Highest risk U.S. Consumer Product Safety Commission

Ocun Na Condor HMS Triple Carabiners recall: Risk of Serious Injury or Death from Fall Hazard

Recall published 7 months ago

Risk of Serious Injury or Death from Fall Hazard

Ocun Na Consumer products — recalled consumer productsOcun Na Consumer products — recalled consumer products (photo 2)Ocun Na Consumer products — recalled consumer products (photo 3)
3 photos published by U.S. Consumer Product Safety Commission with the recall notice.

The hazard: Fall or tip-over hazard

A fall or tip-over risk prompted this notice. With furniture, the typical victim is a toddler who used a drawer as a step.

What the notice says: The carabiner's gate can malfunction where the gate does not close automatically and has to be closed manually by hand, posing a risk of serious injury or death due to falling.

Why it matters: The product can tip, collapse or give way under normal use. Furniture tip-overs in particular kill and injure young children, usually when a child climbs on an open drawer.

Symptoms and when to call a doctor

After a fall or a tip-over involving a child, watch for a headache that gets worse, repeated vomiting, drowsiness that is hard to rouse, confusion, unequal pupils, clear fluid from the nose or ear, or a seizure, and call 911 if any of these appear. Any fall onto the head in a baby under one, or any loss of consciousness at any age, needs to be assessed the same day.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Recall number
10684
Published
April 2, 2026
Risk level
CPSC recall
Status
Active recall
Issued by
U.S. Consumer Product Safety Commission
Brand
Ocun Na
Product type
Consumer products
Units affected
About 295 (in addition, about nine were sold in Canada)
Made in
Taiwan

Products covered by this recall

This recall involves Ocun Condor HMS Triple Carabiners sold in dark gray and blue. The carabiners have an independent internal wire gate for belaying and rappelling and a triple locking action gate. The affected carabiners have the following batch numbers 24003xx, 24004xx, 24010xx, 24023xx, 24024xx, 24025xx, 25005xx, 25006xx. The batch number is found on the spine of the carabiner.

Check your product

The notice names 8 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Lot or batch code

Usually ink-stamped near the seam, the cap or the bottom of the pack.

  • 24003xx
  • 24004xx
  • 24010xx
  • 24023xx
  • 24024xx
  • 24025xx
  • 25005xx
  • 25006xx

Codes are lifted verbatim from the CPSC — Consumer Product Safety Commission notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Fall

Ocun Na — A fall or tip-over risk prompted this notice. With furniture, the typical victim is a toddler who used a drawer as a step.

  1. Stop using the product and, if it is furniture, move it out of a child’s room until the remedy is done.
  2. Inspect similar units from the same range, since a weak joint or fastener usually affects a whole production run.
  3. Follow the remedy on this page; many of these recalls supply a free anchoring kit as well as a refund.
  4. Anchor tall furniture to the wall with a tip-over restraint — this is worth doing for every chest and bookcase in the house, not just this one.

If the claim stalls

Most recall claims are paid without argument. The ones that stall usually stall for a reason you can fix.

  • Check you used the recall channel rather than ordinary customer support — the two queues rarely talk to each other.
  • Give it ten working days, then chase in writing and quote your claim reference.
  • If the company is unresponsive or has stopped trading, report it to the CPSC at SaferProducts.gov, and try the retailer in parallel.
  • Paid by card? A chargeback for goods that are unfit for sale is a legitimate fallback once the company has had a fair chance.

Remedy named in the notice: Consumers should stop using the recalled carabiner immediately and contact OCUN NA for a free replacement. Consumers will be asked to fill out the recall form and email it to [email protected] and follow the instructions to receive a prepaid return shipping label and return the recalled product.

Company contact: OCUN NA, LLC by email at [email protected] or online at https://www.ocun.com/service/recalls or www.ocun.com and click on "Services" then "Recalls".

The official notice

This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the CPSC — Consumer Product Safety Commission record U.S. Consumer Product Safety Commission recalls

Questions people ask about this recall

Why was Ocun Na consumer products recalled?

Risk of Serious Injury or Death from Fall Hazard The carabiner's gate can malfunction where the gate does not close automatically and has to be closed manually by hand, posing a risk of serious injury or death due to falling.

How do I know if I have the recalled product?

Match the codes printed on your package against the notice: lot code 24003xx, 24004xx, 24010xx. If the code on your package is not on that list, your unit is outside the recall.

What should I do with it right now?

Stop using the product and, if it is furniture, move it out of a child’s room until the remedy is done.

Can I get my money back?

The notice says: Consumers should stop using the recalled carabiner immediately and contact OCUN NA for a free replacement. Consumers will be asked to fill out the recall form and email it to [email protected] and follow the instructions to receive a prepaid return shipping label and return the recalled product.

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