Highest risk U.S. Consumer Product Safety Commission

GigaCloud Technology USA Merax Murphy Beds recall: Risk of Serious Injury or Death from Impact and Crush Hazards

Recall published 2 months ago

Risk of Serious Injury or Death from Impact and Crush Hazards

GigaCloud Technology USA Consumer products — recalled consumer productsGigaCloud Technology USA Consumer products — recalled consumer products (photo 2)GigaCloud Technology USA Consumer products — recalled consumer products (photo 3)GigaCloud Technology USA Consumer products — recalled consumer products (photo 4)
4 photos published by U.S. Consumer Product Safety Commission with the recall notice.

The hazard: Fall or tip-over hazard

The recall is about structural failure — a frame, joint, leg or lock that does not hold under ordinary use.

What the notice says: During assembly or disassembly, the frame of the wall bed can fall onto consumers, posing deadly impact, crush and laceration hazards.

Why it matters: The product can tip, collapse or give way under normal use. Furniture tip-overs in particular kill and injure young children, usually when a child climbs on an open drawer.

Symptoms and when to call a doctor

After a fall or a tip-over involving a child, watch for a headache that gets worse, repeated vomiting, drowsiness that is hard to rouse, confusion, unequal pupils, clear fluid from the nose or ear, or a seizure, and call 911 if any of these appear. Any fall onto the head in a baby under one, or any loss of consciousness at any age, needs to be assessed the same day.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Recall number
10922
Published
August 13, 2026
Risk level
CPSC recall
Status
Active recall
Issued by
U.S. Consumer Product Safety Commission
Brand
GigaCloud Technology USA
Product type
Consumer products
Units affected
About 1,250
Sold at
Overstock, Walmart, Wayfair, Target, Amazon, Temu
Made in
Vietnam
Reports of harm
The firm has received two reports of the Murphy beds falling during assembly, when the Murphy beds were not anchored to the wall, resulting in two injured consumers. One consumer sustained bruising to his head, neck and right shoulder and one consumer sustained a hit to his head, and scrapes and bruises on his arms.

Products covered by this recall

This recall involves full-size and twin-size Merax Murphy beds with model numbers GX000392AAK, GX000391AAK or GX000383AAK, all sold in white. The beds are designed to be wall-mounted and can fold into a cabinet. The following model numbers and SKU codes are included in the recall: Model Number SKU Codes Dimensions GX000392AAK WF530245, WF530246, WF530247, WF530248 78.2" L x 108.4" W x 99" H GX000391AAK WF530240, WF530241, WF530242, WF530243 78.2" L x 93.2" W x 99" H GX000383AAK WF324470, WF324471, WF324472 76" L x 95.2" W x 83.8" H The same product may have been sold by other marketplace sellers under different brand names such as Euroco, Harper & Bright Designs, Modern Luxe, Polibi, other brand names or without a brand name. The SKU code on all recalled products, regardless of brand name, is located on a sticker on the inside frame of the recalled Murphy beds.

Check your product

The notice names 4 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Model or item number

On the rating label, the box or the instruction sheet.

  • GX000392AAK
  • GX000391AAK
  • GX000383AAK
  • WF530246

Codes are lifted verbatim from the CPSC — Consumer Product Safety Commission notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Fall

GigaCloud Technology USA — The recall is about structural failure — a frame, joint, leg or lock that does not hold under ordinary use.

  1. Stop using the product and, if it is furniture, move it out of a child’s room until the remedy is done.
  2. Anchor tall furniture to the wall with a tip-over restraint — this is worth doing for every chest and bookcase in the house, not just this one.
  3. Keep TVs, toys and anything else tempting off the top of tall furniture, because that is what draws a child to climb.
  4. Inspect similar units from the same range, since a weak joint or fastener usually affects a whole production run.

How the remedy works

CPSC recalls specify one of three remedies, and which one you get is not negotiable — but how smoothly it goes often is.

  • A refund means the purchase price back, sometimes prorated by age for durable goods. Ask how they calculated it if the figure looks low.
  • Return shipping is the company’s cost. If you are asked to pay it, push back.
  • A repair kit is shipped free and is designed to be fitted at home; if you cannot fit it, ask whether they will arrange installation.
  • A replacement is usually the current model, not the recalled one. Confirm the replacement is not itself under recall.

Remedy named in the notice: Consumers should stop using the recalled Murphy beds immediately and contact GigaCloud Technology for a free repair kit. Consumers that have not assembled the Murphy bed will receive a repair kit consisting of unloaded piston springs, updated assembly instructions and inspection instructions. Consumers that have assembled the Murphy bed will receive inspection instructions. If the consumer determines that the Murphy bed is assembled incorrectly, GigaCloud Technology will provide the consumer with a professional installer to correct or complete the installation, at no cost to the consumer.

Company contact: GigaCloud Technology toll-free at 888-600-6376 from 10 a.m. to 4 p.m. ET Monday through Friday, by email at [email protected] or online at www.merax.com/recall or www.merax.com and click on "PRODUCT RECALLS" for more information.

The official notice

This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the CPSC — Consumer Product Safety Commission record U.S. Consumer Product Safety Commission recalls

Questions people ask about this recall

Why was GigaCloud Technology USA consumer products recalled?

Risk of Serious Injury or Death from Impact and Crush Hazards During assembly or disassembly, the frame of the wall bed can fall onto consumers, posing deadly impact, crush and laceration hazards.

How do I know if I have the recalled product?

Match the codes printed on your package against the notice: model number GX000392AAK, GX000391AAK, GX000383AAK. If the code on your package is not on that list, your unit is outside the recall.

What should I do with it right now?

Stop using the product and, if it is furniture, move it out of a child’s room until the remedy is done.

Can I get my money back?

The notice says: Consumers should stop using the recalled Murphy beds immediately and contact GigaCloud Technology for a free repair kit. Consumers that have not assembled the Murphy bed will receive a repair kit consisting of unloaded piston springs, updated assembly instructions and inspection instructions. Consumers that have assembled the Murphy bed will receive inspection instructions. If the consumer determines that the Murphy bed is assembled incorrectly, GigaCloud Technology will…

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