Highest risk U.S. Consumer Product Safety Commission

Dgivovo US Electric Pressure Washers recall: The recalled pressure washers lack an integral ground-fault

Recall published 6 months ago

The recalled pressure washers lack an integral ground-fault circuit-interrupter (GFCI), posing a serious risk of injury or death from shock and electrocution hazards.

Consumer products — recalled consumer productsConsumer products — recalled consumer products (photo 2)
2 photos published by U.S. Consumer Product Safety Commission with the recall notice.

The hazard: Electric shock hazard

This recall is about electric shock: the product can put current where a user’s hand is going to be.

What the notice says: The recalled pressure washers lack an integral ground-fault circuit-interrupter (GFCI), posing a serious risk of injury or death from shock and electrocution hazards.

Why it matters: The product can expose live parts, lose its earth connection or let current reach a surface a user touches. The risk is highest in a bathroom, a kitchen or outdoors, where someone is likely to be wet or standing on damp ground.

Symptoms and when to call a doctor

Do not touch someone who is still in contact with a live source — cut the power at the breaker first. Call 911 for any shock that caused unconsciousness, chest pain, an irregular heartbeat, burns, numbness or muscle pain. Even a shock that felt minor is worth a same-day check if it crossed the chest, because heart rhythm problems can appear a little later.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Recall number
10749
Published
April 30, 2026
Risk level
CPSC recall
Status
Active recall
Issued by
U.S. Consumer Product Safety Commission
Product type
Consumer products
Units affected
50
Sold at
Amazon
Made in
China

Products covered by this recall

This recall involves DGIVOVO US-branded pressure washers. The recalled, electric pressure washers are red, green or blue with black, and measure about seven inches high, nine inches wide and eight inches deep. They came with a 500 ml spray can attachment, foam cannon, four connect nozzles, a 20-foot hose and two rollers. "Model: C4012PLUS-1500C" is printed on a label located on the back of the pressure washers.

Check your product

The notice names 2 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Model or item number

On the rating label, the box or the instruction sheet.

  • C4012PLUS-1500C

Package size

Match the net weight or the piece count on the front of the pack.

  • 500 ml

Codes are lifted verbatim from the CPSC — Consumer Product Safety Commission notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Shock

This recall is about electric shock: the product can put current where a user’s hand is going to be.

  1. Unplug the product, or switch off its circuit at the breaker if it is hard-wired.
  2. Follow the remedy on this page and keep the model and serial numbers to hand.
  3. Do not use it outdoors, in a bathroom or anywhere damp while waiting for the remedy.
  4. Do not attempt a repair yourself unless the notice specifically describes a user-fitted kit.

Claiming your refund, repair or replacement

The recalling company decides the remedy and funds it. You should never pay for a recall repair or for return shipping.

  • Use the company contact on this page first. Most firms run a dedicated recall page with a claim form that is far quicker than their main support line.
  • If you bought it from a retailer rather than the brand, try both. Target, Walmart and Amazon often refund recalled goods from the order history.
  • If the company stops responding, escalate to the CPSC. Firms under a recall order have reporting duties to the agency.
  • Have the model number, the date code and your photos ready. Many companies issue store credit by default — ask for cash or a card reversal if you would rather have it.

Remedy named in the notice: Consumers should immediately stop using the recalled pressure washers and contact DGIVOVO US for a free replacement pressure washer of at least equal value to the recalled pressure washer, including shipping. Consumers will be asked to destroy the pressure washer by unplugging it and cutting the power cord in half and send a photo of the destroyed power washer to [email protected]. Consumers should then dispose of the destroyed recalled product.

Company contact: DGIVOVO US by email at [email protected].

The official notice

This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the CPSC — Consumer Product Safety Commission record U.S. Consumer Product Safety Commission recalls

Questions people ask about this recall

Why was Consumer products recalled?

The recalled pressure washers lack an integral ground-fault circuit-interrupter (GFCI), posing a serious risk of injury or death from shock and electrocution hazards. The recalled pressure washers lack an integral ground-fault circuit-interrupter (GFCI), posing a serious risk of injury or death from shock and electrocution hazards.

How do I know if I have the recalled product?

Match the codes printed on your package against the notice: model number C4012PLUS-1500C. If the code on your package is not on that list, your unit is outside the recall.

What should I do with it right now?

Unplug the product, or switch off its circuit at the breaker if it is hard-wired.

Can I get my money back?

The notice says: Consumers should immediately stop using the recalled pressure washers and contact DGIVOVO US for a free replacement pressure washer of at least equal value to the recalled pressure washer, including shipping. Consumers will be asked to destroy the pressure washer by unplugging it and cutting the power cord in half and send a photo of the destroyed power washer to [email protected]. Consumers should then dispose of the destroyed recalled product.

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