Highest risk U.S. Consumer Product Safety Commission

Louisville Ladder Over One Million Attic Stairway Ladders recall: Risk of Serious Injury or Death from Fall Hazard

Recall published 3 months ago

Risk of Serious Injury or Death from Fall Hazard

Louisville Ladder Consumer products — recalled consumer productsLouisville Ladder Consumer products — recalled consumer products (photo 2)Louisville Ladder Consumer products — recalled consumer products (photo 3)
3 photos published by U.S. Consumer Product Safety Commission with the recall notice.

The hazard: Fall or tip-over hazard

A fall or tip-over risk prompted this notice. With furniture, the typical victim is a toddler who used a drawer as a step.

What the notice says: The bolts on the attic stairway ladders can break while in use, posing a risk of serious injury or death from fall hazard.

Why it matters: The product can tip, collapse or give way under normal use. Furniture tip-overs in particular kill and injure young children, usually when a child climbs on an open drawer.

Symptoms and when to call a doctor

After a fall or a tip-over involving a child, watch for a headache that gets worse, repeated vomiting, drowsiness that is hard to rouse, confusion, unequal pupils, clear fluid from the nose or ear, or a seizure, and call 911 if any of these appear. Any fall onto the head in a baby under one, or any loss of consciousness at any age, needs to be assessed the same day.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Recall number
10897
Published
August 6, 2026
Risk level
CPSC recall
Status
Active recall
Issued by
U.S. Consumer Product Safety Commission
Brand
Louisville Ladder
Product type
Consumer products
Units affected
1,770,000 (In addition, about 13,054 were sold in Canada)
Distribution
Nationwide
Sold at
Home Depot, Amazon, Lowe's
Made in
Mexico
Reports of harm
The firm has received 11 reports of a bolt breaking, including one report of an injury to the neck, head and back.

Products covered by this recall

This recall involves Louisville, Featherlite, Lite & Century Attic Stairway Ladders with gas struts only. The aluminum or wood frame ladders come with handrails and fold into the attic. The ladders were sold in various frame sizes to accommodate different size attic openings in the ceiling, including 22.5, 25.5 and 30.0 inches wide and 54 and 60 inches long and ceiling heights ranging from 7 feet 8 inches up to 12 feet. The brand name and model number are located on the inside of the attic door.

What to do about Fall

Louisville Ladder — A fall or tip-over risk prompted this notice. With furniture, the typical victim is a toddler who used a drawer as a step.

  1. Stop using the product and, if it is furniture, move it out of a child’s room until the remedy is done.
  2. Follow the remedy on this page; many of these recalls supply a free anchoring kit as well as a refund.
  3. Anchor tall furniture to the wall with a tip-over restraint — this is worth doing for every chest and bookcase in the house, not just this one.
  4. Keep TVs, toys and anything else tempting off the top of tall furniture, because that is what draws a child to climb.

If the claim stalls

Most recall claims are paid without argument. The ones that stall usually stall for a reason you can fix.

  • Check you used the recall channel rather than ordinary customer support — the two queues rarely talk to each other.
  • If the company is unresponsive or has stopped trading, report it to the CPSC at SaferProducts.gov, and try the retailer in parallel.
  • Paid by card? A chargeback for goods that are unfit for sale is a legitimate fallback once the company has had a fair chance.
  • Send the photos they asked for in the format they asked for. A missing date code is the single commonest reason a claim sits unprocessed.

Remedy named in the notice: Consumers should stop using the recalled ladders immediately and register at Atticstairwayrecall.expertinquiry.com to receive a free repair kit. Consumers should have the ladder's model number, which can be found on the inside of the attic door, available when they register. If your unit is included in the recall, the firm will send a free repair kit containing two replacement ¼" spreader bolts, washers, and lock nuts with installation instructions.

Company contact: Louisville Ladder, Inc. toll-free at 888-679-5132 from 8 a.m. to 5 p.m. ET Monday through Friday or online at Atticstairwayrecall.expertinquiry.com or go to www.louisvilleladder.com and click on "Urgent Recall Notice" at the top of the page for more information.

The official notice

This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the CPSC — Consumer Product Safety Commission record U.S. Consumer Product Safety Commission recalls

Questions people ask about this recall

Why was Louisville Ladder consumer products recalled?

Risk of Serious Injury or Death from Fall Hazard The bolts on the attic stairway ladders can break while in use, posing a risk of serious injury or death from fall hazard.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official CPSC — Consumer Product Safety Commission record, and contact the company if you are unsure.

What should I do with it right now?

Stop using the product and, if it is furniture, move it out of a child’s room until the remedy is done.

Can I get my money back?

The notice says: Consumers should stop using the recalled ladders immediately and register at Atticstairwayrecall.expertinquiry.com to receive a free repair kit. Consumers should have the ladder's model number, which can be found on the inside of the attic door, available when they register. If your unit is included in the recall, the firm will send a free repair kit containing two replacement ¼" spreader bolts, washers, and lock nuts with installation instructions.

Where was the recalled product sold?

It was distributed nationwide, including at Home Depot, Amazon, Lowe's.

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