Highest risk U.S. Consumer Product Safety Commission

Mobility Source Medical Technology Co., Ltd. of China Hepo Adult Portable Bed Rails recall: The recalled bed rails violate the mandatory standard for adult portable bed

Recall published 6 months ago

The recalled bed rails violate the mandatory standard for adult portable bed rails because users can become entrapped within the bed rail or between the bed rail and the side of…

Mobility Source Medical Technology Co., Ltd. of China Consumer products — recalled consumer products
Photo published by U.S. Consumer Product Safety Commission with the recall notice.

The hazard: Strangulation, entrapment or suffocation hazard

This product can trap a child or restrict their airway, which is why the advice is to stop using it today rather than to supervise it more closely.

What the notice says: The recalled bed rails violate the mandatory standard for adult portable bed rails because users can become entrapped within the bed rail or between the bed rail and the side of the mattress, posing a serious entrapment hazard and risk of death by asphyxiation. The bed rails also do not meet structural stability or retention strap requirements, posing a fall hazard. The bed rails' push pins and push pin holes are incorrectly sized, posing a laceration hazard. In addition, the bed rails do not bear the required hazard warning labels.

Why it matters: A cord, gap, strap or soft surface on this product can trap a child or restrict their breathing. These incidents are silent: there is no noise to bring an adult in from the next room.

Symptoms and when to call a doctor

If a child is found trapped or unresponsive, free them if you safely can, call 911, and start CPR if they are not breathing. Even after an apparently full recovery, a child who lost consciousness or had their airway blocked needs to be assessed the same day, because swelling and lung injury can develop afterwards.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Recall number
10746
Published
April 30, 2026
Risk level
CPSC recall
Status
Active recall
Issued by
U.S. Consumer Product Safety Commission
Brand
Mobility Source Medical Technology Co., Ltd. of China
Product type
Consumer products
Units affected
About 2,200
Sold at
Walmart, Amazon
Made in
China

Products covered by this recall

This recall involves Hepo-branded adult portable bed rails, model 110039. The recalled bed rails have white tubing with black foam rubber handle grips, a black fabric pouch, and measures about 16 inches wide by 25 inches high. The model number is located on the original product packaging.

What to do about Strangulation

Mobility Source Medical Technology Co., Ltd. of China — This product can trap a child or restrict their airway, which is why the advice is to stop using it today rather than to supervise it more closely.

  1. Stop using the product immediately and move it out of the room where the child sleeps or plays.
  2. Claim the remedy on this page, photographing the model and date code first — the claim form will ask for both.
  3. For sleep products, put the baby down on a firm, flat surface with nothing else in it — a crib, bassinet or play yard meeting current federal standards.
  4. Do not resell, donate or hand it on. Passing on a recalled nursery item is illegal in the United States and is the main way these products stay in circulation.

How the remedy works

CPSC recalls specify one of three remedies, and which one you get is not negotiable — but how smoothly it goes often is.

  • A refund means the purchase price back, sometimes prorated by age for durable goods. Ask how they calculated it if the figure looks low.
  • Several recalls now ask you to destroy the item and send a photo as proof. Register the claim before you do that, never after.
  • Return shipping is the company’s cost. If you are asked to pay it, push back.
  • A repair kit is shipped free and is designed to be fitted at home; if you cannot fit it, ask whether they will arrange installation.

Remedy named in the notice: Consumers should stop using the recalled adult portable bed rails immediately and contact Hepo Care Medical Equipment Online for a full refund. Consumers will be asked to destroy the bed rails by dismantling the bed rails, cutting off the storage bag and writing "RECALLED" on the upper and lower rails with permanent marker, take a photo of the destroyed rails and upload the photo to www.hepolife.com/bed-rail-safety-recall or email the photo to [email protected].

Company contact: Hepo Care Medical Equipment Online by email at [email protected] or online at https://www.hepolife.com/bed-rail-safety-recall or https://www.hepolife.com and click "Recall" at the top of the page for more information.

The official notice

This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the CPSC — Consumer Product Safety Commission record U.S. Consumer Product Safety Commission recalls

Questions people ask about this recall

Why was Mobility Source Medical Technology Co., Ltd. of China… recalled?

The recalled bed rails violate the mandatory standard for adult portable bed rails because users can become entrapped within the bed rail or between the bed rail and the side of… The recalled bed rails violate the mandatory standard for adult portable bed rails because users can become entrapped within the bed rail or between the bed rail and the side of the mattress, posing a serious entrapment hazard and risk of death by asphyxiation. The bed rails also do not meet structural stability or retention strap requirements, posing a fall hazard. The bed rails' push pins and push pin holes are…

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official CPSC — Consumer Product Safety Commission record, and contact the company if you are unsure.

What should I do with it right now?

Stop using the product immediately and move it out of the room where the child sleeps or plays.

Can I get my money back?

The notice says: Consumers should stop using the recalled adult portable bed rails immediately and contact Hepo Care Medical Equipment Online for a full refund. Consumers will be asked to destroy the bed rails by dismantling the bed rails, cutting off the storage bag and writing "RECALLED" on the upper and lower rails with permanent marker, take a photo of the destroyed rails and upload the photo to www.hepolife.com/bed-rail-safety-recall or email the photo to [email protected].

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