Highest risk U.S. Consumer Product Safety Commission

Polaris Industries Model Year 2025-2026 Ranger XP 1000 NorthStar and Ranger Crew XP recall: Risk of Serious Injury from Fire Hazard

Recall published 12 months ago

Risk of Serious Injury from Fire Hazard

Polaris Industries Consumer products — recalled consumer productsPolaris Industries Consumer products — recalled consumer products (photo 2)Polaris Industries Consumer products — recalled consumer products (photo 3)Polaris Industries Consumer products — recalled consumer products (photo 4)
4 photos published by U.S. Consumer Product Safety Commission with the recall notice.

The hazard: Fire or burn hazard

A fire or burn risk is what prompted this recall. Most of these incidents happen while the product is charging or left running unattended.

What the notice says: An improperly routed alternator cable can become damaged and contact the negative battery post, resulting in an electrical short, posing a fire hazard and risk of serious injury.

Why it matters: The product can overheat, ignite or cause a burn. Where lithium batteries are involved the failure is fast and very hot, and water does not put it out quickly.

Symptoms and when to call a doctor

Treat a burn by cooling it under running water for about 20 minutes — not with ice, butter or ointment — and cover it loosely with a clean non-fluffy cloth. Get medical help for burns that are larger than the person’s palm, that are deep or white or charred, that involve the face, hands, feet or genitals, or any burn to a baby or young child. If someone has inhaled smoke and is coughing, hoarse or short of breath, call 911.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Recall number
10455
Published
October 30, 2025
Risk level
CPSC recall
Status
Active recall
Issued by
U.S. Consumer Product Safety Commission
Brand
Polaris Industries
Product type
Consumer products
Units affected
About 5,130 (In addition, about 460 ROVs were sold in Canada)
Distribution
Nationwide
Made in
United States
Reports of harm
The firm has received five reports of sparking/smoking/melting and one report of fire. No injuries or property damage have been reported.

Products covered by this recall

This recall involves certain VINs of Polaris Model Year 2025-2026 Ranger XP 1000 NorthStar and Ranger Crew XP 1000 NorthStar ROVs. The recalled vehicles were sold in black, blue, bronze, brown, camouflage, gray, orange, red and white. The vehicles were sold in three and six-seat configurations and have "POLARIS" stamped on the front grille. The VIN is printed on the left rear frame (on the driver's side of the vehicle) under the cargo box.

What to do about Fire

Polaris Industries — A fire or burn risk is what prompted this recall. Most of these incidents happen while the product is charging or left running unattended.

  1. Stop using it and unplug it from the wall. If it runs on a battery pack, stop charging it.
  2. Move it off anything that burns — a bed, a sofa, a carpet, a pile of paper — and away from exits.
  3. Do not leave it charging overnight or while the house is empty while you wait for the remedy.
  4. If it has already overheated, scorched or swelled, do not keep using it and do not try to repair it.

How the remedy works

CPSC recalls specify one of three remedies, and which one you get is not negotiable — but how smoothly it goes often is.

  • A refund means the purchase price back, sometimes prorated by age for durable goods. Ask how they calculated it if the figure looks low.
  • Return shipping is the company’s cost. If you are asked to pay it, push back.
  • A repair kit is shipped free and is designed to be fitted at home; if you cannot fit it, ask whether they will arrange installation.
  • A replacement is usually the current model, not the recalled one. Confirm the replacement is not itself under recall.

Remedy named in the notice: Consumers should immediately stop using the recalled ROVs and go to https://www.polaris.com/en-us/recalls/off-road/polaris-recalls-some-model-year-2025-2026-ranger-xp-1000-and-crew-xp-1000-vehicles/ to determine if their vehicle falls under the scope of the recall. Polaris is providing instructions on how to continue operating their vehicles until the repair can be completed or to contact an authorized Polaris dealer to schedule a free repair at the dealer's location.

Company contact: Polaris Industries at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday, online at www.polaris.com and click on "Product Safety News" located under the "Safety" column at the bottom of the page, or https://www.polaris.com/en-us/recalls/off-road/polaris-recalls-some-model-year-2025-2026-ranger-xp-1000-and-crew-xp-1000-vehicles/ or https://www.polaris.com/en-us/recalls/ to check if your vehicle identification number (VIN) is included in any recalls. Consumers can contact Polaris' owner connections team at [email protected] or via an online forum accessible at…

The official notice

This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the CPSC — Consumer Product Safety Commission record U.S. Consumer Product Safety Commission recalls

Questions people ask about this recall

Why was Polaris Industries consumer products recalled?

Risk of Serious Injury from Fire Hazard An improperly routed alternator cable can become damaged and contact the negative battery post, resulting in an electrical short, posing a fire hazard and risk of serious injury.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official CPSC — Consumer Product Safety Commission record, and contact the company if you are unsure.

What should I do with it right now?

Stop using it and unplug it from the wall. If it runs on a battery pack, stop charging it.

Can I get my money back?

The notice says: Consumers should immediately stop using the recalled ROVs and go to https://www.polaris.com/en-us/recalls/off-road/polaris-recalls-some-model-year-2025-2026-ranger-xp-1000-and-crew-xp-1000-vehicles/ to determine if their vehicle falls under the scope of the recall. Polaris is providing instructions on how to continue operating their vehicles until the repair can be completed or to contact an authorized Polaris dealer to schedule a free repair at the dealer's location.

Where was the recalled product sold?

It was distributed nationwide.

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