Highest risk U.S. Consumer Product Safety Commission

Fisher & Paykel Gas Ranges recall: The ovens in the ranges can experience a delayed ignition

Recall published 6 months ago

The ovens in the ranges can experience a delayed ignition, causing gas to accumulate and the oven door to open from combustion, posing a burn hazard to users.

Fisher & Paykel Appliances Co., Ltd Consumer products — recalled consumer productsFisher & Paykel Appliances Co., Ltd Consumer products — recalled consumer products (photo 2)Fisher & Paykel Appliances Co., Ltd Consumer products — recalled consumer products (photo 3)Fisher & Paykel Appliances Co., Ltd Consumer products — recalled consumer products (photo 4)
4 photos published by U.S. Consumer Product Safety Commission with the recall notice.

The hazard: Fire or burn hazard

This product can overheat or catch fire, which is why the instruction is to unplug and stop using it rather than to keep an eye on it.

What the notice says: The ovens in the ranges can experience a delayed ignition, causing gas to accumulate and the oven door to open from combustion, posing a burn hazard to users.

Why it matters: The product can overheat, ignite or cause a burn. Where lithium batteries are involved the failure is fast and very hot, and water does not put it out quickly.

Symptoms and when to call a doctor

Treat a burn by cooling it under running water for about 20 minutes — not with ice, butter or ointment — and cover it loosely with a clean non-fluffy cloth. Get medical help for burns that are larger than the person’s palm, that are deep or white or charred, that involve the face, hands, feet or genitals, or any burn to a baby or young child. If someone has inhaled smoke and is coughing, hoarse or short of breath, call 911.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Recall number
10720
Published
April 16, 2026
Risk level
CPSC recall
Status
Active recall
Issued by
U.S. Consumer Product Safety Commission
Brand
Fisher & Paykel Appliances Co., Ltd
Product type
Consumer products
Units affected
About 433 (In addition, about 70 were sold in Canada)
Distribution
Nationwide
Made in
Thailand
UPC codes
822843828494, 822843828500, 822843820023, 822843820030, 822843820047, 822843820054, 822843823833, 822843823840, 822843829736, 822843829743, 822843829750, 822843829767
Reports of harm
The firm has received 18 reports of gas ranges with delayed ignition and one report of a minor burn injury.

Products covered by this recall

This recall involves Fisher & Paykel 30, 36 and 48-inch stainless steel, free-standing or self-contained gas ranges (RGV3 models). The gas ranges come in natural gas or liquified petroleum gas. The recalled models have a serial number starting with EEV, ERV, EAV, EYV, EUV, ELV or RFV. The model and serial numbers are printed on the rating plate located on either the back of the product or behind the front kick strip. The recalled gas ranges include: Recalled Model Number Serial Number Date Code UPC Code RGV3-305-N EEVxxxxxx to RFVxxxxxx May 25 to Jan 26 822843828494 RGV3-305-L EEVxxxxxx to RFVxxxxxx May 25 to Jan 26 822843828500 RGV3-366-N EEVxxxxxx to RFVxxxxxx May 25 to Jan 26 822843820023 RGV3-366-L EEVxxxxxx to RFVxxxxxx May 25 to Jan 26 822843820030 RGV3-304-N EEVxxxxxx to RFVxxxxxx May 25 to Jan 26 822843820047 RGV3-304-L EEVxxxxxx to RFVxxxxxx May 25 to Jan 26 822843820054 RGV3-486GD-N EEVxxxxxx to RFVxxxxxx May 25 to Jan 26 822843823833 RGV3-486GD-L EEVxxxxxx to RFVxxxxxx May 25 to Jan 26 822843823840 RGV3-488N EEVxxxxxx to RFVxxxxxx May 25 to Jan 26 822843829736 RGV3-488L EEVxxxxxx to EKVxxxxxx May 25 to Oct 25 822843829743 RGV3-485GD-N EEVxxxxxx to EAVxxxxxx May 25 to Aug 25 822843829750 RGV3-485GD-L EEVxxxxxx to ELVxxxxxx May 25 to Dec 25 822843829767

Check your product

The notice names 23 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

UPC / barcode

Read the twelve digits under the barcode on the package.

  • 822843828494
  • 822843828500
  • 822843820023
  • 822843820030
  • 822843820047
  • 822843820054
  • 822843823833
  • 822843823840
  • 822843829736
  • 822843829743
  • 822843829750
  • 822843829767

Model or item number

On the rating label, the box or the instruction sheet.

  • ERV
  • EAV

Serial number

On the rating plate, often next to the date of manufacture.

  • ERV
  • EAV
  • EYV
  • EUV
  • EL

Package size

Match the net weight or the piece count on the front of the pack.

  • 305 L
  • 366 L
  • 304 L
  • 488 L

Codes are lifted verbatim from the CPSC — Consumer Product Safety Commission notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Fire

Fisher & Paykel Appliances Co., Ltd — This product can overheat or catch fire, which is why the instruction is to unplug and stop using it rather than to keep an eye on it.

  1. Stop using it and unplug it from the wall. If it runs on a battery pack, stop charging it.
  2. Move it off anything that burns — a bed, a sofa, a carpet, a pile of paper — and away from exits.
  3. Do not leave it charging overnight or while the house is empty while you wait for the remedy.
  4. If it has already overheated, scorched or swelled, do not keep using it and do not try to repair it.

Claiming your refund, repair or replacement

The recalling company decides the remedy and funds it. You should never pay for a recall repair or for return shipping.

  • Use the company contact on this page first. Most firms run a dedicated recall page with a claim form that is far quicker than their main support line.
  • If the company stops responding, escalate to the CPSC. Firms under a recall order have reporting duties to the agency.
  • Have the model number, the date code and your photos ready. Many companies issue store credit by default — ask for cash or a card reversal if you would rather have it.
  • No receipt? Say so. Recall refunds are routinely paid without proof of purchase, because the hazard is what triggers the obligation.

Remedy named in the notice: Consumers should stop using the ovens in the recalled gas ranges immediately and contact Fisher & Paykel for a free inspection and repair. Fisher & Paykel will provide professional in-home repair of the oven's ignitor. Consumers can continue to use the cooktop burners on the range.

Company contact: Fisher & Paykel toll-free at 866-936-7327 from 8 a.m. to 8 p.m. ET Monday through Friday, email at [email protected], with the title "Ignitor Inspection" or online at https://support.fisherpaykel.com/s/product-recall/professional-ranges or fisherpaykel.com and click on "Support" and then "Product Recall" for more information.

The official notice

This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the CPSC — Consumer Product Safety Commission record U.S. Consumer Product Safety Commission recalls

Questions people ask about this recall

Why was Fisher & Paykel Appliances Co., Ltd consumer products recalled?

The ovens in the ranges can experience a delayed ignition, causing gas to accumulate and the oven door to open from combustion, posing a burn hazard to users. The ovens in the ranges can experience a delayed ignition, causing gas to accumulate and the oven door to open from combustion, posing a burn hazard to users.

How do I know if I have the recalled product?

Match the codes printed on your package against the notice: UPC 822843828494, 822843828500, 822843820023; model number ERV, EAV. If the code on your package is not on that list, your unit is outside the recall.

What should I do with it right now?

Stop using it and unplug it from the wall. If it runs on a battery pack, stop charging it.

Can I get my money back?

The notice says: Consumers should stop using the ovens in the recalled gas ranges immediately and contact Fisher & Paykel for a free inspection and repair. Fisher & Paykel will provide professional in-home repair of the oven's ignitor. Consumers can continue to use the cooktop burners on the range.

Where was the recalled product sold?

It was distributed nationwide.

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