Highest risk U.S. Consumer Product Safety Commission

PandaEar Portable Hook-On Chairs recall: Risk of Serious Injury or Death from Fall Hazard

Recall published 5 months ago

Risk of Serious Injury or Death from Fall Hazard; Violates Mandatory Standard for Portable Hook-On Chairs

PandaEar Consumer products — recalled consumer productsPandaEar Consumer products — recalled consumer products (photo 2)
2 photos published by U.S. Consumer Product Safety Commission with the recall notice.

The hazard: Fall or tip-over hazard

This product can tip over or collapse, which is a hazard that reveals itself all at once rather than gradually.

What the notice says: The recalled portable hook-on chairs violate the mandatory standard for portable hook-on chairs because the crotch restraints can be removed without the use of a tool and infants can fall through an opening, posing a deadly fall hazard.

Why it matters: The product can tip, collapse or give way under normal use. Furniture tip-overs in particular kill and injure young children, usually when a child climbs on an open drawer.

Symptoms and when to call a doctor

After a fall or a tip-over involving a child, watch for a headache that gets worse, repeated vomiting, drowsiness that is hard to rouse, confusion, unequal pupils, clear fluid from the nose or ear, or a seizure, and call 911 if any of these appear. Any fall onto the head in a baby under one, or any loss of consciousness at any age, needs to be assessed the same day.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Recall number
10784
Published
May 21, 2026
Risk level
CPSC recall
Status
Active recall
Issued by
U.S. Consumer Product Safety Commission
Brand
PandaEar
Product type
Consumer products
Units affected
About 9,700
Sold at
Amazon
Made in
China

Products covered by this recall

This recall involves two models of PandaEar portable hook-on chairs. The chairs are used to seat young children at the dining table. The chairs contain a black or gray metal frame covered with black, gray, or blue (dinosaur theme) polyester and cotton material and an attached restraint in the occupant seating area. There are two metal arms with plastic covers on top that anchor to a dining table, and the child is suspended from the table. "Panda Ear" can be found on a label stitched to the side of the fabric seats. "Model C2102" can be found on a label located on the bottom of the fabric seats. There are no markings on the product for model BTC-51.

Check your product

The notice names 1 code you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Model or item number

On the rating label, the box or the instruction sheet.

  • C2102

Codes are lifted verbatim from the CPSC — Consumer Product Safety Commission notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Fall

PandaEar — This product can tip over or collapse, which is a hazard that reveals itself all at once rather than gradually.

  1. Stop using the product and, if it is furniture, move it out of a child’s room until the remedy is done.
  2. Follow the remedy on this page; many of these recalls supply a free anchoring kit as well as a refund.
  3. Anchor tall furniture to the wall with a tip-over restraint — this is worth doing for every chest and bookcase in the house, not just this one.
  4. Keep TVs, toys and anything else tempting off the top of tall furniture, because that is what draws a child to climb.

Claiming your refund, repair or replacement

The recalling company decides the remedy and funds it. You should never pay for a recall repair or for return shipping.

  • Use the company contact on this page first. Most firms run a dedicated recall page with a claim form that is far quicker than their main support line.
  • If you bought it from a retailer rather than the brand, try both. Target, Walmart and Amazon often refund recalled goods from the order history.
  • If the company stops responding, escalate to the CPSC. Firms under a recall order have reporting duties to the agency.
  • Have the model number, the date code and your photos ready. Many companies issue store credit by default — ask for cash or a card reversal if you would rather have it.

Remedy named in the notice: Consumers should stop using the recalled portable hook-on chairs immediately and contact PandaEar to receive a full refund.?Consumers will be asked to disassemble the product, cut the restraint straps and fabric seat, and email PandaEar at [email protected] photographs clearly showing the destroyed product and model label.

Company contact: Email PandaEar at [email protected].

The official notice

This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the CPSC — Consumer Product Safety Commission record U.S. Consumer Product Safety Commission recalls

Questions people ask about this recall

Why was PandaEar consumer products recalled?

Risk of Serious Injury or Death from Fall Hazard; Violates Mandatory Standard for Portable Hook-On Chairs The recalled portable hook-on chairs violate the mandatory standard for portable hook-on chairs because the crotch restraints can be removed without the use of a tool and infants can fall through an opening, posing a deadly fall hazard.

How do I know if I have the recalled product?

Match the codes printed on your package against the notice: model number C2102. If the code on your package is not on that list, your unit is outside the recall.

What should I do with it right now?

Stop using the product and, if it is furniture, move it out of a child’s room until the remedy is done.

Can I get my money back?

The notice says: Consumers should stop using the recalled portable hook-on chairs immediately and contact PandaEar to receive a full refund.?Consumers will be asked to disassemble the product, cut the restraint straps and fabric seat, and email PandaEar at [email protected] photographs clearly showing the destroyed product and model label.

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