Highest risk U.S. Consumer Product Safety Commission

ESR HaloLock Wireless Power Banks Expanded to Include Additional Model recall: Risk of Serious Burn Injury and Fire Hazard Due to Fire and Burn Hazards

Recall published 1+ years ago

Risk of Serious Burn Injury and Fire Hazard Due to Fire and Burn Hazards; Distributed by Waymeet

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4 photos published by U.S. Consumer Product Safety Commission with the recall notice.

The hazard: Fire or burn hazard

A fire or burn risk is what prompted this recall. Most of these incidents happen while the product is charging or left running unattended.

What the notice says: The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers.

Why it matters: The product can overheat, ignite or cause a burn. Where lithium batteries are involved the failure is fast and very hot, and water does not put it out quickly.

Symptoms and when to call a doctor

Treat a burn by cooling it under running water for about 20 minutes — not with ice, butter or ointment — and cover it loosely with a clean non-fluffy cloth. Get medical help for burns that are larger than the person’s palm, that are deep or white or charred, that involve the face, hands, feet or genitals, or any burn to a baby or young child. If someone has inhaled smoke and is coughing, hoarse or short of breath, call 911.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Recall number
10425
Published
October 9, 2025
Risk level
CPSC recall
Status
Active recall
Issued by
U.S. Consumer Product Safety Commission
Brand
ESR HaloLock Wireless Power Banks
Product type
Consumer products
Units affected
About 19,500 (In addition, about 2,015 were sold in Canada). Waymeet previously recalled 24,000 power banks on August 14, 2025 (In addition, 9,900 were sold in Canada that were covered in the August recall)
Sold at
Amazon
Made in
China
Reports of harm
The firm has received 20 reports of the lithium-ion battery catching fire and exploding, resulting in property damage of about $30,000. No injuries have been reported.

Products covered by this recall

This recall expansion includes ESR HaloLock wireless power banks with model number 2G505, in addition to models 2G520, 2G505B and 2G512B, which were previously recalled. "ESR" is printed on the back and the model numbers are printed on the right side of the pocket-size power banks. Model 2G505 was sold in black and white. Models 2G520, 2G505B and 2G512B were sold in dark blue, light blue, gray, white and black. All recalled models have five circular LED display lights on one side.

Check your product

The notice names 5 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Model or item number

On the rating label, the box or the instruction sheet.

  • 2G505
  • 2G505B
  • 2G51
  • white. Models 2G520
  • 2G

Codes are lifted verbatim from the CPSC — Consumer Product Safety Commission notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Fire

ESR HaloLock Wireless Power Banks — A fire or burn risk is what prompted this recall. Most of these incidents happen while the product is charging or left running unattended.

  1. Stop using it and unplug it from the wall. If it runs on a battery pack, stop charging it.
  2. If it has already overheated, scorched or swelled, do not keep using it and do not try to repair it.
  3. Check that your smoke alarms work while you are thinking about it, and follow the remedy on this page.
  4. Move it off anything that burns — a bed, a sofa, a carpet, a pile of paper — and away from exits.

How the remedy works

CPSC recalls specify one of three remedies, and which one you get is not negotiable — but how smoothly it goes often is.

  • A refund means the purchase price back, sometimes prorated by age for durable goods. Ask how they calculated it if the figure looks low.
  • A replacement is usually the current model, not the recalled one. Confirm the replacement is not itself under recall.
  • Several recalls now ask you to destroy the item and send a photo as proof. Register the claim before you do that, never after.
  • Return shipping is the company’s cost. If you are asked to pay it, push back.

Remedy named in the notice: Consumers should immediately stop using the recalled power banks and contact Waymeet for a full refund. Consumers will be asked to send to [email protected] their order number (not required) and a photo of the recalled power bank showing the model number with the word "Recalled" written on it in permanent marker. Consumers should dispose of the power banks in accordance with local and state hazardous waste disposal regulations. Note: Do not throw this recalled lithium-ion battery or device in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.

Company contact: Waymeet toll-free at 888-990-0280 from 9 a.m. to 5 p.m. PT Monday through Friday, email at [email protected] or online at https://www.esrtech.com/pages/recall or www.esrtech.com and click on "Product Recalls" at the top of the webpage.

The official notice

This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the CPSC — Consumer Product Safety Commission record U.S. Consumer Product Safety Commission recalls

Questions people ask about this recall

Why was ESR HaloLock Wireless Power Banks consumer products recalled?

Risk of Serious Burn Injury and Fire Hazard Due to Fire and Burn Hazards; Distributed by Waymeet The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers.

How do I know if I have the recalled product?

Match the codes printed on your package against the notice: model number 2G505, 2G505B, 2G51. If the code on your package is not on that list, your unit is outside the recall.

What should I do with it right now?

Stop using it and unplug it from the wall. If it runs on a battery pack, stop charging it.

Can I get my money back?

The notice says: Consumers should immediately stop using the recalled power banks and contact Waymeet for a full refund. Consumers will be asked to send to [email protected] their order number (not required) and a photo of the recalled power bank showing the model number with the word "Recalled" written on it in permanent marker. Consumers should dispose of the power banks in accordance with local and state hazardous waste disposal regulations. Note: Do not throw this recalled lithium-ion…

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