Highest risk U.S. Consumer Product Safety Commission

Diamond Wipes International CVS Health Medicated Hemorrhoidal Wipes recall: Risk of Serious Injury or Death from Child Poisoning

Recall published 4 months ago

Risk of Serious Injury or Death from Child Poisoning; Violate Mandatory Standard for Child-Resistant Packaging

Diamond Wipes International Consumer products — recalled consumer products
Photo published by U.S. Consumer Product Safety Commission with the recall notice.

The hazard: Child-resistant packaging failure

This recall is about a cap or closure a child can open. That matters because the contents are hazardous if swallowed in quantity.

What the notice says: The recalled medicated wipes contain lidocaine, which must be in child-resistant packaging, as required by the Poison Prevention Packaging Act. The packaging of the wipes is not child-resistant, posing a risk of serious injury or death from poisoning if the contents of the wipes are ingested by young children.

Why it matters: The packaging does not meet the child-resistant standard the Poison Prevention Packaging Act requires for this type of product. A young child can open it, and the contents are harmful if swallowed.

Symptoms and when to call a doctor

If a child has swallowed any of the contents, call Poison Control on 1-800-222-1222 straight away — before searching online, and before trying to make them sick. Have the container with you so you can read the ingredients and strength. Call 911 instead if the child is drowsy, having a seizure, struggling to breathe or unconscious.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Recall number
10843
Published
July 2, 2026
Risk level
CPSC recall
Status
Active recall
Issued by
U.S. Consumer Product Safety Commission
Brand
Diamond Wipes International
Product type
Consumer products
Units affected
About 75,315
Distribution
Nationwide
Sold at
CVS
Made in
United States

Products covered by this recall

This recall involves CVS Health Medicated Hemorrhoidal Wipes. The pain-relieving wipes were sold in boxes of 20 individually wrapped packets of flushable wipes. The CVS Health logo, a yellow heart, "Rapid Pain Relief" and "Medicated Hemorrhoidal Wipes" is printed on the front of the packet and the box.

What to do about Packaging

Diamond Wipes International — This recall is about a cap or closure a child can open. That matters because the contents are hazardous if swallowed in quantity.

  1. Move the product somewhere a child genuinely cannot reach — a high, locked cupboard rather than a high shelf.
  2. Check whether you have other packs from the same lot in a bathroom cabinet or a garage.
  3. Do not decant it into another container, especially not a drinks bottle or a food jar.
  4. Save the Poison Control number, 1-800-222-1222, into your phone now rather than looking for it in an emergency.

How the remedy works

CPSC recalls specify one of three remedies, and which one you get is not negotiable — but how smoothly it goes often is.

  • A refund means the purchase price back, sometimes prorated by age for durable goods. Ask how they calculated it if the figure looks low.
  • Several recalls now ask you to destroy the item and send a photo as proof. Register the claim before you do that, never after.
  • Return shipping is the company’s cost. If you are asked to pay it, push back.
  • A repair kit is shipped free and is designed to be fitted at home; if you cannot fit it, ask whether they will arrange installation.

Remedy named in the notice: Consumers should secure the wipes out of sight and reach of children immediately and contact CVS for a full refund. Consumers will be asked to return unopened packets of wipes with the retail box packaging to any CVS store.

Company contact: CVS at 800-746-7287 from 8:30 a.m. to 7 p.m. ET Monday through Friday, and 10 a.m. to 6:30 p.m. Saturday and Sunday, email at [email protected], or online at www.cvs.com/retail/help/recalls or www.cvs.com and click on Help Center and then click Recalls and Withdrawals for more information.

The official notice

This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the CPSC — Consumer Product Safety Commission record U.S. Consumer Product Safety Commission recalls

Questions people ask about this recall

Why was Diamond Wipes International consumer products recalled?

Risk of Serious Injury or Death from Child Poisoning; Violate Mandatory Standard for Child-Resistant Packaging The recalled medicated wipes contain lidocaine, which must be in child-resistant packaging, as required by the Poison Prevention Packaging Act. The packaging of the wipes is not child-resistant, posing a risk of serious injury or death from poisoning if the contents of the wipes are ingested by young children.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official CPSC — Consumer Product Safety Commission record, and contact the company if you are unsure.

What should I do with it right now?

Move the product somewhere a child genuinely cannot reach — a high, locked cupboard rather than a high shelf.

Can I get my money back?

The notice says: Consumers should secure the wipes out of sight and reach of children immediately and contact CVS for a full refund. Consumers will be asked to return unopened packets of wipes with the retail box packaging to any CVS store.

Where was the recalled product sold?

It was distributed nationwide, including at CVS.

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