Highest risk U.S. Consumer Product Safety Commission

iFIT NordicTrack Rowing Machines recall: Fire Hazard

Recall published 1+ years ago

Fire Hazard

iFIT Consumer products — recalled consumer products
Photo published by U.S. Consumer Product Safety Commission with the recall notice.

The hazard: Fire or burn hazard

This product can overheat or catch fire, which is why the instruction is to unplug and stop using it rather than to keep an eye on it.

What the notice says: The screen console can overheat and ignite, posing a fire hazard.

Why it matters: The product can overheat, ignite or cause a burn. Where lithium batteries are involved the failure is fast and very hot, and water does not put it out quickly.

Symptoms and when to call a doctor

Treat a burn by cooling it under running water for about 20 minutes — not with ice, butter or ointment — and cover it loosely with a clean non-fluffy cloth. Get medical help for burns that are larger than the person’s palm, that are deep or white or charred, that involve the face, hands, feet or genitals, or any burn to a baby or young child. If someone has inhaled smoke and is coughing, hoarse or short of breath, call 911.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Recall number
10435
Published
October 16, 2025
Risk level
CPSC recall
Status
Active recall
Issued by
U.S. Consumer Product Safety Commission
Brand
iFIT
Product type
Consumer products
Units affected
About 44,800 (In addition, about 700 were sold in Canada)
Distribution
Nationwide
Sold at
Dick's Sporting Goods, Best Buy, Amazon
Made in
China
Reports of harm
There have been eight reported incidents including two reports of fire, six reports of smoking or melting, and at least $6,000 in property damage. No injuries have been reported.

Products covered by this recall

This recall involves iFIT NordicTrack Rowing Machines with model numbers NTRW19147.0, NTRW19147.1, NTRW19147.2 or NTRW19147.3. The model number is printed on a decal attached to the rower base. The recalled rowing machines are black, gray and white and have "NordicTrack" printed in black letters on the front legs of the machine. The back legs of the machine have "RW900" printed in white letters.

Check your product

The notice names 4 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Model or item number

On the rating label, the box or the instruction sheet.

  • NTRW19147.0
  • NTRW19147.1
  • NTRW19147.2
  • NTRW19147

Codes are lifted verbatim from the CPSC — Consumer Product Safety Commission notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Fire

iFIT — This product can overheat or catch fire, which is why the instruction is to unplug and stop using it rather than to keep an eye on it.

  1. Stop using it and unplug it from the wall. If it runs on a battery pack, stop charging it.
  2. Do not leave it charging overnight or while the house is empty while you wait for the remedy.
  3. If it has already overheated, scorched or swelled, do not keep using it and do not try to repair it.
  4. Check that your smoke alarms work while you are thinking about it, and follow the remedy on this page.

Claiming your refund, repair or replacement

The recalling company decides the remedy and funds it. You should never pay for a recall repair or for return shipping.

  • Use the company contact on this page first. Most firms run a dedicated recall page with a claim form that is far quicker than their main support line.
  • Have the model number, the date code and your photos ready. Many companies issue store credit by default — ask for cash or a card reversal if you would rather have it.
  • No receipt? Say so. Recall refunds are routinely paid without proof of purchase, because the hazard is what triggers the obligation.
  • If you bought it from a retailer rather than the brand, try both. Target, Walmart and Amazon often refund recalled goods from the order history.

Remedy named in the notice: Consumers should immediately stop using and unplug the recalled rowing machines. Consumers should contact iFIT to arrange for a free home repair by an authorized technician in the form of a replacement screen console.

Company contact: iFIT toll-free at 833-680-4348 6 a.m. to 7 p.m. MT Monday through Friday, email at [email protected] or online at www.nordictrack.com/product-recalls or www.nordictrack.com and click on "Voluntary Recalls" at the bottom of the page for more information.

The official notice

This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the CPSC — Consumer Product Safety Commission record U.S. Consumer Product Safety Commission recalls

Questions people ask about this recall

Why was iFIT consumer products recalled?

Fire Hazard The screen console can overheat and ignite, posing a fire hazard.

How do I know if I have the recalled product?

Match the codes printed on your package against the notice: model number NTRW19147.0, NTRW19147.1, NTRW19147.2. If the code on your package is not on that list, your unit is outside the recall.

What should I do with it right now?

Stop using it and unplug it from the wall. If it runs on a battery pack, stop charging it.

Can I get my money back?

The notice says: Consumers should immediately stop using and unplug the recalled rowing machines. Consumers should contact iFIT to arrange for a free home repair by an authorized technician in the form of a replacement screen console.

Where was the recalled product sold?

It was distributed nationwide, including at Dick's Sporting Goods, Best Buy, Amazon.

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