NHTSA safety recall National Highway Traffic Safety Administration

General Cadillac XT4 recall: The instrument panel may be missing the perforation on the underside

Recall published 2+ years ago

The instrument panel may be missing the perforation on the underside of the panel cover that allows the passenger-side air bag to deploy properly.

The hazard: Airbag or restraint defect

The supplementary restraint system is the subject of this campaign, so the car drives entirely normally with the fault present.

What the notice says: A passenger-side air bag that does not deploy properly increases the risk of injury in a crash.

Why it matters: The airbag or its inflator may not deploy correctly, may deploy without a crash, or may send fragments into the cabin when it fires. The system is meant to be the last line of protection, so a fault in it is only discovered at the worst possible moment.

Recall details

Recall number
24V795000
Published
October 24, 2024
Risk level
NHTSA safety recall
Status
Open safety recall
Issued by
National Highway Traffic Safety Administration
Brand
General
Product type
Structure
Distribution
Nationwide
Vehicles
Cadillac XT4
Lot / code info
NHTSA campaign number 24V795000

Products covered by this recall

General Motors, LLC (GM) is recalling certain 2025 Cadillac XT4 vehicles. The instrument panel may be missing the perforation on the underside of the panel cover that allows the passenger-side air bag to deploy properly.

Vehicles in this campaign

Check your product

The notice names 1 code you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Vehicle

Match this against the make and model on your registration.

  • Cadillac XT4

Codes are lifted verbatim from the NHTSA — Vehicle safety recalls notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Airbag

General — The supplementary restraint system is the subject of this campaign, so the car drives entirely normally with the fault present.

  1. Treat this as a high-priority repair rather than something to fit around your next service.
  2. Do not fit seat covers or dashboard accessories over an airbag module while the campaign is open.
  3. Keep the repair order the dealer hands you. It is your proof the campaign was closed out, and it matters at resale.
  4. Check your own VIN at nhtsa.gov/recalls before you do anything else. A campaign covers a build range, not every car of that model year, and the VIN lookup is the only thing that confirms yours is included.

Getting the repair booked and paid for

The money side of a vehicle recall is simple. The scheduling side is where people lose weeks.

  • Ask whether the parts are physically in stock before you accept a date. A booking without parts is a wasted morning.
  • Reimbursement claims for earlier out-of-pocket repairs go to the manufacturer, not the dealer, and need the original itemised invoice.
  • If you get nowhere, file at nhtsa.gov. Complaints tied to an open campaign number carry weight.
  • If the dealer says the remedy is not yet available, ask to be put on their notification list and get that in writing by email.

Remedy named in the notice: Dealers will replace the instrument panel upper cover, free of charge. Owner notification letters were mailed November 29, 2024. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is A242476151.

Company contact: General Motors, LLC

The official notice

This page summarises a notice published by National Highway Traffic Safety Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the NHTSA — Vehicle safety recalls record National Highway Traffic Safety Administration recalls

Questions people ask about this recall

Why was General structure recalled?

The instrument panel may be missing the perforation on the underside of the panel cover that allows the passenger-side air bag to deploy properly. A passenger-side air bag that does not deploy properly increases the risk of injury in a crash.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official NHTSA — Vehicle safety recalls record, and contact the company if you are unsure.

What should I do with it right now?

Treat this as a high-priority repair rather than something to fit around your next service.

Can I get my money back?

The notice says: Dealers will replace the instrument panel upper cover, free of charge. Owner notification letters were mailed November 29, 2024. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is A242476151.

Does the repair cost me anything?

No. Safety recall repairs are performed free of charge at a franchised dealer for as long as the campaign is open, whether or not the vehicle is still under warranty.

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