Highest risk U.S. Consumer Product Safety Commission

Huizhou Haitan Technology Co., Ltd. HTRC and Haisito battery chargers recall: The chargers can ignite or cause a connected battery to ignite

Recall published 7 months ago

The chargers can ignite or cause a connected battery to ignite, posing a fire hazard and risk of serious injury and death.

Huizhou Haitan Technology Co., Ltd. Consumer products — recalled consumer productsHuizhou Haitan Technology Co., Ltd. Consumer products — recalled consumer products (photo 2)
2 photos published by U.S. Consumer Product Safety Commission with the recall notice.

The hazard: Fire or burn hazard

A fire or burn risk is what prompted this recall. Most of these incidents happen while the product is charging or left running unattended.

What the notice says: The chargers can ignite or cause a connected battery to ignite, posing a fire hazard and risk of serious injury and death.

Why it matters: The product can overheat, ignite or cause a burn. Where lithium batteries are involved the failure is fast and very hot, and water does not put it out quickly.

Symptoms and when to call a doctor

Treat a burn by cooling it under running water for about 20 minutes — not with ice, butter or ointment — and cover it loosely with a clean non-fluffy cloth. Get medical help for burns that are larger than the person’s palm, that are deep or white or charred, that involve the face, hands, feet or genitals, or any burn to a baby or young child. If someone has inhaled smoke and is coughing, hoarse or short of breath, call 911.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Recall number
10689
Published
April 2, 2026
Risk level
CPSC recall
Status
Active recall
Issued by
U.S. Consumer Product Safety Commission
Brand
Huizhou Haitan Technology Co., Ltd.
Product type
Consumer products
Units affected
About 4,800
Sold at
Amazon, eBay
Made in
China
Reports of harm
Huizhou Haitan Technology has received 33 reports of fires and explosions, including three reports of burn and smoke inhalation injuries and 12 reports of property damage totaling $224,000.

Products covered by this recall

This recall involves battery chargers, model T400, sold under the brand names "HTRC" and "Haisito." The recalled chargers are black with a touch screen, and the model number T400 is printed on the front. Some units have the brand name "HTRC" printed on the front, while other units do not have a visible brand name. Units without a visible brand name may still have the model number "T400" printed on the front. The brand name "Haisito" may not be printed on the product but may be located on the purchase receipt.

Check your product

The notice names 1 code you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Model or item number

On the rating label, the box or the instruction sheet.

  • T400

Codes are lifted verbatim from the CPSC — Consumer Product Safety Commission notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Fire

Huizhou Haitan Technology Co., Ltd. — A fire or burn risk is what prompted this recall. Most of these incidents happen while the product is charging or left running unattended.

  1. Stop using it and unplug it from the wall. If it runs on a battery pack, stop charging it.
  2. Do not leave it charging overnight or while the house is empty while you wait for the remedy.
  3. If it has already overheated, scorched or swelled, do not keep using it and do not try to repair it.
  4. Check that your smoke alarms work while you are thinking about it, and follow the remedy on this page.

How the remedy works

CPSC recalls specify one of three remedies, and which one you get is not negotiable — but how smoothly it goes often is.

  • A refund means the purchase price back, sometimes prorated by age for durable goods. Ask how they calculated it if the figure looks low.
  • A repair kit is shipped free and is designed to be fitted at home; if you cannot fit it, ask whether they will arrange installation.
  • A replacement is usually the current model, not the recalled one. Confirm the replacement is not itself under recall.
  • Several recalls now ask you to destroy the item and send a photo as proof. Register the claim before you do that, never after.

Remedy named in the notice: Consumers should immediately stop using the recalled chargers and contact Huizhou Haitan Technology for instructions on how to return the chargers for a full refund. Consumers will be instructed to contact the firm to request a prelabeled and prepaid return package to be sent to them so they can return the chargers to the firm for disposal.

Company contact: Huizhou Haitan Technology at 327 208-2365 from 5 p.m. to 2 a.m. ET Monday through Friday, email [email protected], or visit www.ht-rc.com/recalls.asp or www.ht-rc.com and click on "Recalls" at the top of the page for more information.

The official notice

This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the CPSC — Consumer Product Safety Commission record U.S. Consumer Product Safety Commission recalls

Questions people ask about this recall

Why was Huizhou Haitan Technology Co., Ltd. consumer products recalled?

The chargers can ignite or cause a connected battery to ignite, posing a fire hazard and risk of serious injury and death. The chargers can ignite or cause a connected battery to ignite, posing a fire hazard and risk of serious injury and death.

How do I know if I have the recalled product?

Match the codes printed on your package against the notice: model number T400. If the code on your package is not on that list, your unit is outside the recall.

What should I do with it right now?

Stop using it and unplug it from the wall. If it runs on a battery pack, stop charging it.

Can I get my money back?

The notice says: Consumers should immediately stop using the recalled chargers and contact Huizhou Haitan Technology for instructions on how to return the chargers for a full refund. Consumers will be instructed to contact the firm to request a prelabeled and prepaid return package to be sent to them so they can return the chargers to the firm for disposal.

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