Elevated risk U.S. Consumer Product Safety Commission

Crate & Barrel Ana Dining Chairs recall: Fall Hazard

Recall published 12 months ago

Fall Hazard

Crate & Barrel Consumer products — recalled consumer productsCrate & Barrel Consumer products — recalled consumer products (photo 2)
2 photos published by U.S. Consumer Product Safety Commission with the recall notice.

The hazard: Fall or tip-over hazard

A fall or tip-over risk prompted this notice. With furniture, the typical victim is a toddler who used a drawer as a step.

What the notice says: The legs of the dining chair can break, posing a fall hazard.

Why it matters: The product can tip, collapse or give way under normal use. Furniture tip-overs in particular kill and injure young children, usually when a child climbs on an open drawer.

Symptoms and when to call a doctor

After a fall or a tip-over involving a child, watch for a headache that gets worse, repeated vomiting, drowsiness that is hard to rouse, confusion, unequal pupils, clear fluid from the nose or ear, or a seizure, and call 911 if any of these appear. Any fall onto the head in a baby under one, or any loss of consciousness at any age, needs to be assessed the same day.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Recall number
10459
Published
October 30, 2025
Risk level
CPSC recall
Status
Active recall
Issued by
U.S. Consumer Product Safety Commission
Brand
Crate & Barrel
Product type
Consumer products
Units affected
About 54,930 (In addition, about 3,160 were sold in Canada)
Sold at
Crate & Barrel
Made in
China
Reports of harm
The firm has received 149 reports of chair legs breaking, including 10 reports of injuries to the head, back, arms and face.

Products covered by this recall

This recall involves Crate & Barrel Ana Dining Chairs with SKU numbers: 108-976, 109-100, 109-117, 109-123, 121-287, 436-035, 436-074, 436-096, 436-123, 686-763, 686-774, 387-127, 387-135, 387-141 and 387-166. The SKU is located on the underside of the chair seat. The recall does not apply to chair models sold after January 23, 2025. The recalled chairs were sold in charcoal, gray, ivory, navy, gray velvet, camel velvet, and olive-green velvet.

Check your product

The notice names 6 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Model or item number

On the rating label, the box or the instruction sheet.

  • 108-976
  • 109-100
  • 109-117
  • 109-123
  • 121-287
  • 436-03

Codes are lifted verbatim from the CPSC — Consumer Product Safety Commission notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Fall

Crate & Barrel — A fall or tip-over risk prompted this notice. With furniture, the typical victim is a toddler who used a drawer as a step.

  1. Stop using the product and, if it is furniture, move it out of a child’s room until the remedy is done.
  2. Anchor tall furniture to the wall with a tip-over restraint — this is worth doing for every chest and bookcase in the house, not just this one.
  3. Keep TVs, toys and anything else tempting off the top of tall furniture, because that is what draws a child to climb.
  4. Inspect similar units from the same range, since a weak joint or fastener usually affects a whole production run.

If the claim stalls

Most recall claims are paid without argument. The ones that stall usually stall for a reason you can fix.

  • Check you used the recall channel rather than ordinary customer support — the two queues rarely talk to each other.
  • Paid by card? A chargeback for goods that are unfit for sale is a legitimate fallback once the company has had a fair chance.
  • Send the photos they asked for in the format they asked for. A missing date code is the single commonest reason a claim sits unprocessed.
  • Give it ten working days, then chase in writing and quote your claim reference.

Remedy named in the notice: Consumers should immediately stop using the recalled dining chair and contact Crate & Barrel to obtain a free replacement chair and coordinate a free pick up of the recalled chair.

Company contact: Crate & Barrel toll-free at 800-451-8217 from 8 a.m. to 7 p.m. CT Monday through Friday or 8 a.m. to 6 p.m. CT Saturday and Sunday, email at [email protected] or online at https://www.crateandbarrel.com/customer-service/product-recalls or www.crateandbarrel.com and click on "Product Recalls" at the bottom of the page.

The official notice

This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the CPSC — Consumer Product Safety Commission record U.S. Consumer Product Safety Commission recalls

Questions people ask about this recall

Why was Crate & Barrel consumer products recalled?

Fall Hazard The legs of the dining chair can break, posing a fall hazard.

How do I know if I have the recalled product?

Match the codes printed on your package against the notice: model number 108-976, 109-100, 109-117. If the code on your package is not on that list, your unit is outside the recall.

What should I do with it right now?

Stop using the product and, if it is furniture, move it out of a child’s room until the remedy is done.

Can I get my money back?

The notice says: Consumers should immediately stop using the recalled dining chair and contact Crate & Barrel to obtain a free replacement chair and coordinate a free pick up of the recalled chair.

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