Highest risk U.S. Consumer Product Safety Commission

Panasonic Electric Toaster Ovens recall: Shock and Fire Hazards

Recall published 3 months ago

Shock and Fire Hazards

Panasonic Consumer products — recalled consumer products
Photo published by U.S. Consumer Product Safety Commission with the recall notice.

The hazard: Fire or burn hazard

This product can overheat or catch fire, which is why the instruction is to unplug and stop using it rather than to keep an eye on it.

What the notice says: The power cord insulation can be insufficient due to a protective fiberglass sleeve not covering it adequately, posing a risk of shock and/or fire hazard.

Why it matters: The product can overheat, ignite or cause a burn. Where lithium batteries are involved the failure is fast and very hot, and water does not put it out quickly.

Symptoms and when to call a doctor

Treat a burn by cooling it under running water for about 20 minutes — not with ice, butter or ointment — and cover it loosely with a clean non-fluffy cloth. Get medical help for burns that are larger than the person’s palm, that are deep or white or charred, that involve the face, hands, feet or genitals, or any burn to a baby or young child. If someone has inhaled smoke and is coughing, hoarse or short of breath, call 911.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Recall number
10861
Published
July 16, 2026
Risk level
CPSC recall
Status
Active recall
Issued by
U.S. Consumer Product Safety Commission
Brand
Panasonic
Product type
Consumer products
Units affected
About 11,480 (In addition, about 2,184 were sold in Canada)
Distribution
Nationwide
Sold at
Costco, Amazon
Made in
China
Reports of harm
There have been four consumer reports of tripped circuit breakers or outlets, and one report that the product stopped working. No fires or injuries have been reported.

Products covered by this recall

This recall involves all Panasonic Electric Toaster Ovens, Model No. NB-G200. The Electric Toaster Ovens are stainless steel with the temperature knob located on the bottom. The brand name Panasonic is written on the front of the product. The Electric Toaster has six cooking menus with pre-set buttons, with a digital timer (up to 25 minutes) and temperature settings (250-Degree F to 500-Degree F). The model number is located on the name plate label on the back of the Electric Toaster Oven.

What to do about Fire

Panasonic — This product can overheat or catch fire, which is why the instruction is to unplug and stop using it rather than to keep an eye on it.

  1. Stop using it and unplug it from the wall. If it runs on a battery pack, stop charging it.
  2. Check that your smoke alarms work while you are thinking about it, and follow the remedy on this page.
  3. Move it off anything that burns — a bed, a sofa, a carpet, a pile of paper — and away from exits.
  4. Do not leave it charging overnight or while the house is empty while you wait for the remedy.

Claiming your refund, repair or replacement

The recalling company decides the remedy and funds it. You should never pay for a recall repair or for return shipping.

  • Use the company contact on this page first. Most firms run a dedicated recall page with a claim form that is far quicker than their main support line.
  • If you bought it from a retailer rather than the brand, try both. Target, Walmart and Amazon often refund recalled goods from the order history.
  • If the company stops responding, escalate to the CPSC. Firms under a recall order have reporting duties to the agency.
  • Have the model number, the date code and your photos ready. Many companies issue store credit by default — ask for cash or a card reversal if you would rather have it.

Remedy named in the notice: Consumers should stop using the recalled Electric Toaster Oven immediately and contact Panasonic for a full refund.

Company contact: Panasonic toll-free at 888-943-2391 from 8 a.m. to 5 p.m. ET Monday through Friday, email at [email protected] and online at shop.panasonic.com/toaster-oven-recall for more information.

The official notice

This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the CPSC — Consumer Product Safety Commission record U.S. Consumer Product Safety Commission recalls

Questions people ask about this recall

Why was Panasonic consumer products recalled?

Shock and Fire Hazards The power cord insulation can be insufficient due to a protective fiberglass sleeve not covering it adequately, posing a risk of shock and/or fire hazard.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official CPSC — Consumer Product Safety Commission record, and contact the company if you are unsure.

What should I do with it right now?

Stop using it and unplug it from the wall. If it runs on a battery pack, stop charging it.

Can I get my money back?

The notice says: Consumers should stop using the recalled Electric Toaster Oven immediately and contact Panasonic for a full refund.

Where was the recalled product sold?

It was distributed nationwide, including at Costco, Amazon.

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