Highest risk U.S. Consumer Product Safety Commission

DuraTrac Stainless Steel Gas Connectors recall: Fire Hazard

Recall published 7 months ago

Fire Hazard

DuraTrac Consumer products — recalled consumer productsDuraTrac Consumer products — recalled consumer products (photo 2)DuraTrac Consumer products — recalled consumer products (photo 3)DuraTrac Consumer products — recalled consumer products (photo 4)
4 photos published by U.S. Consumer Product Safety Commission with the recall notice.

The hazard: Fire or burn hazard

This product can overheat or catch fire, which is why the instruction is to unplug and stop using it rather than to keep an eye on it.

What the notice says: The recalled DuraTrac gas connectors contain a manufacturing defect that could cause a gas leak, posing a fire hazard to consumers.

Why it matters: The product can overheat, ignite or cause a burn. Where lithium batteries are involved the failure is fast and very hot, and water does not put it out quickly.

Symptoms and when to call a doctor

Treat a burn by cooling it under running water for about 20 minutes — not with ice, butter or ointment — and cover it loosely with a clean non-fluffy cloth. Get medical help for burns that are larger than the person’s palm, that are deep or white or charred, that involve the face, hands, feet or genitals, or any burn to a baby or young child. If someone has inhaled smoke and is coughing, hoarse or short of breath, call 911.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Recall number
10673
Published
March 26, 2026
Risk level
CPSC recall
Status
Active recall
Issued by
U.S. Consumer Product Safety Commission
Brand
DuraTrac
Product type
Consumer products
Units affected
About 196,800
Sold at
Ace Hardware
Made in
Thailand

Products covered by this recall

This recall involves DuraTrac stainless steel gas connectors sold between May 2025 and November 2025. The recalled products have a yellow product label that includes the brand name "DuraTrac," and "Made in Thailand," and are marked CSA file number "259973" engraved on the flare nuts with one of the following codes indicating their date of manufacture: 24D, 25A, 25B, or 25C.

Check your product

The notice names 1 code you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Establishment number

Inside the USDA mark of inspection on the label.

  • 259973

Codes are lifted verbatim from the CPSC — Consumer Product Safety Commission notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Fire

DuraTrac — This product can overheat or catch fire, which is why the instruction is to unplug and stop using it rather than to keep an eye on it.

  1. Stop using it and unplug it from the wall. If it runs on a battery pack, stop charging it.
  2. Move it off anything that burns — a bed, a sofa, a carpet, a pile of paper — and away from exits.
  3. Do not leave it charging overnight or while the house is empty while you wait for the remedy.
  4. If it has already overheated, scorched or swelled, do not keep using it and do not try to repair it.

Claiming your refund, repair or replacement

The recalling company decides the remedy and funds it. You should never pay for a recall repair or for return shipping.

  • Use the company contact on this page first. Most firms run a dedicated recall page with a claim form that is far quicker than their main support line.
  • If the company stops responding, escalate to the CPSC. Firms under a recall order have reporting duties to the agency.
  • Have the model number, the date code and your photos ready. Many companies issue store credit by default — ask for cash or a card reversal if you would rather have it.
  • No receipt? Say so. Recall refunds are routinely paid without proof of purchase, because the hazard is what triggers the obligation.

Remedy named in the notice: Consumers should stop using the recalled DuraTrac stainless steel gas connectors immediately and contact DuraTrac for a full refund.

Company contact: DuraTrac toll-free at 866-678-8214 from 9 a.m. to 5 p.m. ET Monday through Friday, by email at [email protected] or online at https://www.duratracinc.com/product_recalls or www.duratracinc.com and click on "Product Recalls" at the top of the page for more information.

The official notice

This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the CPSC — Consumer Product Safety Commission record U.S. Consumer Product Safety Commission recalls

Questions people ask about this recall

Why was DuraTrac consumer products recalled?

Fire Hazard The recalled DuraTrac gas connectors contain a manufacturing defect that could cause a gas leak, posing a fire hazard to consumers.

How do I know if I have the recalled product?

Match the codes printed on your package against the notice: establishment number 259973. If the code on your package is not on that list, your unit is outside the recall.

What should I do with it right now?

Stop using it and unplug it from the wall. If it runs on a battery pack, stop charging it.

Can I get my money back?

The notice says: Consumers should stop using the recalled DuraTrac stainless steel gas connectors immediately and contact DuraTrac for a full refund.

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