in the United States (and nine reports internationally) of the water balloon pumps rupturing, resulting in two reports of cuts on users' hands and fingers in the United States (and nine reports of cuts internationally).

Products covered by this recall

This recall involves Primark Water Balloon Pumps, which were sold in blue and pink. The pumps are shaped like a water bottle with a spray head. The product code 5252801 is printed on the price tag located on the back of the water balloon pump bottle.

What to do about Product safety

Primark US — This product was recalled on safety grounds. The safest first move is to put it out of reach rather than to carry on using it carefully.

  1. Stop using the product and move it somewhere a child or pet cannot reach it.
  2. Do not resell, donate or pass it on — reselling a recalled product is illegal in the United States.
  3. Follow the remedy the notice specifies, and register the claim before you destroy anything.
  4. If the product already hurt someone, file a report at SaferProducts.gov.

How the remedy works

CPSC recalls specify one of three remedies, and which one you get is not negotiable — but how smoothly it goes often is.

  • A refund means the purchase price back, sometimes prorated by age for durable goods. Ask how they calculated it if the figure looks low.
  • A repair kit is shipped free and is designed to be fitted at home; if you cannot fit it, ask whether they will arrange installation.
  • A replacement is usually the current model, not the recalled one. Confirm the replacement is not itself under recall.
  • Several recalls now ask you to destroy the item and send a photo as proof. Register the claim before you do that, never after.

Remedy named in the notice: Consumers should immediately stop using the recalled water balloon pumps and return them to a Primark store for a full refund in the form of the original payment.

Company contact: Primark at 617-946-3236 from 8 a.m. to 5 p.m. ET Monday through Friday, or go online to www.primark.com/recall, or www.primark.com and click "Recall" at the bottom of the page or fill out the Primark Contact Us form to receive answers to your questions or request a call from Primark Customer Service for more information.

The official notice

This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the CPSC — Consumer Product Safety Commission record U.S. Consumer Product Safety Commission recalls

Questions people ask about this recall

Why was Primark US consumer products recalled?

Injury Hazard The water balloon pump can generate excessive pressure during use, causing the product to rupture, posing a risk of physical injury to the user or bystanders.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official CPSC — Consumer Product Safety Commission record, and contact the company if you are unsure.

What should I do with it right now?

Stop using the product and move it somewhere a child or pet cannot reach it.

Can I get my money back?

The notice says: Consumers should immediately stop using the recalled water balloon pumps and return them to a Primark store for a full refund in the form of the original payment.

Which states were affected?

The notice lists Florida, Illinois, Maryland.

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