Highest risk U.S. Consumer Product Safety Commission

Daikin Comfort Technologies Manufacturing Amana Air Conditioners and Heat Pumps recall: Risk of Serious Injury from Fire and Burns

Recall published 4 months ago

Risk of Serious Injury from Fire and Burns

Daikin Comfort Technologies Manufacturing Consumer products — recalled consumer productsDaikin Comfort Technologies Manufacturing Consumer products — recalled consumer products (photo 2)Daikin Comfort Technologies Manufacturing Consumer products — recalled consumer products (photo 3)Daikin Comfort Technologies Manufacturing Consumer products — recalled consumer products (photo 4)
4 photos published by U.S. Consumer Product Safety Commission with the recall notice.

The hazard: Fire or burn hazard

The hazard here is thermal: the product can get hot enough to ignite what is around it, or to burn whoever is holding it.

What the notice says: The heating element can remain energized during a ground fault, despite being turned off, posing a risk of fire or burn injury to consumers.

Why it matters: The product can overheat, ignite or cause a burn. Where lithium batteries are involved the failure is fast and very hot, and water does not put it out quickly.

Symptoms and when to call a doctor

Treat a burn by cooling it under running water for about 20 minutes — not with ice, butter or ointment — and cover it loosely with a clean non-fluffy cloth. Get medical help for burns that are larger than the person’s palm, that are deep or white or charred, that involve the face, hands, feet or genitals, or any burn to a baby or young child. If someone has inhaled smoke and is coughing, hoarse or short of breath, call 911.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Recall number
10839
Published
June 25, 2026
Risk level
CPSC recall
Status
Active recall
Issued by
U.S. Consumer Product Safety Commission
Brand
Daikin Comfort Technologies Manufacturing
Product type
Consumer products
Units affected
About 13,514 (In addition, about 53 were sold in Canada)
Distribution
Nationwide
Made in
India
Reports of harm
DCT has received one report of plastic on the unit melting. No injuries have been reported.

Products covered by this recall

This recall involves certain Amana brand Window-Room-Air-Conditioners and Through the Wall air conditioners or heat pumps. The products are white-colored, and the brand name is printed on most of the units' control covers. The units are used to provide room climate control. They most often are installed at hotels, apartment buildings, and commercial spaces. The model number is located on the front of the unit on the front edge of the base pan on a white sticker. Recalled units have a model number beginning with PB, AH or AE. The serial number is under the bar code that is under the model number. The model numbers in the recall include: Product Model Name Model Type Through the Wall (TTW) PBH113J35AA Heat Pump PBH093J35AA Heat Pump PBH073J35AA Heat Pump PBE123J35AA Air Conditioner PBE093J35AA Air Conditioner Window-Room-Air-Conditioners (WRAC) AH183J35AA Heat Pump AH123J35AA Heat Pump AH093J35AA Heat Pump AE183J35AA Air Conditioner AE123J35AA Air Conditioner AE093J35AA Air Conditioner

Check your product

The notice names 1 code you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Model or item number

On the rating label, the box or the instruction sheet.

  • AH

Codes are lifted verbatim from the CPSC — Consumer Product Safety Commission notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Fire

Daikin Comfort Technologies Manufacturing — The hazard here is thermal: the product can get hot enough to ignite what is around it, or to burn whoever is holding it.

  1. Stop using it and unplug it from the wall. If it runs on a battery pack, stop charging it.
  2. Do not leave it charging overnight or while the house is empty while you wait for the remedy.
  3. If it has already overheated, scorched or swelled, do not keep using it and do not try to repair it.
  4. Check that your smoke alarms work while you are thinking about it, and follow the remedy on this page.

If the claim stalls

Most recall claims are paid without argument. The ones that stall usually stall for a reason you can fix.

  • Check you used the recall channel rather than ordinary customer support — the two queues rarely talk to each other.
  • Send the photos they asked for in the format they asked for. A missing date code is the single commonest reason a claim sits unprocessed.
  • Give it ten working days, then chase in writing and quote your claim reference.
  • If the company is unresponsive or has stopped trading, report it to the CPSC at SaferProducts.gov, and try the retailer in parallel.

Remedy named in the notice: Consumers should stop using the recalled products immediately and contact Daikin Comfort Technologies Manufacturing, Inc. (DCT) to submit a request for a full refund. Consumers will be required to provide their contact information, cut the product's cord, and then upload a photo of the product's serial number and cut cord in order to receive a full refund of the unit.

Company contact: DCT toll-free at 855-812-8989 from 8 a.m. to 5 p.m. CT Monday through Friday or online at www.amana-ptac.com/amana-ttw-wrac-recall or www.amana-ptac.com and click on "Product Recall" at the bottom right of the page for more information.

The official notice

This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the CPSC — Consumer Product Safety Commission record U.S. Consumer Product Safety Commission recalls

Questions people ask about this recall

Why was Daikin Comfort Technologies Manufacturing consumer products recalled?

Risk of Serious Injury from Fire and Burns The heating element can remain energized during a ground fault, despite being turned off, posing a risk of fire or burn injury to consumers.

How do I know if I have the recalled product?

Match the codes printed on your package against the notice: model number AH. If the code on your package is not on that list, your unit is outside the recall.

What should I do with it right now?

Stop using it and unplug it from the wall. If it runs on a battery pack, stop charging it.

Can I get my money back?

The notice says: Consumers should stop using the recalled products immediately and contact Daikin Comfort Technologies Manufacturing, Inc. (DCT) to submit a request for a full refund. Consumers will be required to provide their contact information, cut the product's cord, and then upload a photo of the product's serial number and cut cord in order to receive a full refund of the unit.

Where was the recalled product sold?

It was distributed nationwide.

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