NHTSA safety recall National Highway Traffic Safety Administration

General recall: The rearview camera screen may display a distorted or blank image

Recall published 2 months ago

The rearview camera screen may display a distorted or blank image.

The hazard: Visibility or lighting defect

A lighting or visibility defect prompted this notice. Many of these remedies are quick, and some are delivered over the air.

What the notice says: A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash.

Why it matters: Lights, wipers, mirrors, the rear camera, the windshield or the instrument display may not work as required. These faults reduce what the driver can see, or what other road users can see of the vehicle.

Recall details

Recall number
26V539000
Published
August 20, 2026
Risk level
NHTSA safety recall
Status
Open safety recall
Issued by
National Highway Traffic Safety Administration
Brand
General
Product type
Back Over Prevention
Distribution
Nationwide
Vehicles
Buick Encore GX · Buick Envista · Chevrolet Trailblazer · Chevrolet Trax
Lot / code info
NHTSA campaign number 26V539000

Products covered by this recall

General Motors, LLC is recalling certain 2024-2025 Buick Envista, 2024-2026 Buick Encore GX, Chevrolet Trailblazer, and 2025 Chevrolet Trax vehicles. The rearview camera screen may display a distorted or blank image.

Vehicles in this campaign

Check your product

The notice names 4 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Vehicle

Match this against the make and model on your registration.

  • Buick Envista
  • Buick Encore GX
  • Chevrolet Trailblazer
  • and 2025 Chevrolet Trax

Codes are lifted verbatim from the NHTSA — Vehicle safety recalls notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Visibility

General — A lighting or visibility defect prompted this notice. Many of these remedies are quick, and some are delivered over the air.

  1. Check the specific item the notice names — a reversing camera or a dashboard display that works intermittently still counts as a defect.
  2. Keep the repair order the dealer hands you. It is your proof the campaign was closed out, and it matters at resale.
  3. Check your own VIN at nhtsa.gov/recalls before you do anything else. A campaign covers a build range, not every car of that model year, and the VIN lookup is the only thing that confirms yours is included.
  4. Call any franchised dealer for the brand, give them the campaign number from this page, and ask them to confirm parts are in stock before you book — part supply, not labour, is what delays a fresh recall.

Getting the repair booked and paid for

The money side of a vehicle recall is simple. The scheduling side is where people lose weeks.

  • Ask whether the parts are physically in stock before you accept a date. A booking without parts is a wasted morning.
  • Where the manufacturer has issued an interim measure — park outside, do not drive, a software limiter — follow it until the full remedy is done.
  • Reimbursement claims for earlier out-of-pocket repairs go to the manufacturer, not the dealer, and need the original itemised invoice.
  • If you get nowhere, file at nhtsa.gov. Complaints tied to an open campaign number carry weight.

Remedy named in the notice: Dealers will inspect and replace the rearview camera, if necessary, free of charge. Letters informing owners of the safety risk were mailed September 17, 2026. Another letter will be mailed once the parts are available. Owners may contact Chevrolet customer service at 1-800-222-1020 or Buick customer service at 1-800-521-7300. GM's number for this recall is A262554900. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on August 20, 2026.

Company contact: General Motors, LLC

The official notice

This page summarises a notice published by National Highway Traffic Safety Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the NHTSA — Vehicle safety recalls record National Highway Traffic Safety Administration recalls

Questions people ask about this recall

Why was General back over prevention recalled?

The rearview camera screen may display a distorted or blank image. A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official NHTSA — Vehicle safety recalls record, and contact the company if you are unsure.

What should I do with it right now?

Check the specific item the notice names — a reversing camera or a dashboard display that works intermittently still counts as a defect.

Can I get my money back?

The notice says: Dealers will inspect and replace the rearview camera, if necessary, free of charge. Letters informing owners of the safety risk were mailed September 17, 2026. Another letter will be mailed once the parts are available. Owners may contact Chevrolet customer service at 1-800-222-1020 or Buick customer service at 1-800-521-7300. GM's number for this recall is A262554900. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on August 20…

Does the repair cost me anything?

No. Safety recall repairs are performed free of charge at a franchised dealer for as long as the campaign is open, whether or not the vehicle is still under warranty.

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