Highest risk U.S. Consumer Product Safety Commission

Hsn Kitchen HQ Thermal Insulated Bowls recall: Fire Hazard

Recall published 5 months ago

Fire Hazard

Hsn Consumer products — recalled consumer productsHsn Consumer products — recalled consumer products (photo 2)Hsn Consumer products — recalled consumer products (photo 3)
3 photos published by U.S. Consumer Product Safety Commission with the recall notice.

The hazard: Fire or burn hazard

The hazard here is thermal: the product can get hot enough to ignite what is around it, or to burn whoever is holding it.

What the notice says: Metal springs in the detachable hinged lid of the insulated bowls can catch fire when used in the microwave, posing a fire hazard.

Why it matters: The product can overheat, ignite or cause a burn. Where lithium batteries are involved the failure is fast and very hot, and water does not put it out quickly.

Symptoms and when to call a doctor

Treat a burn by cooling it under running water for about 20 minutes — not with ice, butter or ointment — and cover it loosely with a clean non-fluffy cloth. Get medical help for burns that are larger than the person’s palm, that are deep or white or charred, that involve the face, hands, feet or genitals, or any burn to a baby or young child. If someone has inhaled smoke and is coughing, hoarse or short of breath, call 911.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Recall number
10807
Published
June 11, 2026
Risk level
CPSC recall
Status
Active recall
Issued by
U.S. Consumer Product Safety Commission
Brand
Hsn
Product type
Consumer products
Units affected
About 86,040
Sold at
HSN
Made in
India
Reports of harm
HSN has received 30 reports that the insulated bowls smoked, sparked, melted or caught fire when microwaved, including one incident resulting in a fire that caused property damage.

Products covered by this recall

This recall involves certain Kitchen HQ brand thermal insulated bowls with detachable-hinged lids. The bowls, which were sold in a variety of colors, have a metal interior and a plastic exterior with the words “KITCHEN HQ” written across the front. Affected models include the 10-cup bowl (SKN 817800), the pair of 10.5-cup and 2-cup bowls sold as a set (SKN 884907), and the 10.4-cup, 6-cup, and 2-cup bowls sold as a set of three (SKN 900600).

What to do about Fire

Hsn — The hazard here is thermal: the product can get hot enough to ignite what is around it, or to burn whoever is holding it.

  1. Stop using it and unplug it from the wall. If it runs on a battery pack, stop charging it.
  2. Do not leave it charging overnight or while the house is empty while you wait for the remedy.
  3. If it has already overheated, scorched or swelled, do not keep using it and do not try to repair it.
  4. Check that your smoke alarms work while you are thinking about it, and follow the remedy on this page.

If the claim stalls

Most recall claims are paid without argument. The ones that stall usually stall for a reason you can fix.

  • Check you used the recall channel rather than ordinary customer support — the two queues rarely talk to each other.
  • Send the photos they asked for in the format they asked for. A missing date code is the single commonest reason a claim sits unprocessed.
  • Give it ten working days, then chase in writing and quote your claim reference.
  • If the company is unresponsive or has stopped trading, report it to the CPSC at SaferProducts.gov, and try the retailer in parallel.

Remedy named in the notice: Consumers should stop using the insulated bowls immediately and contact HSN for a full refund on a complete bowl and lid set. A partial refund is also available for consumers who wish to keep the insulated bowls without the lid.

Company contact: HSN toll-free at 888-520-2197 from 8:30 a.m. to 6 p.m. ET Monday through Friday, email at [email protected], or online at https://www.recallrtr.com/thermalbowls or https://www.hsn.com and click “Recall Information” at the bottom of the page for more information.

The official notice

This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the CPSC — Consumer Product Safety Commission record U.S. Consumer Product Safety Commission recalls

Questions people ask about this recall

Why was Hsn consumer products recalled?

Fire Hazard Metal springs in the detachable hinged lid of the insulated bowls can catch fire when used in the microwave, posing a fire hazard.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official CPSC — Consumer Product Safety Commission record, and contact the company if you are unsure.

What should I do with it right now?

Stop using it and unplug it from the wall. If it runs on a battery pack, stop charging it.

Can I get my money back?

The notice says: Consumers should stop using the insulated bowls immediately and contact HSN for a full refund on a complete bowl and lid set. A partial refund is also available for consumers who wish to keep the insulated bowls without the lid.

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