Highest risk U.S. Consumer Product Safety Commission

Prepared Hero Fire Spray Canisters recall: Risk of Serious Injury or Death from Fire and Burn Hazards

Recall published last month

Risk of Serious Injury or Death from Fire and Burn Hazards

Prepared Hero Fire Extinguishers — recalled fire extinguishersPrepared Hero Fire Extinguishers — recalled fire extinguishers (photo 2)
2 photos published by U.S. Consumer Product Safety Commission with the recall notice.

The hazard: Fire or burn hazard

The hazard here is thermal: the product can get hot enough to ignite what is around it, or to burn whoever is holding it.

What the notice says: The recalled fire spray canister can deteriorate overtime, causing it to rupture and fail to operate during a fire, posing the risk of serious injury or death from fire and burn hazards.

Why it matters: The product can overheat, ignite or cause a burn. Where lithium batteries are involved the failure is fast and very hot, and water does not put it out quickly.

Symptoms and when to call a doctor

Treat a burn by cooling it under running water for about 20 minutes — not with ice, butter or ointment — and cover it loosely with a clean non-fluffy cloth. Get medical help for burns that are larger than the person’s palm, that are deep or white or charred, that involve the face, hands, feet or genitals, or any burn to a baby or young child. If someone has inhaled smoke and is coughing, hoarse or short of breath, call 911.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Recall number
10963
Published
September 10, 2026
Risk level
CPSC recall
Status
Active recall
Issued by
U.S. Consumer Product Safety Commission
Brand
Prepared Hero
Product type
Fire Extinguishers
Units affected
About 31,000
Sold at
Amazon
Made in
China
Reports of harm
The firm has received nine reports of the fire spray canister exploding or deteriorating while in storage. No injuries reported.

Products covered by this recall

This recall involves the Hero Fire Spray Fire Canisters. The canisters are either red and blue or red and have the company's logo on them with the name HERO Fire Spray on the front panel of the spray. Each canister contains 20 fluid ounces. The circular canisters are about 2.6 inches in diameter and 11.4 inches tall and weigh about 1.8 pounds. There is a black plastic release tab on the top of the canister. The affected batch is clearly marked on the base of the canister with the numbers "09/2024" as the date code.

Check your product

The notice names 1 code you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Package size

Match the net weight or the piece count on the front of the pack.

  • 1.8 pounds

Codes are lifted verbatim from the CPSC — Consumer Product Safety Commission notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Fire

Prepared Hero — The hazard here is thermal: the product can get hot enough to ignite what is around it, or to burn whoever is holding it.

  1. Stop using it and unplug it from the wall. If it runs on a battery pack, stop charging it.
  2. Move it off anything that burns — a bed, a sofa, a carpet, a pile of paper — and away from exits.
  3. Do not leave it charging overnight or while the house is empty while you wait for the remedy.
  4. If it has already overheated, scorched or swelled, do not keep using it and do not try to repair it.

If the claim stalls

Most recall claims are paid without argument. The ones that stall usually stall for a reason you can fix.

  • Check you used the recall channel rather than ordinary customer support — the two queues rarely talk to each other.
  • Paid by card? A chargeback for goods that are unfit for sale is a legitimate fallback once the company has had a fair chance.
  • Send the photos they asked for in the format they asked for. A missing date code is the single commonest reason a claim sits unprocessed.
  • Give it ten working days, then chase in writing and quote your claim reference.

Remedy named in the notice: Consumers should stop using the fire spray canisters immediately and visit www.preparedhero.com/pages/recall for instructions on how to receive a free replacement unit and how to properly dispose of the recalled fire spray canister according to local and state regulations. Consumers will be asked to place their fire spray canister in a box, label the box “RECALLED”, and bring it to a municipal household hazardous waste (HHW) collection center to receive a free replacement. Note: Do not throw the recalled fire spray canister in the trash or the general recycling stream (e.g., street-level or curbside recycling bins). Recalled fire spray canisters must be disposed of differently than other products, because they are pressurized. Your municipal household hazardous waste (HHW) collection center may accept this recalled fire spray canister for disposal. Before taking your fire spray canister to a HHW collection center, contact that office ahead of time and ask whether it accepts pressurized canisters. If it does not, contact your municipality for further guidance.

Company contact: Prepared Hero toll-free at 888-457-2672 from 9 a.m. to 5 p.m. CT Monday through Friday, email at [email protected] or online at www.preparedhero.com/pages/recall or www.preparedhero.com and click on "Recalls" at the top of the page for more information.

The official notice

This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the CPSC — Consumer Product Safety Commission record U.S. Consumer Product Safety Commission recalls

Questions people ask about this recall

Why was Prepared Hero fire extinguishers recalled?

Risk of Serious Injury or Death from Fire and Burn Hazards The recalled fire spray canister can deteriorate overtime, causing it to rupture and fail to operate during a fire, posing the risk of serious injury or death from fire and burn hazards.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official CPSC — Consumer Product Safety Commission record, and contact the company if you are unsure.

What should I do with it right now?

Stop using it and unplug it from the wall. If it runs on a battery pack, stop charging it.

Can I get my money back?

The notice says: Consumers should stop using the fire spray canisters immediately and visit www.preparedhero.com/pages/recall for instructions on how to receive a free replacement unit and how to properly dispose of the recalled fire spray canister according to local and state regulations. Consumers will be asked to place their fire spray canister in a box, label the box “RECALLED”, and bring it to a municipal household hazardous waste (HHW) collection center to receive a free replacement…

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