NHTSA safety recall National Highway Traffic Safety Administration

General Chevrolet Silverado EV work recall: The pedestrian alert sound system may not produce sound at a sufficient

Recall published 1+ years ago

The pedestrian alert sound system may not produce sound at a sufficient volume. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number…

The hazard: Vehicle safety recall

This recall covers a safety defect reported to NHTSA. Whether yours is affected depends on the VIN, not the model year alone.

What the notice says: A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury.

Why it matters: The manufacturer identified a defect or a failure to meet a federal motor vehicle safety standard. The summary above describes the specific component and what it can do.

Recall details

Recall number
24V937000
Published
December 18, 2024
Risk level
NHTSA safety recall
Status
Open safety recall
Issued by
National Highway Traffic Safety Administration
Brand
General
Product type
Forward Collision Avoidance
Distribution
Nationwide
Vehicles
Chevrolet Silverado EV
Lot / code info
NHTSA campaign number 24V937000

Products covered by this recall

General Motors LLC (GM) is recalling certain 2025 Chevrolet Silverado EV work trucks. The pedestrian alert sound system may not produce sound at a sufficient volume. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Vehicles in this campaign

Check your product

The notice names 1 code you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Vehicle

Match this against the make and model on your registration.

  • Chevrolet Silverado EV work

Codes are lifted verbatim from the NHTSA — Vehicle safety recalls notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Vehicle

General — This recall covers a safety defect reported to NHTSA. Whether yours is affected depends on the VIN, not the model year alone.

  1. Read the summary above for the component involved — it determines how urgent this is for you.
  2. Keep the repair order the dealer hands you. It is your proof the campaign was closed out, and it matters at resale.
  3. Check your own VIN at nhtsa.gov/recalls before you do anything else. A campaign covers a build range, not every car of that model year, and the VIN lookup is the only thing that confirms yours is included.
  4. Call any franchised dealer for the brand, give them the campaign number from this page, and ask them to confirm parts are in stock before you book — part supply, not labour, is what delays a fresh recall.

Getting the repair booked and paid for

The money side of a vehicle recall is simple. The scheduling side is where people lose weeks.

  • Ask whether the parts are physically in stock before you accept a date. A booking without parts is a wasted morning.
  • Reimbursement claims for earlier out-of-pocket repairs go to the manufacturer, not the dealer, and need the original itemised invoice.
  • If you get nowhere, file at nhtsa.gov. Complaints tied to an open campaign number carry weight.
  • If the dealer says the remedy is not yet available, ask to be put on their notification list and get that in writing by email.

Remedy named in the notice: Dealers will update the software in the body control module (BCM), free of charge. Owner notification letters were mailed January 22, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242483530.

Company contact: General Motors, LLC

The official notice

This page summarises a notice published by National Highway Traffic Safety Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the NHTSA — Vehicle safety recalls record National Highway Traffic Safety Administration recalls

Questions people ask about this recall

Why was General forward collision avoidance recalled?

The pedestrian alert sound system may not produce sound at a sufficient volume. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number… A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official NHTSA — Vehicle safety recalls record, and contact the company if you are unsure.

What should I do with it right now?

Read the summary above for the component involved — it determines how urgent this is for you.

Can I get my money back?

The notice says: Dealers will update the software in the body control module (BCM), free of charge. Owner notification letters were mailed January 22, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242483530.

Does the repair cost me anything?

No. Safety recall repairs are performed free of charge at a franchised dealer for as long as the campaign is open, whether or not the vehicle is still under warranty.

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