Highest risk U.S. Consumer Product Safety Commission

Mondraker USA Mountain Bicycles Equipped with ONOFF S9 Carbon MTB Handlebars recall: Risk of Serious Injury or Death from Fall Hazard

Recall published last month

Risk of Serious Injury or Death from Fall Hazard

Mondraker USA Bicycles & Accessories — recalled bicycles & accessoriesMondraker USA Bicycles & Accessories — recalled bicycles & accessories (photo 2)Mondraker USA Bicycles & Accessories — recalled bicycles & accessories (photo 3)Mondraker USA Bicycles & Accessories — recalled bicycles & accessories (photo 4)
4 photos published by U.S. Consumer Product Safety Commission with the recall notice.

The hazard: Fall or tip-over hazard

The recall is about structural failure — a frame, joint, leg or lock that does not hold under ordinary use.

What the notice says: The affected handlebars may crack or fracture during use, which can lead to loss of control, posing a risk of serious injury or death from fall hazard.

Why it matters: The product can tip, collapse or give way under normal use. Furniture tip-overs in particular kill and injure young children, usually when a child climbs on an open drawer.

Symptoms and when to call a doctor

After a fall or a tip-over involving a child, watch for a headache that gets worse, repeated vomiting, drowsiness that is hard to rouse, confusion, unequal pupils, clear fluid from the nose or ear, or a seizure, and call 911 if any of these appear. Any fall onto the head in a baby under one, or any loss of consciousness at any age, needs to be assessed the same day.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Recall number
10946
Published
September 3, 2026
Risk level
CPSC recall
Status
Active recall
Issued by
U.S. Consumer Product Safety Commission
Brand
Mondraker USA
Product type
Bicycles & Accessories
Units affected
About 177 (In addition, about 52 were sold in Canada)
Distribution
Nationwide
Made in
Taiwan
Reports of harm
The firm has received five reports of the handlebars breaking, including two injuries involving a fall resulting in minor abrasions.

Products covered by this recall

This recall involves Certain Mondraker mountain bicycles equipped with ONOFF S9 Carbon MTB handlebars. The ONOFF S9 Carbon MTB handlebar is used as a steering and control component on the bicycle. Bicycles with model numbers CRAFTY CARBON RR S (MY2026), CRAFTY CARBON XR (MY2025-MY2026), CRAFTY CARBON RR SL (MY2025-MY2026), CRAFTY UNLIMITED GULF (MY2026), DUNE CARBON XR (MY2025), FOXY CARBON RR (MY2025-MY2026), LEVEL XR (MY2026), NEAT RR SL (MY2025), ZENDIT R (MY2027), ZENDIT RR (MY2027), ZENDIT RR S (MY2027), ZENDIT XR (MY2027), RAZE CARBON RR (MY2026) and S9 Carbon MTB Handlebar are affected in this recall.

Check your product

The notice names 1 code you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Model or item number

On the rating label, the box or the instruction sheet.

  • CRAFTY CARBON RR S

Codes are lifted verbatim from the CPSC — Consumer Product Safety Commission notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Fall

Mondraker USA — The recall is about structural failure — a frame, joint, leg or lock that does not hold under ordinary use.

  1. Stop using the product and, if it is furniture, move it out of a child’s room until the remedy is done.
  2. Inspect similar units from the same range, since a weak joint or fastener usually affects a whole production run.
  3. Follow the remedy on this page; many of these recalls supply a free anchoring kit as well as a refund.
  4. Anchor tall furniture to the wall with a tip-over restraint — this is worth doing for every chest and bookcase in the house, not just this one.

How the remedy works

CPSC recalls specify one of three remedies, and which one you get is not negotiable — but how smoothly it goes often is.

  • A refund means the purchase price back, sometimes prorated by age for durable goods. Ask how they calculated it if the figure looks low.
  • A replacement is usually the current model, not the recalled one. Confirm the replacement is not itself under recall.
  • Several recalls now ask you to destroy the item and send a photo as proof. Register the claim before you do that, never after.
  • Return shipping is the company’s cost. If you are asked to pay it, push back.

Remedy named in the notice: Consumers should stop using affected bicycles immediately and verify whether their bicycle is affected using the serial number verification tool available at: https://mondraker.com/wo/en/recall-s9. If the bicycle is identified as affected, consumers should contact an authorized Mondraker dealer to arrange a free replacement of the ONOFF S9 Carbon MTB handlebar.

Company contact: MONDRAKER USA, LLC at 656-225-2994 from 8 a.m. to 4 p.m. ET Monday to Friday, email at [email protected] or online at https://mondraker.com/wo/en/recall-s9

The official notice

This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the CPSC — Consumer Product Safety Commission record U.S. Consumer Product Safety Commission recalls

Questions people ask about this recall

Why was Mondraker USA bicycles & accessories recalled?

Risk of Serious Injury or Death from Fall Hazard The affected handlebars may crack or fracture during use, which can lead to loss of control, posing a risk of serious injury or death from fall hazard.

How do I know if I have the recalled product?

Match the codes printed on your package against the notice: model number CRAFTY CARBON RR S. If the code on your package is not on that list, your unit is outside the recall.

What should I do with it right now?

Stop using the product and, if it is furniture, move it out of a child’s room until the remedy is done.

Can I get my money back?

The notice says: Consumers should stop using affected bicycles immediately and verify whether their bicycle is affected using the serial number verification tool available at: https://mondraker.com/wo/en/recall-s9. If the bicycle is identified as affected, consumers should contact an authorized Mondraker dealer to arrange a free replacement of the ONOFF S9 Carbon MTB handlebar.

Where was the recalled product sold?

It was distributed nationwide.

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