Highest risk U.S. Consumer Product Safety Commission

Merkury Innovations Hot + Cool Heating and Cooling Fans recall: Risk of Serious Injury or Death from Fire Hazard

Recall published 5 months ago

Risk of Serious Injury or Death from Fire Hazard

Merkury Innovations Consumer products — recalled consumer productsMerkury Innovations Consumer products — recalled consumer products (photo 2)
2 photos published by U.S. Consumer Product Safety Commission with the recall notice.

The hazard: Fire or burn hazard

This product can overheat or catch fire, which is why the instruction is to unplug and stop using it rather than to keep an eye on it.

What the notice says: The fan can overheat, posing a risk of serious injury or death from a fire hazard.

Why it matters: The product can overheat, ignite or cause a burn. Where lithium batteries are involved the failure is fast and very hot, and water does not put it out quickly.

Symptoms and when to call a doctor

Treat a burn by cooling it under running water for about 20 minutes — not with ice, butter or ointment — and cover it loosely with a clean non-fluffy cloth. Get medical help for burns that are larger than the person’s palm, that are deep or white or charred, that involve the face, hands, feet or genitals, or any burn to a baby or young child. If someone has inhaled smoke and is coughing, hoarse or short of breath, call 911.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Recall number
10809
Published
June 11, 2026
Risk level
CPSC recall
Status
Active recall
Issued by
U.S. Consumer Product Safety Commission
Brand
Merkury Innovations
Product type
Consumer products
Units affected
About 18,000
Distribution
Nationwide
Sold at
Marshalls
Made in
China
Reports of harm
The firm has received two reports of the fan catching fire when connected to a power source, including one report of smoke damage to property. No injuries have been reported.

Products covered by this recall

This recall involves the Merkury Innovations Hot + Cool Heating and Cooling Fan, a portable hot-and-cool bladeless fan and heater with model number MI-DHC02. The model number MI-DHC02 can be found on a white label on the bottom of the product and on the packaging. The fan heater is approximately 13 inches tall, 5 inches wide and 5 inches deep and weighs about 2 pounds.

Check your product

The notice names 1 code you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Package size

Match the net weight or the piece count on the front of the pack.

  • 2 pounds

Codes are lifted verbatim from the CPSC — Consumer Product Safety Commission notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Fire

Merkury Innovations — This product can overheat or catch fire, which is why the instruction is to unplug and stop using it rather than to keep an eye on it.

  1. Stop using it and unplug it from the wall. If it runs on a battery pack, stop charging it.
  2. Do not leave it charging overnight or while the house is empty while you wait for the remedy.
  3. If it has already overheated, scorched or swelled, do not keep using it and do not try to repair it.
  4. Check that your smoke alarms work while you are thinking about it, and follow the remedy on this page.

Claiming your refund, repair or replacement

The recalling company decides the remedy and funds it. You should never pay for a recall repair or for return shipping.

  • Use the company contact on this page first. Most firms run a dedicated recall page with a claim form that is far quicker than their main support line.
  • Have the model number, the date code and your photos ready. Many companies issue store credit by default — ask for cash or a card reversal if you would rather have it.
  • No receipt? Say so. Recall refunds are routinely paid without proof of purchase, because the hazard is what triggers the obligation.
  • If you bought it from a retailer rather than the brand, try both. Target, Walmart and Amazon often refund recalled goods from the order history.

Remedy named in the notice: Consumers should stop using the Hot + Cool Heating and Cooling Fan immediately and contact Merkury Innovations for a full refund. Consumers will be asked to write in permanent marker the date, their initials, and the word "Recalled" on the product. Consumers should unplug the cord, safely cut the cord and upload a photo of the destroyed product to https://merkuryinnovations.com/pages/fanrecall. After registration is confirmed, instructions will be provided on how to dispose of the product.

Company contact: Merkury Innovations toll-free 888-232-3143 from 9 a.m. to 6 p.m. ET Monday through Friday, email at [email protected] or online at https://merkuryinnovations.com/pages/fanrecall or https://merkuryinnovations.com/ and click on "Recalls" at the bottom of the page for more information.

The official notice

This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the CPSC — Consumer Product Safety Commission record U.S. Consumer Product Safety Commission recalls

Questions people ask about this recall

Why was Merkury Innovations consumer products recalled?

Risk of Serious Injury or Death from Fire Hazard The fan can overheat, posing a risk of serious injury or death from a fire hazard.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official CPSC — Consumer Product Safety Commission record, and contact the company if you are unsure.

What should I do with it right now?

Stop using it and unplug it from the wall. If it runs on a battery pack, stop charging it.

Can I get my money back?

The notice says: Consumers should stop using the Hot + Cool Heating and Cooling Fan immediately and contact Merkury Innovations for a full refund. Consumers will be asked to write in permanent marker the date, their initials, and the word "Recalled" on the product. Consumers should unplug the cord, safely cut the cord and upload a photo of the destroyed product to https://merkuryinnovations.com/pages/fanrecall. After registration is confirmed, instructions will be provided on how to dispose of…

Where was the recalled product sold?

It was distributed nationwide, including at Marshalls.

Related recalls