NHTSA safety recall National Highway Traffic Safety Administration

General Chevrolet Equinox EV all-wheel drive electric recall: The adaptive cruise control may fail to engage the brakes as expected

Recall published 1+ years ago

The adaptive cruise control may fail to engage the brakes as expected, due to incorrect brake module software.

The hazard: Brake system defect

A braking defect prompted this notice. The remedy is free and the appointment is usually short; the risk of leaving it is not proportionate to the inconvenience.

What the notice says: A vehicle that does not automatically brake as expected increases the risk of a crash.

Why it matters: A fault in the braking system can lengthen stopping distances or cause a loss of braking. Unlike most vehicle faults, this one gives very little warning before it matters.

Recall details

Recall number
25V012000
Published
January 16, 2025
Risk level
NHTSA safety recall
Status
Open safety recall
Issued by
National Highway Traffic Safety Administration
Brand
General
Product type
Service Brakes, Hydraulic
Distribution
Nationwide
Vehicles
Chevrolet Equinox EV
Lot / code info
NHTSA campaign number 25V012000

Products covered by this recall

General Motors, LLC (GM) is recalling certain 2025 Chevrolet Equinox EV all-wheel drive electric vehicles. The adaptive cruise control may fail to engage the brakes as expected, due to incorrect brake module software.

Vehicles in this campaign

Check your product

The notice names 1 code you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Vehicle

Match this against the make and model on your registration.

  • Chevrolet Equinox EV all-wheel drive electric

Codes are lifted verbatim from the NHTSA — Vehicle safety recalls notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Brakes

General — A braking defect prompted this notice. The remedy is free and the appointment is usually short; the risk of leaving it is not proportionate to the inconvenience.

  1. Book this repair promptly, and in the meantime leave a larger gap than usual to the vehicle in front.
  2. Keep the repair order the dealer hands you. It is your proof the campaign was closed out, and it matters at resale.
  3. Check your own VIN at nhtsa.gov/recalls before you do anything else. A campaign covers a build range, not every car of that model year, and the VIN lookup is the only thing that confirms yours is included.
  4. Call any franchised dealer for the brand, give them the campaign number from this page, and ask them to confirm parts are in stock before you book — part supply, not labour, is what delays a fresh recall.

Getting the repair booked and paid for

The money side of a vehicle recall is simple. The scheduling side is where people lose weeks.

  • Ask whether the parts are physically in stock before you accept a date. A booking without parts is a wasted morning.
  • If the dealer says the remedy is not yet available, ask to be put on their notification list and get that in writing by email.
  • Where the manufacturer has issued an interim measure — park outside, do not drive, a software limiter — follow it until the full remedy is done.
  • Reimbursement claims for earlier out-of-pocket repairs go to the manufacturer, not the dealer, and need the original itemised invoice.

Remedy named in the notice: Dealers will update the software calibration in the brake system control module, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242481530.

Company contact: General Motors, LLC

The official notice

This page summarises a notice published by National Highway Traffic Safety Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the NHTSA — Vehicle safety recalls record National Highway Traffic Safety Administration recalls

Questions people ask about this recall

Why was General service brakes, hydraulic recalled?

The adaptive cruise control may fail to engage the brakes as expected, due to incorrect brake module software. A vehicle that does not automatically brake as expected increases the risk of a crash.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official NHTSA — Vehicle safety recalls record, and contact the company if you are unsure.

What should I do with it right now?

Book this repair promptly, and in the meantime leave a larger gap than usual to the vehicle in front.

Can I get my money back?

The notice says: Dealers will update the software calibration in the brake system control module, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242481530.

Does the repair cost me anything?

No. Safety recall repairs are performed free of charge at a franchised dealer for as long as the campaign is open, whether or not the vehicle is still under warranty.

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